China House

Food is good but service is horrific. Previously we ordered delivery and after 2 hours the food wasn't here so I called. They answered, I asked about the status of our order and they were transferring me to a manager. The call was disconnected I assumed accidentally so I called back several times and they never answered again. I then called from my husband's phone and they answered then were transferring me then hung up again. So repeat of multiple calls with no answer. I then called from my work phone and I'm sure you know where this is going. I went to the restaurant where I spoke with a manager and was assured this was a glitch with the people she pays to answer the phones and that it would never happen again. Against our better judgment we gave them another try and have had the exact same experience.

This location is a crazy house...a few too many chefs in the kitchen, workers yelling, delivery orders constantly being rushed out the front door, kids of the family sleeping at the tables. All reasons not to dine-in, keep it to delivery or maybe even takeout. They don't even have tap water for diners, $1 bottled water only. And the place could be cleaner. They have plenty of help here, you'd think they could occasionally scrub the crud off the walls and clean the place better.As for the food, it's pretty good Chinese takeout, but typical for the area. Infact, a few of the recipes are identical to those we've been eating all over town. Same yellow fried rice. Same General Tso's...slightly tomatoey and sweet, very saucy and sticky, very little heat. While good, I've had better. I'm still on the hunt to find that peppery, dark, rich, deeply sweet type I used to eat at a couple of places in Salt Lake City. My search still goes on. But this is a pretty good option.

I've been here several times but this is the first time I've been in almost a year. They are quick with orders, offer delivery /take out & are friendly. Crab Rangoon was great, have always liked it from here.Egg rolls cooked to a perfect crisp BUT were 97% cabbage with one or two pieces of meat. The Mu Shu Pork was a huge serving BUT again mostly cabbage & bits of pork, in a sauce. Also, cabbage was barely cooked through. Lastly, Bourbon Chicken, has great flavor BUT the chicken skin was left on majority of the pieces, so it's not edible.

Okay, somehow I forgot about my experience here earlier in the year. Probably blacked it out like any sort of traumatic experience. Placed a pick up earlier today. If you're still going to order food from here instead of one of the other half dozen other places within a couple miles that appear to be doing a much better job with food safety and hygiene, don't order shrimp.

ordered beef w/brocolli and beef w/chinese veges - both had meat that was so chewy and fatty that you could not eat the meat. Also, too heavy on the brown sauce in both.

Always quick and fresh!! Great customer service!we love China house because of the location!

fried rice and sweet and sour chicken were awful. order took 45 min to get. waiting in store for 30 min. WAY overpriced for what we got.

Ordered online. Was given an eta of 30-40 mins. About an hour after my order was placed I called. Was told the food was on its way. About 20 mins later the food arrived. Makes me wonder if the order was even prepared before I called. We open everything up and two items are missing from our order. I call and the phone just rings and rings. Husband calls from his phone and they pick right up, while I'm still ringing. I tell them we are missing items and she "transfers" me to a manager, where I get the voicemail box is not set up message and it hangs up. Husband calls back and it just rings. I call from my phone again and they pick right up. She tries to transfer me again and I ask her not to because I got hung up on last time. Manager comes in and says they will deliver again. Missing food comes about 15 mins later. Was an overall frustrating experience and the rice is orange.

We have always like this place, but no more. What he got for lunch was tasteless, and cold. We picked up. 2 minute drive, no reason you should have to heat your food, soup. I have never seen orange rice either. It was suppose to be fried rice, but it was a bright orange. We won't be back.

Our delivery was to take 65 minutes. It was forty minutes late , cold yet much of everything was over cooked and had a burned aftertaste. Soggy and cold. The hot and sour soup was nothing but broth and way over spiced. The lo main noodles were over cooked.