Omni Hotels & Resorts

I love the Omni hotels and stayed in OKC. The valet was very attentive and friendly. Check in was a breeze. We had a great view from our room. In room dining was delivered quickly after our order. From the front desk clerk to guest services - the entire staff was amazing.The pillows were great and wish I' could have taken them home with me. Great location with easy off/on to the freeway and close to many attractions OKC has to offer.

This was our first time in Oklahoma. We drove up from Dallas, TX and we were excited to stay at the Omni since we've stayed at different Omni locations in the past. This particular hotel was very underwhelming and honestly I wouldn't suggest it to anyone.Day 1 - after driving for 3.5 hours we (husband and 2 little ones) were starving. We figured why not check out the tap house at the hotel since it was convenient. Wish we didn't. The waiter we got was SLOW serving us or even coming to us and mind you it was not busy at all. We actually asked another waitress (not ours) to help us since he was not accommodating or attentive. After eating we decided to go to our room to shower. Although we booked for 4 people, there were only 3 bath towels in our room. Because that makes sense. My husband called for another bath towel and we never got one. So disappointing.Day 2 - my little ones woke up starving so we decided to check out the restaurant in the hotel for breakfast and wish we hadn't. Waitress again was so slow it was mind blowing. Again, not busy at all. We ended up waiting almost 20 minutes for our check. After breakfast, we decided to go explore. Mind you this hotel doesn't have self parking and you have to pay for valet. Which was fine until our second day. My husband called for the valet and 20 minutes goes by and nothing. He talks to the valet individually only to find out their text service wasn't working today and that there is. 25 minute wait to get your car. Seriously? We just wasted about hour to get our car. Again we have little ones. After a long day of exploring the city, we ended up coming back to our hotel room at 4 ish only to find out our room was not cleaned yet! Seriously we were over it at this point and wished we could have left. We had to call, leave our room, and wait almost 1.5 hours for our room to be cleaned. We finally checked out the third day and overall the stay was just terrible. Would not recommend this place at all.

Loved, loved, loved this place! The room was nice, very clean, amazing staff and service. I ordered a chicken salad and a mimosa from room service. It's was fine and a nice amount of food. It was $55! I e also went to their restaurant on the property, I think it's called the tap house. It was a little late so the menu was limited to 4-5 items. I had the nachos my husband had a burger. They both arrived cold but we don't send food back so we just ate it. The service wasn't great inside the restaurant. The service seemed bothered by us. But those are my only complaints. The hotel itself was amazing.

Incredibly comfortable hotel, quiet rooms block road noise, very convenient to convention center and also excellent in-house facilities to host conferences on site. Beds very comfortable, nicely decorated. Would definitely return!

Fantastic hotel! I wasn't sure what to expect going to Oklahoma City for the first time. But wow, this hotel was top notch! From check in to check out, the service was outstanding. Everyone was wonderfully helpful. The lobby was beautiful and the room was also beautiful and huge! And I can't rave enough about the fact that they have NEST bath products!! Yes!!! The location was convenient to downtown and Bricktown. I would definitely recommend staying here and will do so when I'm back in town!

I really adore this hotel. Although slightly more costly than surrounding options, this is by far one of my favorite places to stay in OKC. We had a fantastic visit around the holidays last year. The hotel featured enormous Oklahoma-themed gingerbread houses, twinkling Christmas trees, fireplaces, and such a cozy atmosphere.In typical Omni fashion, the rooms themselves were large, comfortable, and well-appointed. It seems like a lot of attention to detail went into the design. The meeting rooms, gym, and pool were all really nice. It was great having easy access to a coffee shop located on the first floor. We appreciated the variety of onsite bar/dining options, but didn't find any of them to be particularly incredible for the price point. Parking was another sticking point of our stay, as parking in this area shouldn't be as limited and costly as it was. The valet service was excellent though.Of all the nice hotels in the area, this is probably one of the nicest. I would highly recommend this place if you're on the hunt for higher-end accommodations near downtown.

The location is really key for anything that is just the convention center. It is literally across the street. Very nice hotel. The rooms are spacious. The swimming pool and jacuzzi is outdoor.

We had a really pleasant stay here. The hotel utilizes a text messaging system that makes it so easy to coordinate. I was able to text questions before we got to the hotel and got quick responses. We also coordinated a birthday surprise for a friend of ours (the hotel will put a small cake, small bottle of rose, and balloons for a fee) and they were great about delivering it and making it a fun experience. We had some minor issues come up - toilet wouldn't flush, tv was missing a cable, and iron box did not work however anytime we called the front desk they immediately sent us an engineer or replace the item seamlessly. It barely interrupted our stay. The bill also reflect the wrong amount but it was easy to fix. While it may seem like i'm listing several things that went wrong, the way the hotel handled it was phenomenal with very fast resolution. Things happen and at the end of the day, we were well taken care of.

Let me start out by saying this is our new OKC favorite. Nice room, comfy bed and excellent shower with a 'rain shower' head. Uh huh, it was nice. We had a little issue with our room and a mgr., Jeffery, was so kind and accommodating. That could be the end to a great review but no. In the middle of the night our phones went off saying there was a tornado warning for the area. We jumped up got dressed and were going to head downstairs but were unsure where we would go. A voice came over a speaker in our room (who knew) and told us what to do. When we got downstairs employees were directing us to a safer area and kept us informed the whole time. They passed out water and were very accommodating during and after the experience. This is now our go to hotel. Couldn't have been a better experience.....P.S. There is a public parking garage next door that's $10 a day. Cheaper than valet and our heavy duty truck went in just fine.

Very friendly staff. Every single person who worked there gave off friendly, welcoming vibes. Lots of smiles and very attentive. From the doormen to the front desk to cleaning staff to wait staff. I was very, very surprised that in the middle of this modest city was such a stylish, classy, and quality facility. They didn't cut corners. There is quality art, decor, and its furnishings were complimentary to the whole design. They did an exceptional job at this hotel. Gave me a really strong impression of the brand and the city!