Parkside Pretzel & Snack Bar

Where to begin. I don't and don't like to rate this low unless absolutely warranted. I normally give the place the benefit of the doubt because everyone has bad days and good days. But this place...this owner, wow. If you're going to get anything out of this review from my experience, TLDR; owner has some serious attitude issues towards picture taking and having civil conversations with his (potential) customers.First off, I'm writing as a human being visiting Eureka Springs. I just have the standard of being treated with humanly respect. Those that have high reviews defending the owner's actions are a little questionable. They say to "leave your ego and entitlement at the door" or "the owner stands up for his own". Concerning as that is what they see as okay for someone who owns a shop in the hospitality business. I will say some pros - the Disney/Mickey decorations posted outside his windows are cute and lure you in, but be careful with this. And his pretzels seem really good...wish I got to try them.I came in with doughy eyes enamored with his Disney decor and wanted to take photos of it, especially because it's what I normally do when writing Yelp reviews. It's almost a muscle-memory at this point. As soon as I took the first photo, I was startled by the man at the register pointing at me yelling, "GET OUT! ENJOY YOUR PICTURE! IT SAYS NO PICTURES!". Of course, I'm taken aback like a deer in headlights, but without a word and still shook, I walked out. I had to take a few minutes to process what the heck just happened. As my family walked out, I learned that I was kicked out for taking a photo when he had signs that say no photos. Okay, I did miss that but again, I'm a tourist looking at everything and was distracted by the Disney signs. I wasn't reading every single word on his door prior to entering. What really got me was that I went about my day, but as I passed by his shop again before heading back home, I decided to try and talk to him, just to apologize and learn as to why what happened, happened. I'm just curious as to why. As I walk in, he immediately recognized me and sassily asks me "WHAT? WHAT DO YOU WANT? You got your picture!" Without raising my voice and not blurting a single profane word, I told him I wanted a civil discussion. He goes straight to claim that I felt entitled to come in into his home, take photos as I please, and tell him how to run his business. Not the case. I tried to explain my side of the story and apologized again, but to no prevail. I told him I loved his Disney decor and he responds with "Then if you love it so much, go to f*cking Disneyland!" He proceeded to tell me he records everything and puts them on YouTube (which, I'd love to find), that every other business has "No Photos" signs on their door, yadda yadda. There was no point in trying to get my customer point of view across to this man. I told him to have a day and walked out. Another party of people saw me walk out red in the face and asked if I just got yelled at. Apparently, they ordered a pretzel from him but once he saw one of them take a photo, he threw their pretzel in the trash and kicked them out. A bitter man running a hospitality business in the middle of a tourist area. It's not ideal and really shouldn't be acceptable unless that's his shtick and people know it. Again, I'm sure his pretzels were great, but not worth going through that.(I was going to post the one photo that started all this, but out of respect for HIM, I won't. TBH, my initial thought was that he didn't want photos because he didn't want Disney sending him a C&D for all his stuff.)

First time in Eureka Springs found this little place and went in to get a snack everyone was nice letting my family know they had ordered. But the owner was the rudest person in Eureka letting us know we were in the way so we left I won't deal with rude people.

Arrived at the location at 3:20, and the sign in the window said they would be open at 3:30. We took a seat on the picnic table outside, waiting for him to open. While waiting he came to the window to tap on the glass. I thought he was telling us he was about to open.Instead he came outside and started yelling at us. I asked him if he was open (because I was going to go in and get ice cream.) He cut me off and started yelling that this was private property and we need to leave. I again tried to tell him we were waiting for him to open but before I got any father than "So your open now because..." and he shouted over me that we were trespassing. There really are a lot of places to get ice cream in Eureka Springs, so don't make the same mistake I did. Go somewhere else and give literally anyone else selling ice cream your money.

Extremely rude owner. The capacity is only 6, which is understandable, BUT: the owner was just so snappy with PAYING customers who hadn't really done anything wrong. I left as the rest of my family had went to order, and apparently he told people he was CLOSED when (online) it said that he wasn't closing for almost another hour. He also kept complaining about tourism like that wasn't the one factor of his business being able to thrive. Food and drinks also mediocre. Do NOT recommend.

I swear to god you have to come here!!! Beware: you are going to get the service and experience that you put out. The owner is the realest, and doesn't deliver anything less than the best pretzels in the world. Also when you're on the good side you get dick pretzels so leave your ego at the door and have a good time! ‍ (not to mention he makes every single pretzel that comes out of those doors by hand hot and fresh. He works his ass OFF.)

Stopped in on a Sunday this valentines Day weekend. I'm not a big soft pretzel guy but my girlfriend loves. First time in and didn't expect them to be hand made! The Owner was a very friendly man who informed us they were made to order. While we waited on him making the pretzel he chatted with us about the town and we made small talk. And let me tell you these pretzels were worth the wait. He makes the pretzels and cheese in house. I don't like pretzels but I was sold after eating one of his! Best soft pretzel I have had! Would highly Recommend stopping in for a little snack.

1 lonely decrepit picnic table that if you were to dare get too close, the owner will come out and yell "that's private property!"I've had the stale flavorless pretzel and it's nothing to brag about.Pathetic.

Delicious! I got there early in the day. Rules (occupancy, no photos) are clearly stated. Don't let the comments fool you- be respectful, wait outside for your turn or send one person in for a bigger order if you have a bigger party. Honestly, the pretzels were hot, fresh, and amazing. The owner is kind, hard working, and everything is a one-person effort. I will be back!

There are a lot of negative reviews about the owner. He was very kind to us and the pretzels are all homemade, fresh to order and they are to die for. Food 5/5, service 4/5. Enjoy!

Do not go here. Save yourself the trouble of being treated disrespectfully and go across the street for ice cream