The Willow Tree Flowers & Gifts
The Willow Tree Flowers & Gifts
Replica flowers
Original flowers
Joshua H.
Mar 30, 2015
I purchased the bouquet through their website last night and then called the business this morning to verify my order and to request a delivery time. Everything was fine at this point until the flowers arrived to their location...WRONG BOUQUET!I called and the owner Jay told me that on the phone this morning he told me he would get the arrangement just as close as possible. In no way did he ever say anything like that or I would have had him cancel the order.He proceeded to argue with me and then hung up on me! I called back immediately and spoke to a lady that works for him. She told me to hold on and she would speak to him. Once back on the phone she said that I will be credited in full within a couple of days. I informed her that I will be calling back in a week if I do not see a credit on my account.My $75.00 bouquet had looked as if a child went out in grandma's yard and put a bunch of flowers in a wicker basket and said, "I made this for you!"No way! This was for my mother's retirement, not child's play!Sorry, Jay (the owner) but you NEVER hang up on a customer!
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Jana L.
Feb 24, 2012
If you ever need flowers delivered, I highly recommend The Willow Tree Florist shop in Tulsa, Oklahoma for their local needs and they even do wires and are cheaper than using one of the online establishments who take so much of the amount you pay that flowers being delivered are not worth sending for the money you pay. This owner has gone out of his way to take care of my floral needs and provided professional services and far exceeding my expectations. Give them a call! My mother in law received her birthday flowers at the hospital a couple of days ago. They deliver them to the "flower room" at the hospitals so the actual florists have no control over the arrangements after they drop them off. My Mother In Law said there was no water in the vase and the several of the flowers were limp and wilted. I called The Willow Tree (bypassing nationwide-flowers.com as they did not do anything they advertise or say on the phone in the first place) and this gentleman is redelivering flowers free of charge with an apology letter even though I didn't expect anything from them! NOW THAT IS CUSTOMER SERVICE!!!!
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Crista C.
Apr 17, 2024
I needed a special order.....a replica of a previous purchase from a different florist. I showed the gentleman a photo and he nailed it. they were beautiful, exactly what I asked for. I will always use Willow Tree in the future.
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Darien B.
Feb 17, 2020
Received a gorgeous Valentines bouquet from Willow Tree. The delivery was early in the day and the flowers get more beautiful through the week! It was a perfect arrangement!
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Woc R.
Mar 26, 2019
We order flowers with Jay on 3/18 to have delivered to us buy 3/23 since we had a birthday on 3/24. I gave him a specific phone number to contact if he had any questions or problems with the delivery. Except he did not call that number until the following Monday, 3/25, asking about when he should deliver the flowers on 3/30. It was a total cluster and he had his dates wrong. We haven't used this company in years and it is now apparent as to why.Definitely not recommended.
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Kinnie D.
Nov 15, 2011
I love this shop! Their creations are cutting edge. Within minutes of talking to Jay, the owner, he'll have you thinking you've known each other for years. Great energy, great designs, great vibe.
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Rated: 5 (4 reviews) · $$
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