Myers-Duren Harley-Davidson

I traded my 2018 road king in for a 2020 road glide ultra. Got a excellent deal was out the door surprisingly fast, imo myers duren hd is the best dealership that I've been to in a 200 mile radius of Joplin, mo. Where I'm from. A unbelievable professional staff, i was absolutely floored with the process! Customer 4 life! It honestly couldn't be any better. These guys are top-notch!

Lisa was very professional and made sure that she got me back in the class as soon as possible. I worked with Adam, Rhonda, Don and Eddie also who are super teachers and keep it honest and keep you motivated, they give real feedback to help you succeed in learning to keep yourself safe and they also let you know when it is time to take a break and start over and practice more on this, I am very grateful for the team that was there the three times that I went and I super happy that I met Lisa who keep me inspired with her tough love and smile. Thank you Lisa and Thank you Don, Eddie, Adam and Lisa you are all just the best of the best. See you soon.

I am so thankful for this course. Every struggle throughout this course taught me life saving lessons that I have used on all of my rides. The crew helped me stay strong and encouraged me to see past my fears. I am the one who had to keep pushing myself to do better because they can't do that for you, but Lisa and the whole crew was there every step of the way to knock down my insecurities and help me to see that I could achieve this goal. I most certainly encouraged other women to take this course, including men who have ridden for 20+ years. This course is a MUST! Even if you don't succeed at first, it's better to fail on the course then on the road, so keep pushing until you conquer it.

Awesome place bought my first Harley from here, 2018 breakout got a great deal. The place was very clean, everyone was super helpful, and a great selection of bikes. They really make you feel like you are part of the family. They remember you every time you go in....... With all that being said SERVICE SUCKS!!! I've taken my bike back 3 times now to get the saddlebags fixed that they put on and they've had my bike for going on two weeks now this time and still not fixed!! They say they will call and it's a 50/50 shot if they will or you will have to call. they say it's on the lift and will be done by the end of the day, show up at 3pm and still not done, ask when it will be done and they say definitely be done by 5:30 so come back at 5pm and sit till 6pm before they finally tell me that it's actually no where near getting done!! The service department is horrid and there is absolutely no communication or respect for your time at all...... Update*The issue has finally be fixed and they did throw in a free service (I had to ask for it though) and the bike was clean and looked good when I picked it up. But there was still a lack of communication the whole time, they definitely need to work on that and treat the customer like they would want to be treated.

After learning of the discrepancy I got an apology and bike picked up , fluids changed correctly and replaced starter which what was draining the battery. They do have a lot of people coming in and out so mistakes will be made occasionally but they are quick to make it right .I'm glad they took the extra step and addressed everything to ensure customer satisfaction.

They accepted our offer on a bike, took our deposit, and then reneged on the sale when we wouldn't finance the purchase through them. They also lied and said they didn't run our deposit but we just got our credit card statement and they DID run our deposit.

The riding academy was a completely miserable experience. I didn't expect to be bullied, disrespected, and emotionally abused by the instructor's including the manager. The bike's are crap, the brakes squeak, and they think you're skidding when it's just squealing brakes. Whenever I'd get my confidence up, they'd beat it down. There was 1 instructor out of the 3 that were there, who was actually pretty nice (Amanda), the manager (Lisa) and the other one (Stephanie), need a class on how to encourage, and not beat down a person's self-esteem, by making fun of them. If you are 50 or over, don't bother taking this course unless you are extremely physically fit, and over 5'1", as the shortest seat isn't the only accommodation that you need to ride comfortably, extended reach handle bars are also necessary, and maybe a friction zone that doesn't start at the widest extension your finger's can extend and still hold the clutch. Only the young one's passed, the old one's either dropped out or failed. Really unfortunate that they give criticism, but can't take any. I tried to give a little feedback that I was getting conflicting info from the 2 instructor's (ie. one would say to go faster, then the next one would say to go slower), but the manager got defensive and said my instructor's all teach the same thing out of the book, but that's not what I was talking about. A total waste of $300. Get a motorcycle that fits you, learn to ride it, and test at the Dmv or whatever it's called in this State. Don't buy a Harley before you try out an Indian. They are better balanced bikes. I'm a behavioral/mental health therapist, so I do know the right way to communicate, treat people, and be professional. Sadly they do not. It's really unfortunate that this is the only option for a safety endorsement in this State. I recommend getting safety endorsed anywhere but here. I got 100% on the written test, and a strong gust of wind blew me over after I stopped, and had successfully completed the 1st skill, but that's enough to fail.

Great shop, super friendly. Be sure to ask for Steve in sales, super Star Wars fan and very cool guy. Everyone here is friendly and make sure you are taken care of. I've not had a single bad experience with these guys. When I get parts they get me setup and done and with a smile. Just wish I had more money and a larger garage for more HD bikes.

Service department is awesome. Salespeople are helpful without being pushy! I highly recommend this dealer! Two thumbs way up!

I was going to buy a bike and they got mad because I wasn't using their financing and was all but cussed out by the salesman I wouldn't by anything from this dealership they think they are special but they are rude and don't care about the customers