Showbiz Edmond

So glad to have a movie theatre and entertainment place on this side of Edmond! We've always had a good experience whether bowling, playing games, or watching a movie. Comfortable seats in the theatre and attentive staff in the bowling area. Food, drinks, and cocktails are available. Food is ok, don't go thinking you're getting gourmet.

Turn on the darn heat!Just watched Nosferatu in a theater that felt like it was about 50 degrees. Multiple parties complained and the employees blamed "corporate" for not allowing them to turn on the heat. Unacceptable. Spent $40 to shiver for two hours.

What a truly disappointing experience. We came to bowl and play games before our movie. The only posted option for bowling is 90 minutes whip is half an hour longer than we'd want. Food and drink was beyond limited. Multiple items from the menu were out of stock. They only have two beers on draft and were out of the other 18. We then went to the arcade and got 2 $50 cards for the four of us. After that, we discovered over half the games were broken, really limiting our options to play. Then comes the actual film. We paid extra to see Wicked (wonderful film!) in SDX for the "premium experience" and that it's a Dolby Atmos theatre. Upon entering the screen, the entire front was littered with trash and popcorn, like they hadn't attempt to sweep for the previous 6 hours. Then once the film starts, the sound is just absolutely flat and boring. It's the worst theater I've seen this film in because it feels like I'm listening through a cheap TV speaker. Not the enhanced screening that SDX and ShowBiz advertise. I'm really never hard to please, but this is honestly the most disappointing experience I've ever had with any concept like this. Management truly needs to reevaluate their operations. Really regretting the collective $300+ we spent tonight

This place is filthy, very understaffed, freezing cold in the theaters! Won't be returning.

Saw the ghostbusters movie, it was ok. This place and the customer service is getting worse every week. They took away the drink trays almost a year ago, so you can't have multiple drinks, popcorn and other stuff at one time., you have to make multiple trips; only so many hands you know. They've shrunk the drink cups and charge more as well as smaller popcorn containers. They have a full restaurant but you have to ASK for utensils. However, the theater seating is still the best and most comfortable in the entire area.

Nice facility, we went for theater to see twisters, everything was good. My only complaint was the seats were too soft and killed this old man's back.

Since new ownership perishable products have gone down, ie popcorn isn't as tasty or popped kernels as large as when they first opened. Only one size drink is sold. For seniors, they refuse to sell us the children's kit without the drink and fill the drink slot with popcorn, making us feel like we're asking for an expensive replacement. Staff doesn't appear glad to be there and when asked a question the guy at the register looks at us as if we're from Mars. Happens every time. The seats aren't comfortable anymore and are so worn out the pleather is coming off the headrest. Kinda gross.

I would agree with others that this place has gone downhill. Went there bowling recently and somehow got the one lane that bumpers didn't work so then had to switch lanes after getting set up. Then had pin malfunctions a couple times and it took 20 mins to get someone to fix it, which came off the hour and a half time I had to bowl. Went to movie this weekend and the chairs are wearing out, there was dried spilled pop on some on the seats and tables. They have a new app that has some good rewards but for whatever reason you can only redeem the free movie reward in person. How many people these days are just showing up and trying to reserve seats 15 mins before the movie starts? Tried to get a refund on a movie recently (which you also have to do in person) and couldn't get a refund because "sometimes when you pay with Apple Pay, you can't get a refund". No clue what that means.

Used to be amazing but it has gone downhill terribly in last year. Floors, seats and trays are so sticky no matter what day or time of day you watch a movie. Bathrooms are a gamble, impossible to hit the trifecta of toilet paper, soap and paper napkins in one go. Employees act like they'd rather be on a smoke break. Hoping new ownership helps bring it back but they might be the problem. Bummer.

I hardly ever write negative reviews but so disappointed. They deserve less than 1 star! We used to come to this theatre all the time. It has gone down to say the least! We brought our family on the Sunday after Thanksgiving, in the afternoon at 5. It was AWFUL! Dirty everywhere, filthy bathrooms, no snacks or candy, no waters , only 1 size cup for the fountain & icee drinks! Worst experience ever! If I hadn't already bought tickets, I would've left. One of the young workers, said well " we're out of everything bc it was a holiday weekend"! That's poor management, you should expect big business during a holiday break & plan accordingly! If you run out, how about a manager going to Sam's to restock! Do better showbiz!