Residence Inn by Marriott Tulsa Downtown

This hotel is decent for the price you pay. It does the job of being near the Mayo hotel for a wedding and providing a large space with a kitchen. The kitchen was nice to have with a sink, burner, dishwasher, dishes, and fridge. The hotel has a big tv that was nice to have. I would probably stay here again since it had all the amenities we needed for our trip. The shower could use some improvement since the water was getting on the floor due to the half glass panel design. I also liked that the room had a lot of power outlets for charging our items.

First of all I wanted to give 5 stars ...but lack of attention to detail... I couldn't go 5 stars. This is because (ladies at front desk 1 training) were both really nice and welcoming and on check in. was assisting with breakfast but yet still checking out customers. The weekend as a whole seemed not to busy for Residence inn Tulsa downtown. In town for a wedding across the street at the Mayo hotel... I called the night before fo confirm the note of feather free pillows as we have a down allergy and travel with EpiPens...They absolutely let me down on the overall experience. I am a platinum elite Marriott rewards member and choose this hotel chain based on positive previous experiences. I have started staying with the Hilton chain most recently....and might go exclusively with them. (Due to numerous mistakes on attention to detail)Down allergies are a real thing...and can get serious quickly. I choose to inspect all pillows as soon as I get in the room - when checking into the room first thing as I can't trust Marriott properties to look on the reservation where it reads down allergy. Feather free room.On arrival to room...you guessed it - 4 of the 4 pillows with duck feathers/down filling. Steamed at this point I took the pillows and placed outside the room. I informed Front desk as we left for our wedding.... The room was clean, breakfast staff was hard to find. Housekeeping staff had smiles on their faces. The hotel was clean and seemed secure from the rif raf walking around downtown. The bar wasn't open when I checked in nor could I grab any beers from the market. Unfortunate. Lost out on some easy business. I was thirsty!!This was an experience I felt needed to be documented to management so I posted to social media. Hopefully they can get the attention to details ironed out. If a place can't accommodate my request..just let me know I can stay elsewhere. Respectfully,Bryan Bonvoy member platinum eliteYukon, Oklahoma

There's no restaurant or bar, just an extremely bare sundry with some lean cuisine pasta meals. The room is nice and clean, but I'm starving and just had to eat the plane snack as my dinner... The gym is tiny, and the hairdryer in my room sounded like it was shredding metal, but they gave me a different one, so fingers crossed this one doesn't sound like it's going to explode I guess I just expected more from a Marriott hotel, but I wouldn't stay here again. Worth the extra $20 to stay down the street at a better hotel. Low rating could be because I'm hungry and based on the website, thought I would be able to eat once I got here (also I've never stayed in a Marriott that didn't have a restaurant/bar).

Very happy with my stay. I would highly recommend coming here. The front desk staff were very accommodating and my room was clean. Thank you!

Dear Residents Inn Tulsa,Let me start off with I was highly anticipating my stay with you all as I was looking forward to a new hotel and your swimming pool vibes. Upon arrival I was greater swiftly, but let me say that is all that was great about my visit with you all. As we went up to our room as usual I inspect the rooms since Covid the lack of cleanliness in hotels have unfortunately been subpar. I found old popcorn kernels and a old lid to what seemed to be a hair product cap. I didn't want to make a big fuss so I just made sure the bathroom and bedding was fine. For most of our stay we stayed busy. It seems like housekeeping wasn't available as I placed the note on the door to come later and we seemed to always leave by 10 A.M. or earlier. So the whole time we were there we did not get any house keeping service. I noticed the signs stating Covid distancing, but nowhere did they state we needed to ask or it was limited to our stay. Moving to my main concern we had finally had a chance to enjoy the pool Sunday evening. To our surprise we go down around 545 or so and the yellow discoloration to the pool and trash that was floating in the pool was disgusting. A cigarette bud, and paper floating like a square piece of paper, and what I hope was not a condom but a piece of a plastic bag. Over all I should just stick to the hotels in Tulsa that have been great. Trying a new hotel has been a great disappointment . Overall for a Marriott association horrible.

I am a Gold Marriott member and this Marriott hotel is one of the worst that I've stayed in. Here are the issues...- HBOGO - supposed to be free but it wasn't working - Reduced maid service because of Covid - Several machines in health center not working, - Swedish balls are flat, - Yoga mats filthy, - No towels- only dirty ones in the fitness center , - Carpet in my room was very dusty and dirty, probably because they reduced room service - Has breakfast but no afternoon food because of Covid , this makes no sense - Parking lot gate broken. - Horrible garbage disposal smell. And, in looking at all the yelp input on this page, the hotel or the company hasn't responded to any of them... This is truly telling in that they don't care at all... I would not recommend anyone stay at this hotel ever...

This hotel is brand new, and I'm raring it 4 stars because of the quality of the room and the free breakfast. My room was amazing. Huge, clean, and comfortable. Usually single king rooms are tiny, but this one was far from it. The free breakfast was also amazing. They have eggs and sausage instead of just your standard fare or cereal and toast.The hotel also feels really safe because you have to use your key card for everything, even to get on your floor in the elevator. The only downside was that there were no water bottles in the room. There was also no vending machine upstairs. So you have to use their 24/7 downstairs station. The only option for water was $5.15 per bottle! It was crazy. I took off one star for this.

No parking available, no Covid safety at breakfast. Everyone hanging out everywhere in the lobby.

Clean, great staff - pool area was good place for our large group to visit. Location was great for visit to Sand Springs ball park

Great location, close to everything downtown. Updated rooms and nice helpful staff. Would stay again when in Tulsa.