Randy B.
Aug 29, 2019
Joe Griffin built a nice house. We initially had a few warranty items that were resolved in a reasonable amount of time. Approx. 8 months after buying our new home, Griffin Homes just stopped responding to our repeated requests for warranty repairs. We ended up contacting Joe Griffin the owner and he would always reply, "Someone will call you tomorrow". Well this didn't happen. On a few occasions someone would just show up at the house to do a repair without any prior notification. Their response was, "We tried and you weren't home." The latest repair request started on July 7 and we STILL have had NO response from Griffin Homes. We find it interesting that Griffin Homes is not part of the BBB, but they do have a Facebook page which only has POSITIVE feedback. There's no Yelp page for them, but I'm attempting to create one. Now our home is no longer under warranty and we are stuck with repairs that were reported well ahead of the warranty expiration. Our real estate agent flat out lied to us and said Griffin Homes was known for their great warranty repair service. Guess we didn't get the memo.Shame on Griffin Homes for violating our contract for warranty repair. Next is the Central OK Home Builder's Association. Oh and the company address on their "web" is invalid - perhaps they've skipped town?Beware!
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Rated: 4.9 (35 reviews)