Crumbl - Tulsa Hills

Went as one of the first folks on grand opening day. Staff was friendly and even though I could tell the girl ringing me in was new to this kinda work, she was sweet and asked someone with more experience for help when she needed it (I had an old Crumbl gift card from 2018 that she wasn't sure how to use).The cookies were, as always with any Crumbl, delicious and presented beautifully. Nothing wrong with the cookies or staff.The only issue I can see is that, I've been going to Crumbl weekly (or more) since the first store opened in utah (we moved to Tulsa last year from Utah) and I worry that the parking situation at this location will cause issues for the business, especially when more folks start ordering curb

Didn't love the serviceDidn't love how unclean the place wasDidn't love the engagement from the staffDidn't love the dirty box my cookies came in Overall an uneventful, high priced cookie experience.

I cannot say that I loved their cookies. My daughter and I were excited to grab some, the line wasn't too long in this very hot weather. We did have to wait in a line outside, since there is no indoor seating and the entrance basically lead to the cashier. The cookies are so sweeeet! We weren't crazy about them. We got the banana bread, lemon, cotton candy, chocolate chip and the fried ice cream...I have to say that the names of the cookies were fun, but they all seemed to taste the "same." The sugary soft texture was nice, but I wasn't too impressed. My suggestion is to try a couple or 4, not 8 like we did. You only need a few bites to get your sugar fix. I just wish it was a really great one!

Awesome service. Cookies served warmed. The menu is a tad limited for their pricing. The front of house/front counter area is extremely small so if literally three or more customers are in there you will be packed like sardines.

Always having a great experience, friendly staff and overall delicious cookies. The store is a little small so when it's busy hours just know you have a bunch of room but all in all really great

These big cookies, mostly well baked, are beautiful to look at.After that, the experience is disappointing. Every cookie I've tried there is far too sweet, and loaded with an excess of frosting and other toppings that made me gag. Hard to find the flavor of the cookie when engulfed in so much sugar. Only a diehard sweet tooth will survive the sugar shock. I have never eaten an entire cookie that I bought there.Then there is the price: nearly 5 dollars for a single cookie. If they gave you the warm fuzzies of Gramma's home, baked cookies, or have an exciting taste at riveted the tongue, you could argue for this price. These are no different from any other.Paying with your credit card offers the final insult: the default tip on a five dollar ticket is two dollars! A 50% tip?Service is good.

If you've not been to Crumbl Cookie, you're definitely missing out!!! Every day is a new day with new flavors to entice you right into the shop! Each cookie rich in flavor and large enough to share with a couple of friends....or not. Stop on in and just try to decide which is your absolute fave !

The warm cookie was fantastic(oatmeal) however the sugar cookie tasted like it came from Walmart... dissatisfied with that one.

I think their moment is over...We have 3 different franchises of the same genre and their quality is slipping!Got a 3 pack of mini sugar cookies with pink icing which tasted of fridge funk. Tried their new blackberry lemon poppyseed cake and the lemon flavor was missing and the cake was hard.

ABSOLUTE WORST SERVICE. The girl in the store was so put off that I asked for help. I was in this Tuesday night and it was pretty slow and the girl continuously rolled her eyes at my brother and I.