Dutch Bros Coffee

They are very friendly staff but the line is forever long. I never have an issue omw to work @ 6am, but if I try before work @ 8am, the line takes over 30 minutes to get through. They don't have staff come out to take orders most days and when they do, they don't stagger the line. Once I waited 20 minutes in the outer lane and when they finally came to take orders, they tended to cars that had just pulled up in the inner lane, sending me to the back of the line again.

DO NOT go here. Waited for 50 minutes to get coffee that had grounds in it. Broistas were in no hurry to get anyone out of the line and on their phones while preparing our order. Many people left the line. They were also rude kind rude, sad:/

Your "Model" of business does not work if you are taking one order at a time at the drive up window. This leaves zero lead time for you to fulfill the order. Ran into this 3x in Oklahoma. Hmmm...

Good coffee, but slow AF! Ordering at the window is super inconvenient especially when you're in a hurry to get to work. Need to figure out a better way of taking orders.

I have become hooked on Dutch Bro lol. I've had coffee drinks, teas, and delicious smoothies all absolutely worthy of another trip there. I love the employees at the window, always friendly and even my fur baby gets a treat...the Pup Cup...which she devours before I drive away from the pull up window!! The app is easy to use and they offer a free drink when you're new, you just can't beat that. Stop by and try a Dragon Slayer, you'll love it!!

Been in line for 30 minutes. At least they're friendly like always. Whats going on?

Slowest Coffee/drink place in existence. I have been 3 times now and on off hours as well. It is minimum of 30min you will spend here and that's if there's only 4 cars in line. They don't take orders until you are at the window. So, every person is just waiting on others orders. Worst business plan of all time. Upside, drinks are fresh...

We went through the drive-through, had our order taken in line by an employee with a tablet. Then, other cars in the outside lane started merging into our line. We assumed they had already ordered with someone. Nope- cars were getting to the window and ordering there which added a ton of time. The lane wasn't blocked off so I guess that's our mistake for not cutting the line too. When we got to the window, the guy actually asked if we were letting people cut in front of us. Maybe they should consider actually directing the traffic for their OWN store. Drinks were completely melted- no offer to remake them or even an apology for how long it took. 45 minutes for watered down drinks and the guy at the window blaming us for other cars cutting the line... will not be back.

I have never been in my whole life for so long in a line for a simple drink! 1 coffee and I waited more than 35 min in the drive thru! Absolutely ridiculous! Yet there should be employees servicing outside but not one came out to help deliver drinks. I am never making this mistake. Shame on the managers seriously they need more staff and organization. Not fair to the 2 young people working there through hundreds of orders.

5 employees standing around talking while the drive through is full, taking at most 5 walk up/drive through orders in the span of an hour.