Campbell Property Management

The main issue I found while living here besides the terrible management company was the lack of enforcement about loose dogs. My horse was terrorized for months because Campbell property management did not enforce their no loose dog policy that is in their lease. On multiple occasions my gelding was run into the ground and fetlocks bit by the loose dogs. My own dogs were tackled and attacked by loose dogs at least once a week. Packages left on porches were torn apart and items spread across the front lawns because of the loose dogs. Campbell property management showed that they do not care about the horses safety with their lack of action on this issue. I was charged twice in one month for rent so I was overdrawn by 2,000 plus dollars due to their poor management. I would not recommend giving them access to autopay every month as this is a common issue. Also keep an eye on your payments each month as they tried to charge me a late fee one month. I paid my rent on the 28th of that month and they were late to add my trash fee. Since I had already paid rent I assumed I had paid everything until I got a notice saying I had a late fee. They admitted to their error and removed the late fee but you really have to keep an eye on your payment history.Take a lot of photos when you move in of the condition of the house and write everything down on the move in inspection sheet. This will help you at move out when they try to charge you over 1,000 dollars in damages/repairs/clean up. When I moved in they did not paint the walls, there were holes in the walls with paint chips missing, the unit was not cleaned, there was junk left including fence panels/hay rings/a grill. When I moved out they tried to charge me for all of that and I had to hound them to remove it. Thankfully I took photos at move in and noted everything in the inspection sheet so they were forced to reimburse me. I had to hound them for two and a half months to get the ledger explaining the charges and send my deposit back to me. This management company is SKETCHY and will try to swindle you every step of the way. If you have a choice, pick any other management company besides this one.

Not even worth one star. They lie lie lie and lie some more. They tell you they will make repairs and simply blow you off. They do not care. Horrible to deal with and plan on getting lied to and blown off. Absolute joke that should be shut down. Avoid these scammers. Zero integrity and zero concern for renters. The worst.

Please please please please do not rent from this company!!!!!!!!!!!! They are quick to take your deposit and your money but when it comes to moving out no matter in what fantastic condition you leave your house they find something to deduct from your deposit that there's nothing left. On Move out you are not allowed to be at the final inspection of the house . Play do this fiction on their own and just send you ridiculous breakdown of all the charges that took off your deposit. They even charged me to upgrade the garden and fixtures in the house.

If I could leave this place a 0 I would. The house are nice so that's how they get you. My roommates and I lived there for a year my room had a broken window. Like the glass was shattered I put in over 20 maintenance requests. They came 3 times to "measure" the window. When we had a couple months left of living there our oven blew up. We moved out MAY 28 and still waiting on our deposit. There's plenty of other living in Stillwater would NOT suggest living here. The management office people are also no help but I guess when you only hire people that are less than 25 they don't know what they're doing.

DO NOT GET ROPED INTO LIVING HERE! Cheap rent is nice but the entire office is ran by students who don't know what they're doing. Need to talk to a manager? Good luck there's never one at the office. Whenever you call them they put words in your mouth and never actually listen. At least maintenance is mostly efficient as long as you call multiple times to get someone over there. They do not find solutions to problems they just cause more problems, and they never get back to you with answers to your questions. Use anyone else but this place, you'll be better off. And you won't walk into a clean house or apartment on your first day chances are there's still cobwebs everywhere.

After seeing the other negative reviews posted about this company, this may get lost in the noise. But here goes:I spent nearly a week attempting to speak with someone to sent up a viewing. I had to call multiple times and left numerous voice messages. Once I finally had a showing scheduled, the leasing agent was late and attempted to reschedule. I insisted we keep the appointment and she arrived thirty minutes late.The small apartments looked sufficient for my immediate needs. After being approved to rent, I requested the necessary paperwork to sign the lease. I was told by an office assistant they were sending leasing papers via email for me to sign. A few hours later, I received a very curt voice message saying the unit was no longer available.I spent the next several hours attempting to contact the property manager to find out if the voicemail was a mistake.After final speaking with Brandon, the property manager, he informed that someone signed the lease in between the time they said they said they were going to send me papers and when they left the voicemail. Brandon also stated "That's how we do things here."They could have easily called and said we are sorry that the apartment is no longer available, but here are some other options we have coming available at this time. Instead the voicemail said, "the unit has already got signed on. Sorry, bye."In summary, this organization is a mess. It seems no one is qualified, the communication is very poor, and the manager is tactless. I likely dodged a bullet not renting from this company. It's nice when people show you who they are.One star is being generous.

Do not live here. Even though the rent is lower than many places (they also just raised it again), it is worth the extra money to live somewhere that is not a nightmare like they are.Here's a list of the various things that I experienced while living in their property:- Staff incompetence. I signed a lease with them and was sure to include that I needed a pet agreement, which I signed at the time of signing the lease. They did not charge the pet rent ($60 a month, even though the apartments are really crappy) for several months, but I continued to pay the amount as listed on the agreement so as to not get late fees, then the day after inspections they issued a warning that if I did not remove my cat they would fine me $100 per day. I called the office and they told me they did not have my pet listed on the lease. I asked them to double check, and sure enough they did have it, they just never bothered to put it in. This is in addition to the months it took them to rectify a charge on my account as a roommate had moved out and broken the lease (paid the fee, they just never put it in) and the contradictions in the lease as to what constituted a late fee.- The living conditions are terrible too. My unit had mold growing under the kitchen sink due to a leak that appeared to have been there for years, eating away at the cabinet below enough that there was not a bottom to it, and when I created a maintenance request, they fixed the leak, never did anything about the mold. There was also a crawlspace that appeared to be growing mold on the door which was reported, and they never came out to look at. The mold problem is so severe that the you can smell it when you walk in, and every day I lived there I woke up with a sore throat. The AC in the unit would also break completely every summer, and due to poor insulation in the unit, the apartment reached the mid 80s.- They require you to hire a professional carpet cleaner to clean the carpets, which is fine, until you realize that there is one carpet cleaning company they allow you to use without having to get it approved, and you may notice that their registered address is the same as Campbell...- My roommates car was booted when the parking permit was directly visible from the place they booted it, but they did not boot or tow the various people that park in the lot to go to other properties or the bars.- The stairs to the apartment were falling apart (rusting due to oversalting during snow/icy weather) for more than 7 months to the point that there was a hole, and every time you stepped on the main landing it would cave, and even after they "fixed" them, they began falling apart again.- Despite charging a cleaning fee when you move out, when my roommate initially moved in, the apartment was filthy, with dark stains in the carpet and grime everywhere. They also have a very long list of exactly how to clean the apartment before you leave, including waxing the cabinets. Their cleaning requirements go beyond what should be reasonably expected of a tenant.- They require you to pay utilities for several days after your lease is over as well, and the move out date is the 27th of the given month, which makes finding somewhere to move difficult without paying double rent.I'm sure there is more that I do not remember currently, but all in all, I cannot say enough that you should avoid living at any property that they own. If you don't believe me look at the records from the people that sued them.

absolutely terrible service the entire 12 month lease. they told us we could not pay in person it had to be online and they tried to charge us an 80 dollar late fee every month, we had to call them every time and they would say something along the lines of " okay we'll take it off thanks for letting us know. " the lawn care they supplied was terrible and they mowed our wifi cable four times before we could get the provider to bury it and then they stopped mowing half of our yard the last half of our lease. I would stay away.

STAY AWAY! They take advantage of their renters. The most unethical property management company I've ever dealt with. They require renters to pay for the maintenance and upkeep of the property with hidden gems in lease.1. They require you to end your lease on the 27th of the month with no prorated refund of rents paid. While also making you keep utilities on for 3-5 days after you're no longer occupancy the property. 2. Right off the bat half your $500 deposit is taken from you with clause in lease called property prep. This item says they charge you 150-300 for paint touch ups, filters, light bulbs, etc. These are property management duties they make the renters pay for. Oh and they don't charge by what was really needed but by the size of property. They took $240 from us and we left the house in better shape then we moved in. We took pride in leaving it in clean and rental ready shape.Please don't let this company take advantage of you!!

I would not suggest anyone moving to Stillwater to rent through this company. When moving in, I was asked by the apartment complex to move in a few weeks after my lease would have started to let the previous tenant stay longer. When I refused they proceeded to tell me they didn't have to let me move in that day, although once I said that would be a violation of my lease they allowed me to move in. While renting from this company, I didn't have many problems with them simply because they don't care enough to visit or take care of issues at the leased homes. The maintenance takes weeks if not months to come out and fix anything. When moving out, I made sure to clean my unit very well. I had to even pay to get the carpets clean, even though they were not damaged at all and I paid a pet deposit fee, which should have covered any damages had their been any. When looking at what I got back from my deposit, the company will only send you a transaction receipt from every time I was every charged for anything. This is obviously a tactic the company uses to confuse people, although at the end it shows how much you were charged for a "prep fee". When taking any money from a tenants deposit, the company legally should provide an itemized statement so I'm not sure how they can get away with that but they are most definitely charging for things that they probably shouldn't be. I had damage from the previous tenant, which they never repaired, and wanted to make sure I wasn't being charged for it but that never happened due to poor management. They will also refuse to provide you with one even if you ask. I was also charged for a cleaning fee. Im not sure why I was charged a cleaning fee when the pictures attached are what I moved in to, clearly showing that they don't actually clean them. When asked they said no matter if you need cleaning done or not they still have to pay someone to check your unit. Im not sure why I need to pay for that considering my unit needed no cleaning and if you do unit checks why are you charging for more people to come look at the same thing you just checked? In conclusion, this company waaaaay overprices their units, does not do any upkeep no matter how much you request it, and all around has TERRIBLE manage. The manager was the rudest woman I've ever dealt with. Save yourself time and money by not renting through this company.