Osaka

I visited Osaka on November 20th, 2023 for a Thanksgiving office lunch party with about 14 co-workers. Though I've visited other Hibachi grills, it was my first time visiting this location. My boss suggested it so it must have been good. Naturally, it did not disappoint.I arrived close to 11:45am and waited for the rest of the party. Almost exactly at 12pm, given the party size, we were seated at 2 separate tables. The restaurant was marvelously fitted with Christmas decorations that included Japanese light fixtures, lit spruces, decorated wreaths and a huge Christmas tree with presents underneath. It all was accented well with red chairs and wooden tables throughout. We were seated at the grills which has windows along the walls, allowing for plenty of natural lighting. The waitress brought water to the group and took everyone's order one-by-one. She had a true urgency about her and it felt like she truly cared for our experience and every individual at the table. I ordered chicken & shrimp fried rice. The hibachi chef came shortly after we were seated and begin doing his thing! We all know what the hibachi show will be and, yet, I'm still captivated by it each time. He performed the onion fire tower/volcano, shrimp tosses, egg catch-then-crack, the works (etc.)! "Hooray" yelled the party. Within it all, the fried rice heart was perfectly portioned to those who ordered it, including me. When the show was over, I enjoyed my tender-cooked shrimp and chicken. The rice was soft and bouncy, a perfect compliment to the protein. I left beyond satisfied with my experience. In fact, I've been waiting for the right occasion to return!Asian food, especially Japanese cuisine, is always a treat. But when you combine the comfort of the food with outstanding service, exquisite ambiance and a captivating showmanship, it becomes a worthwhile experience. In my one visit, Osaka took pride in every aspect of hospitality which guaranteed me a joyous experience.

I had a horrifying experience at Osaka restaurant that I'll never forget. On Sunday, my family and I went there for my birthday celebration. When I received my scallops, they looked suspiciously undercooked. Despite my concerns, the chef insisted they were fine. Unfortunately, I trusted him and shared a few with my husband.Within hours, we were both violently ill with food poisoning. My husband's symptoms lasted a day, but mine dragged on for two miserable days, forcing me to seek urgent medical attention. The doctors confirmed it was food poisoning from the undercooked scallops.When I contacted the restaurant to report the incident, I was met with utter disrespect. The owner/manager refused to identify himself and flatly denied any wrongdoing. They refused to take responsibility or offer any compensation for the severe illness they caused. I lost pay for two days of not being able to work as well. I've filed a complaint with the health department and urge others to avoid this unprofessional and dangerous establishment. Their negligence cost me my health. If I could give zero stars I would.

I feel this place has gone a little downhill. I still enjoy the lunch special but it's definitely smaller servings and the service is OK but they could use some extra help. If you're not doing the hibachi, you're pretty much ignored and have to ask for anything you need. The food is still OK and the lunch deal is still a great special but honestly, the sushi is where it's at. It's really good. It's very affordable and I always enjoy the sushi. From now on I think I'll stick with that when I go here.

The lunch sets are reasonably priced especially on the weekend. $12.50 for salmon. I asked if the lunch sets includes the hot green tea. The waitress said it is only for dinner. I said I only want it if it's complimentary. My husband ordered the steak and scallop (dinner). The waitress reiterated that the hot green tea is only for dinner. We asked her if my husband's order was dinner. We ended with a small pot of hot tea for both of us and were charged for it ($2.50). Did not get any refills. The tea was lukewarm and was just enough for four small teacups. Everyone was waiting around for our check after we were done eating and the ice cream was not served. Our waitress only informed us that the dinner came with ice cream after she came back with the check and our card.

I had never been to a restaurant where they cook in front of you but over all the food was great with excellent seasoning and sauces for everything!As well as our chef or what not was amazing and kept our group laughing the whole time!And the lava sushi was delicious!

I love the food. The show is also good. Our grand kids love it and always eat well here. It is fairly casual dining, family experience and the staff is kind and prompt. Service is good. They are often busy. But all in all very enjoyable.

The food is good. Once you get to your table, I suggest ordering a couple rolls of sushi while you wait for the hibachi to get kicked off. This place is about the experience. You will go here once a year for a fun family event or date night.

Like most reviews say you get your moneys worth. Everyone enjoyed their meal & our cook. The waitress was on top of drinks & clearing dishes most of the meal. And their tables were not as tight as most places.

My husband and I love going to Osaka! The amount of food you get for the price is great and the show is always good. I only wish they took reservations. When your group is almost big enough to fill a hibachi grill that would be nice.

We have been their customer for years and love the foods but since last time we were their and decided to order something of from lunch menu, and i told the server to add more shrimps for me ( i saw it on menu said $3) when we finished and ready to pay and saw they charged me for $7.75+ something, i went to talk to server and he said talk to manager and manager said that's how much we charged my meal was $10.99 and i have to paid almost$19 i told her if the server told me and explained it to me i would have order the dinner that came with everything and was like it on the menu why don't you read i was like i was there to eat and enjoy to food not there to study yours menu and that job needs to be you the manager to tell the server to explain it to the customer also i order my kids mini chicken and it always come with shrimps and didn't even get ( the manager was rules )