Top Dog Ranch

Honestly this place has been amazing for doggy daycare! I'm shocked the reviews are so low!! I bring my dog there 3 days a week and he comes back so happy and tired Overall the staff is so friendly and nice and they send report cards with pictures and how he did for the day! I would totally recommend this place!!!

My only complaint about their groomer is that they're so popular that you have to call weeks in advance. Baxter comes out looking good and not frightened. I'm planning to take Baxter to daycare to play. This photo of Baxter is not right after a grooming

We're new to Oklahoma. I was so thankful I choose Top Dog Ranch to board my English Bulldog Remington. The staff has always been very nice and helpful.I feel very comfortable sending Remington. They know his breed and the precautions that has to be taken.Thank you! The Ramos family

My doggos love Top Dog Ranch! I have two very energetic boxers and they seem to really enjoy their time here. Today I dropped them off for their third grooming session/play date at this facility, and as always they both came out looking refreshed and not wanting to leave! Every time I pick them up I could tell they had a good time, especially on the car ride home, sleeping through the entire drive (which is rare). You can tell pretty quickly whether or not your dog enjoys certain people/places, but after only the first visit, my fiancé and I knew Top Dog Ranch was a keeper! One of our boxers is especially difficult. She's an older dog and has a tendency to act up when the attention isn't solely on her (because she's the queen of the house). It's always difficult to find doggy day cares/grooming services that she is comfortable with, but it seems like she's happy with the amenities provided here! The employees seem to have a good system in place that allows each dog the attention they need! They're also super accommodating, sending little daily reports with pictures to keep owners updated! It's cute. Overall 9/10. Employees are always upbeat when I drop off the dogs, and they seem to be big animal lovers themselves. I've definitely experienced animal grooming services where the employees were obviously not dog enthusiasts, but not at Top Dog! Their app is also super convenient!

They screwed up my first appointment and tried to make me believe it was my fault instead of just accepting they gave me the wrong information. I agreed to reschedule against my better judgement. I told them how I wanted my dog cut. They did all the things I said not to do. My dog CAME HOME WITH FLEAS!!! He has never in his life had fleas. It was disgusting and frustrating. Luckily we're super vigilant about fleas so we had treatment on hand and it didn't spread to his brother. We will never be returning.

Left my puppy for the weekend, had her groomed. She was adorable when we picked her up and seemed no worse for the wear, however, we were told you could watch their daily Facebook posts to see how things were going. They rarely post on facebook, and when they do it's the same dogs

The did not tell the truth about my dogs boarding. They told us everything went well aside from some anxiety the first day. When I went to book again they would not accept my reservation stating my dog had extreme anxiety the entire time. They either lied when I picked my dog up or lied when they called me today. Either way they lied.

Just here to leave a review cause I called to make a reservation for my dog and was told I wasn't able to because I had previously left a bad review and was "rude."This is in regards to the last time I left my pup there and they didn't feed him for two days. I feel like that's enough grounds for a bad review and me being upset with them. Tried to give them another shot since the manager was apologetic, but I'm not afforded that. So here's another bad review for them.

If we could give 0 stars, we would.This review pertains to the puppy day school program at Top Dog Ranch though it reflects all corners from staffing to safety to training.Upon enrolling our 18 week old mini aussie into this program, we were not given any direction or what to expect regardless of spending $660 for two weeks (Monday-Friday) "training". Per what the trainer told me during the "complimentary owner training", they only train once in the morning for 30 minutes and once in the afternoon for 30 minutes; to break it down even further the trainer Johanna mentioned that training only lasts for 3-5 minutes at a time (due to short attention spans of young puppies). The rest of the time is spent in "daycare" where the dogs are left to play all day with no training and no adequate supervision. Our pup came home with bad habits and poor hygiene consistently. Commands we had worked on at home were being forgotten while her inclination to bark at people and other dogs increased daily.Some of the poor decisions made among staffing include: failing to answer phone calls or return calls. Training notes left unfinished or non-existent. Not giving schedule/training outline until the beginning of the second week of school having had to ask for it several times. Choosing to not call to conduct a game plan for treat issues (our pup can be picky--instead of asking us to bring more/new treats, the trainer Johanna opted to do nothing and found it humorous during owner training that she could not keep our puppy engaged). Failure to communicate to ensure our puppy ate lunch (front desk told us to give food to daycare specialists and then didn't follow up resulting in our 18 week old puppy not eating from 7am until her PM training--no lunch rendered at all; staff then blamed us for not "being specific" though they even labeled the food/treat containers....absolutely no follow up about why she wouldn't have lunch, this is an easy phone call but again no one answers the phone and no one calls back even if in the best interest for the animal). When we did voice our concerns, we had a trainer act as a manager promising change--that change never came, every single day the issues grew to be more and more out of line. The "complimentary owners training" was not even mentioned until the end of the first week where they caught me at pickup on Wednesday and pushed me for a training session for the next day at 3:30. That training ended after 15 minutes with no real objectives made or carried out. Complete waste of time. Not once did someone mention I would need to bring treats as our puppy was not interested in the ones that I sent her with.Our puppy came home with a leg injury, more than likely happened during outdoor playtime, they allow dogs of all ages to play together with next to no supervision. Furthermore, our fun loving puppy would full body resist going into the building by the beginning of the second week. She did like some of the people there, but the last day that we decided to take her, she started to cry upon arrival in the car and refused to enter the building on her own. We did not complete the two week program due to her response to the facility.Every day our puppy would pee and poop as soon as she was released from her kennel area at Top Dog. Once, she couldn't even make it outdoors, she peed on the floor while I was waiting for her in the pick up line. This was a consistent trend even after asking staff to take better care of her potty breaks.Screenshots in photos are to show just how little the staff cares to give information, to keep in touch, to do the right thing, or to adjust their shortcomings.We are writing this review to URGE other owners to please please please seek training/care elsewhere. This company only cares about payment--only cares about the comfort and convenience of the staff/establishment. We hardly received an apology let alone a refund for this nightmare of an experience. Do not send your dogs here!!!!!!!

This place used to be awesome, but since Merit was forced out of that amazing facility, it's never been the same.In my opinion, the so-called manager has no idea or background to run a dog based business. She was hired as a secretary and then magically shes on the board making decisions for a business she had no hand in creating.She is taking credit for someone else's years of hardwork and I find that pathetically sad.That place was built with love and hard work. Now it focuses on $s and it's no longer about the love of your dogs.Again, just MY opinion and observations.