Keystone Chevrolet

Everything was great. My original lender it was Capital One sent me a letter saying I was preapproved to refinance through your company and so I filled out the approval online. Within minutes Miguel had me set up with an appointment for my next dayoff which was on a Monday I ended up getting to take the day ff on Saturday texted him and asked could I come in and he immediately got me in and we got started. he was very professional very friendly and funny and he was definitely the right salesman for me good customer service all the way around. And the people he was working with his team they were all equally as great. not only will I never go anywhere else but I'm sending my son there so he can refinance and my brother as well and whoever else I can send. My original lendor who I was persistent on staying with was going to charge me outrageous interest they were able to get another company to pay my car off with less interest! and to my surprise my insurance did not go up it went down $.50 on a 2016 car! Miguel you're my dog G!!

Absolute crooks. Sales manager made an offer on my vehicle then said it was a typo after i drove 2 hours and made an offee 5 k less. Lost 2 repeat customers being sneaky

The co-owner called us in for a meeting and our issue was resolved. I just hope that no one else has to go through what we did. But I believe that this will be looked into. I am happy to have my car back.

They lied about everything then drove my truck on a flat cuz I wouldn't buy their tires....don't purchase from Keystone...they lie n I have the paperwork to prove it!!!!!!!

My advice is do not ever go there to purchase a vehicle. They are liars, they are crooks. But a bought a Silverado from them. $28000 motor went out 1750 miles they PATCHED it and now the new parts put on the old oarts now will cost me over 7000 to fix. MY ADVICE IS SAVE YO I R MONEY AND DONT GO THERE sorriest place i have ever dealt with in my 59 yrs of being alive. They just flat out suck and would not tell anyone to go ther. I am even embarress to say we went there. THEY FLAT OUT DUCK AND theur mech dont know their job they will screw you over worst than any one in this world. Wanted to drive this truck thur their front doors and i will shout it over my pa system and to ALL i see

My grandmother took her car in for a traction control light. They told her it needed a new engine. 70k miles on car. They quoted her $9000. She went and got her car. It barely made it home. It was running fine when she took it in. I took it to my mechanic. Someone had unplugged stuff under the hood, ignition coil wire. Car is fine now. Don't take anything to keystone.

Worst experience.Didn't disclose that the car i purchased had a branded title on itAfter purchasing my car 2 weeks later the engine light came on when taking my car back in to get looked at. MIKE WEST insisted that he didn't have to fix it and "the deal was done"After haggling with them they agreed to fix it kept my car for two days without looking at it. They called me to come pick it up And the engine light was back on before even went 10 min off the lot.They just cleared the computer to turn the light off instead of fixing it.They keep telling me nothing can be done about it the deal has been financed and I'm out of luck.They don't care about their customers only a paycheck.

Worst Experience. My Grandson went to look a a car. Of coarse they took advantage of a local student trying to look at a car. The Sales manager is incompetent and ran the boys credit 22 times.... Killed his credit score. WHY?They also tried to cheat him on the numbers until I got there and shut this down. STAY AWAY LAIRS, CHEATERS and should be run out of town. I had to give one star, due to the fact there is not a minus. I called to see if I could explain and try to fix this issue but the Mentally challenge sale manager (Chad) answered and I see why he is at keystone. No other company would put up with his mouth and disrespecting the customers (CHAD ?? ) unbelievable to do this to a local high school boy.Worst kind of folks.

Worst experience.Didn't disclose that the car i purchased had a branded title on itAfter purchasing my car 2 weeks later the engine light came on when taking my car back in to get looked at. MIKE WEST insisted that he didn't have to fix it and "the deal was done"After haggling with them they agreed to fix it kept my car for two days without looking at it. They called me to come pick it up And the engine light was back on before even went 10 min off the lot.They just cleared the computer to turn the light off instead of fixing it.They keep telling me nothing can be done about it the deal has been financed and I'm out of luck.They don't care about their customers only a paycheck.

Just purchased a new Traverse and could not be happier. This is the fifth car we have purchased from Keystone, since moving to Oklahoma seven years ago... I will be taking my daughter back next year when she gets her driver's license, always professional and they go the extra mile to get us what we wanted.