The French Bouquet

I absolutely love working with Anne Marie. She is the sweetest and most passionate person. She does great at her business and provides amazing florals.

They absolutely ruined my bouquet. It took them 18 weeks to even respond. I'm guessing they waited that long to start on my bouquet. The $300 box also comes apart and cannot be displayed upright. They said they used every bloom I had and that's simply not true. They have not been apologetic at all or offered to make it right in anyway.

This is a very poorly run business. They have a condescending attitude and could really care less about their customers. It's all about how much money they can get from you. We had a wedding that canceled she agreed to do another party for a portion of the money was given to her and no expiration date was set. When I called to rebook I was told it was only good for a year and had I called within the year I would have been told as much. In my world when an offer is given it comes with an expiration date. Had I known I would have booked something sooner. So she took over $7000 and did absolutely nothing.

The first meeting we had with Anne-Marie, was more than perfect. We thought she understood what we wanted, we shared the same vision for how we wanted the wedding to look like, so we signed the contract. The second meeting, also very refreshing and empowering.. I was going to have the wedding of my dreams with the flowers being the central point. We exchanged pictures, she wrote all the comments, sizes, type of vases.. EVERYTHING!The day of our wedding comes.. TA-DA! NOTHING! was what we had discussed.. dead-looking flowers in my bouquet and my flower girls', the cake instead of having a big center flower piece, it had literally 4 flowers spread around through the cake, there was no 'fireplace candle arrangement' but 5 candles arranged on the fireplace, there were no 'lavender flowers with their leaves' for the groom or groomsmen boutonnieres but (the so hated by me) roses.. (roses on guys? REALLY?)We tried to talk to her, and she was OUT OF THE COUNTRY! We didn't even get a courtesy note saying ' I will not be in town but "so and so" will be in charge and you can contact them at.....Also, they don't have a refund policy so all they offered was some money towards a future work with them.. Good luck there! Maybe we will hire them again if they try to be more professional, and have some consistency in the product they offer to their clients.

The arrangements were "tired" when we picked them up. White roses already turning black on the edges. She used small sized roses for the price. Delivery fee was out of line compared to other florists. She did not create table arrangements packed with flowers as discussed but used lots of filler greenery " tree leaves". She wouldn't compromise on the delivery fee and when we came for them neither her or her husband even offered to help carry the 24 arrangements to the van. She is on the high end of price compared to Toni's or Mary Murray.