Insight Eyecare

Very dissatisfied with my glasses. I have two pairs. One for the computer and one for regular daily wear. I have much better vision out of the computer pair than I do from the normal pair and they never did fit accurately...Overpriced for what you can get somewhere else! Will never go back!!

We had been very happy with Dr Tate and this company for several years. In September my wife elected to buy sunglasses from them in addition to our contacts and eye glasses. She asked about the glasses because she has astigmatism and was concerned the lens would be too thick. We were assured they would not be. When they were ready we went to pick them up, first and foremost she couldn't see well out of them. She was told it would take a couple days to get used to them. They were tinted a red color which were not like the ones she tried on. Third the lens were a lot thicker than her regular glasses. After a couple days she took them back and was told they would follow up with her. So 2 months later we had never heard back on the issues, so we called them. Now we are being told you only had 60 days to file a complaint. Since we returned the glasses the same week it would seem we had complained. Now they are blaming us for the issue. I hope you enjoyed the money you made off the glasses because it has cost you a family of 4 that has been coming there for multiple years.

The staff are very friendly and knowledgeable. The office is super clean with a drink and snacks while you wait! I like the thoroughness and methodical nature of the actual exam. I normally buy my contacts elsewhere but they are priced nicely here.

Me and my son were both taken care of at the same time. The exams were through and the staff were so lovely! We got our glasses three short days later only because of the weekend but it was still super fast and the excellent staff answered any questions I had. It was truly one of the best experiences I have had in a while! I highly recommend Insight Glenpool.

Highly disappointed with the staff. Took in frames for them to ONLY put the lenses in. She decides she wants to fix a tiny bend in the glasses.....mind you, she was told "no," "don't want you to mess with the frames" all while she states that she wants to do it. Trying to sale the fact they would look so much better. That is until she BREAKS the frames!!!!! She was told no over and over then laughs stating nothing can be done because I forgot to have you sign the paperwork anyway. Now instead of $250 for lenses, $110 for exam its another $200-$300 for new glasses that they broke. Offering only a 30% discount for something that is their facilities fault. If you go to the manager she does absolutely nothing either cause ....she wasn't there nor does she understand big words. Please do not play into their poorly ran 3 ring circus. Should have stayed with dr. Zohlner. They're always happy to accommodate and take responsibility for their staff.

As soon as I was done with my paperwork, they took me back. They explained what was happening and then explained the pictures and the tests. I was very happy with how my visit went and plan to go there from now on.