Tom's Bicycles

Excellent service department. Extremely helpful and knowledgeable.All employees are top notch.

What an amazing bike shop. I spent a bit more than I was budgeting for my wife's birthday. But, in the end, the SERVICE we have received made my purchase a great value. I understand smaller, locally focused shops have to add value to their customers as a means of competing against big box. This business goes beyond what is necessary to compete. The excel and the value of our purchases there always exceeds expectations.

I think Tom's is my new LBS! Well, one of them, anyway! How can you choose when there's so many great options in town?We stopped in yesterday to check out the store and to inquire about getting a maintenance service, since it's been a few years. Eric helped us and he was awesome. Super friendly, really knowledgeable, no pressure.We ended up buying more (bigger, waterproof) Axiom panniers to upgrade the smaller ones we already have. Axiom is one of my favorite cycling brands, since they make high-quality stuff out of recycled ocean plastic. Win!We also got some small ABUS locks for the front wheel + frame locking combo. So, Tom's definitely carries some of my favorite brands, and we even got a little discount on the locks since we were buying the big ticket panniers. I also appreciated that Eric mentioned that T-Town is an authorized Specialized dealer, so if I have any warranty issues with my bikes, I should go there.I'm definitely going to be bringing our bicycles there for a tune up as soon as the weather gets worse -- there's too much epic riding to do right now!(FYI: tune ups are first-come, first serve, no appointment needed. It's busier in the summer and slower in the winter, so plan accordingly.)Rock on, Tom's!

Running is starting to take a toll on me and I'm ready for a change. Tom's is the perfect place to be inspired to hop on a bike not matter what your skill level is!Colin needed a tune-up on his newly dusted off bike and I joined him in going to Tom's. The staff was so kind and unassuming. The bike culture in Tulsa is huge so I felt some self-induced insecurity but the welcome and comfortable atmosphere totally ripped that out.Besides tuning up/ fixing bikes the store offers all kinds of bike gear and accessories for reasonable prices. Tons of race information is advertised well here, too. (Maybe one day for me!)For a new bike seat and major tuneup for the bike ran about $100 and was worth every penny. I did my homework on typical pricing for this and coming here was a smart economical move. Thanks, Tom! See you on the streets paved for biking!

Tom's gets the job done and gets it done quickly and professionally every time. Love the guys in Tom's. Go to bike shop for all your needs.

Throughout my six years in Tulsa, I have had a number of great experiences with Tom's Bicycles. I am looking forward to checking out their new location, but I definitely miss the convenience of Cherry Street. I find their pricing to be quite fair, and I have never had to wait for support or service. I would recommend Tom's to any level of cyclist from beginner to professional.

I have been coming to Tom's since I was probably too small to even ride a bike. Since it's been awhile since I have had to buy a new bike I will say that my experience with them as an adult has been from their mechanic part of their store instead of retail. They have great, kind and knowledgable people working behind the counter that will hunt down the right parts and work hard to get your bike working at it's best. They helped me with all three of my bikes, had a quick turn over and were decently cost. They're not intimidating either. Sometimes going to a mechanics can feel like going to a gym, intimidating because it sucks to feel like you don't know anything. I will say that Toms does a great job at communicating to you what it is you're looking for and what is needed. Both locations are clean, well organized and fun to just browse and shop through--- but can be dangerous on the pocket book. I suggest Tom's to a lot of my friends, they've been in Tulsa for years and they know the bike community.

I was so impressed by the service at Tom's. They really helped me out of a jam with a new E bike I had just started riding. I blew a tire on the trail across from their shop and rolled the bike in unexpectedly. It wasn't even a brand that they carry. they are very friendly and professional. My bike is like brand new again and was finished ahead of scheduleThanks, Jerry and happy riding

We were visiting family out of town and wanted to rent bikes for 5 people. Tom's Bicycles staff were very helpful and did an amazing job getting us all on the road very quickly. The bikes were in great condition especially for rentals and priced right. Each renter received personal attention to detail and service. We would definitely recommend Tom's and will come back next time we are in Tulsa.

Horrible Customer Service! I drove from Broken Arrow to the shop for a flat tire fix on an E Bike. The shop told me on the phone that they could fix it no problem after giving them the model of the bike. When I get there they tell me, "we can't get that tube, if you can find one on the internet yourself bring it back and we will fix it". These guys are a joke! Do you not check for parts being available BEFORE you say you can fix something. An apology of any kind would have been helpful, but neither of the employees offered one. I should make these guys pay for my gas.