Arrow Flowers & Gifts
"I got this arrangement for a friend who was getting a procedure and they received it at 9am before the procedure that day. I was surprised they came so early but they were beautiful and all the flowers were fresh and none of them were dying. It wasn't as full as the picture on the website but it was still a beautiful arrangement. Would definitely order from them again!"
Burnett's Flowers & Designs
"You try to support a small business, and you get burned....I understand flower shops are very busy around Valentine's Day, and instead of going with a Teleflora or 1800Flowers place I found this place which was near where my wife was working and placed an order on their website five days before hand for delivery two days before. You would think that would be enough time.Nope. I called them several times, and the calls kept going to their answering service (overseas based on the accents) and I'd leave yet another message requesting a delivery update.After calling back-to-back-to-back-to-back today, some nice lady answered and looked up my order. The status? "It wasn't processed." The reason? "We were very busy and we didn't get it processed"Now, I understand, you get busy. I understand you operate on thin margins (that's why I went straight to your business so you get the biggest cut possible). But, come on.... If H&R Block couldn't 'process my tax return' because tax season is busy, that would raise some flags. Why couldn't they reach out to customers in the days after Valentine's to ask if they still wanted to deliver the flowers? Maybe offer a discount or free upgrade?So, buyer beware. Maybe they are great if you go in locally, but I'd have reservations before trusting their online order fulfillment."
