Hahn Appliance Warehouse

My old dryer burned up and stopped working over the weekend, so I decided to go to Hahn Appliance Warehouse to see if they had a dryer that would meet my needs. I had never been to Hahn's before but have seen their commercials for many years. The salesman greeted me at the door and was very helpful on taking me right to the dryer section and helping me pick out a dryer that would meet my width, depth, and height specifications. I ended up picking out a GE dryer that I am happy with. They have a huge selection in this store of every type of appliance imaginable. They even sell outdoor grills. I asked for delivery of my new dryer, but the delivery service was running behind due to the severe weather that we encountered last week, so me and a buddy picked the dryer up at the warehouse ourselves in my truck. I would definitely recommend this store if you need any sort of appliance. The sales staff is friendly and knowledgeable, and the prices seem very reasonable.

Buying an appliance from them is great and all, but when your appliance stops working, the repair is AWFUL. Whoever they use gives you the run around. Instead of fixing the problem easily, they did a VIDEO CALL to look at our refrigerator. I'm sure this is to save time and money, but it has been 2 months and they still haven't fixed our fridge. 2 repairmen have been out and they keep misdiagnosing, saying it will take 5 business days, then 5 business days later we find out that they JUST NOW ordered the part. It was supposed to be in the repair man's hands an at our house BY 5 business day. It just feels like they don't really care about the customer after you innitially give them your money.

We recently bought a microwave from Hahn. Excellent selection and a very reasonable price. They delivered and installed it within 2 days of the purchase. There was a miscellaneous part missing after the installation and they delivered that part the next day. We're very satisfied.

Purchased a high end dishwasher, Thermidor. Their team installed it two years ago. Now it's coming out of place and black sound insulation baffles are moving out. Asked Hahn about getting it fixed and they blamed me. Terrible customer service. No trying to problem solve.

bought a brand new speed queen washer paid over 1100.00 said all they had was a floor model my mistake I took it paid the same price as one in the box. Was delivered today realized I didn't get any paperwork called the salesman said I have to wait a week or two for the paperwork ridiculous even if you sale the floot model you should have the paperwork

We were loyal customers for a very long time. Not any more. The whirlpool microwave we purchased from Hahn many years ago quit. I didn't think twice about gong back to Hahn to buy a new one. Big mistake, huge. I purchased the new one the last day of August. It quit like the 15th or so of December. I contacted Hahn customer service to see what could be done. Basically the customer service person told me it wasn't Hahns problem to take care of after the sale. They referred me to whirlpool/amana. They basically don't care either. They sent out some service guy who said he'd order some parts. When the parts come in he would take the microwave down and rebuild it sitting in my kitchen floor. I told the guy sitting in my kitchen floor to rebuild it was unacceptable. I got told that was just the way it is. That was the week before Christmas and I haven't heard anything.. OBVIOUSLY Hahn no longer cares about their customers. WHIRLPOOL/AMANA doesn't care about their customers and neither does the service company. The microwave wasn't even six months old! HAHN isn't the company they used to be. Don't buy from them!!!

Bought an LG refrigerator from Lowes a month ago for my mother. It failed and neither Lowes nor LG would do anything about it. She lost all of her holiday groceries. I jumped online and found a great deal on another refrigerator, explained the situation, and they found a way to deliver it the next day, two days before the holiday. Awesome deal and great service.

We purchased a brand new Frigidaire refrigerator from Hahn not even 3 weeks ago. The ice maker quit working after ONE week. We had to wait another 5 days for someone to come out, look at it for about 10 minutes, then say he has to order a whole new ice maker and it will hopefully be delivered in a week. Then we will have to make another appointment for someone to come out and install it. LESS THAN 3 WEEKS and it's already broken and we have to wait even longer for it to be hopefully fixed. I'd just steer clear and shop somewhere else. They obviously don't bother to carry quality products.

I would never buy anything from them again. they tell you everything is included and then you find out you need additional parts and have to pay for it. we were specific as to what type of range hood we needed. They could care less about you the customer. worst experience I ever had

Worst experience trying to buy a freezer! All the staff were rude and not helpful. I would try anyone but them!