Britni S.
Apr 1, 2023
My dog Bryson is slightly blind and is at beginning stages of dementia-- he gets nervous pretty easy and is confused rather often. I was so nervous to take him to get groomed but it's been MONTHS since it had been done and I just wanted him taken care of.. I called SEVERAL groomers and no one was available. I received a call back from Gentle Pet Groomers and they said I could come right in. Jennie was so kind and gentle with Bryson. She could tell he was confused immediately and didn't hesitate to give him comfort. I know it's not a big deal to some, but it meant the world to me. Upon my return Bryson looked and smelled great. I was more than grateful and I saw that Bryson feels good after being groomed by her.So-- GO TO THIS PLACE. Let them take care of your babies. You won't regret it.
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LeAnn H.
Aug 20, 2023
Loved using them and so sad that they have permanently closed. Thanks for always taking care of our babies nails.
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Eddie H.
Jan 15, 2022
The owner here does a great job and really cares for your pet.We take our dogs here to get their nails clipped and love the service and attitude of doing the best for our dogs.Prices are quite good.
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Sarah D.
May 15, 2019
This place is concerning. I hear nothing but yelling and screaming on a regular basis from the groomers. I guess they think neighboring business can't hear them? I've never taken a pet here to be groomed, to be clear. But I hear the people working there yelling and cursing at each other and the dogs all the time. It seems like a very hostile environment and I would not leave my fur baby with them...
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Ashley S.
Nov 29, 2018
We love the ladies at Gentle Pet Grooming! They are under new ownership now, and the new ladies are the sweetest! I was a customer of the former owners, and they did a wonderful job with my very elderly Bernese Mtn Dog. He was always so pretty, happy and smelled amazing when he came home. With my newest dog, who is a bit higher strung, I revisited my favorite groomer and found out it's a new team! They did wonderful! So patient and accommodating. They often get me in the same day and stay open so I can pick her up after work. Plus, they handle my Weimaraner beautifully. Ask for the mud bath!!! My girl came home so soft and smelling like a spa! I love these ladies. They take good care of my dog and me. I love supporting local small businesses, and Gentle Pet Grooming is fabulous!
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Taylor Q.
Nov 17, 2017
I will not be taking my dog here EVER AGAIN!!!! When i dropped her off, the shop looked so disgusting that i stayed wither her the entire three hours. I walked in and there were CATS in the waiting room! As someone allergic to cats, I was upset. I then was told they were not going to honor my groupon because my dog has tangles. On top of that, they charged me an extra 10 because she was badly behaved, although i could not see any evidence of that. They also kept her behind a wall, so i was upset i could not see her. They NEVER asked how i wanted her cut and cut her FAR too short. Piss poor experience with TERRIBLE customer service. My dog also has a few spots where it looks like they irritated her skin or cut her, which she wont quit licking and did not have before she went. I WILL NOT BE BACK!!!!
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Christina K.
Nov 18, 2011
I just used these folks for the first time thanks to a Groupon. I'm glad I did because they took great care of my 4-legged friends. The employees were really friendly and it seems clear that they love their jobs and they love pets. They did a great job on our four dogs, who came home looking and smelling like a million bucks. They learned and remembered our pets' names quickly, and gave us lots of details about how the day at the groomer went. The prices were reasonable, the staff was great, and my dogs are happy, attractive, and clean. I'll be going back to Gentle Pet Grooming for sure.
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Dustin C.
Jun 28, 2023
I brought our 2 dogs in for a grooming, which usually means cut and bath, they quoted $90. They called back and said price now is $80. I picked up the dogs and when I got home my wife noticed that one of our dogs didn't get a haircut just a bath. I called back and let them know that since he is 15 years old and we are getting summer heat we really needed and expected a cut for both dogs. I also reminded that I left $100 on the $80 bill. The lady said she would ask the groomer. My wife gets a call 5 minutes from an angry groomer asking WHAT IS THE COMPLAINT ABOUT MY BOSS JUST SAID YOU ARE COMPLAINING? We got off with her and called the boss back who had no idea what the groomer was talking about. Hard to get good workers nowadays and when management is bad then don't use this company!
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Jennifer G.
Aug 13, 2021
What a great new find! Katie was amazing with our boys - very senior rat terrier and a middle-age lab mix. We are so lucky to have found this shop and Katie will our go-to groomer for a long time!!I read some of the older reviews and I have to believe there is a new crew there now. We were very pleased.
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Jayne H.
Jun 28, 2017
Well my review changed drastically after the recent visit. When I picked up our dog, he was panting uncontrollably, and urinated frequently and for a long time after we left the store. His mouth was gummy and his snout was soaked. He had been licking his mouth for so long that all his snout hair was inside his mouth. He had been held in a solid pet carrier and not an airy cage. He was so parched and hot (from the dryer?) that he panted for hours after we returned home.He was there for 6 hours
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