Brookside By Day

This whole area reminds me of Meridian Drive in Oklahoma City. Wide Open Spaces by The Dixie Chicks. However it's also city life. Lots of people. But also very comfortable.The waters and waitresses wear very casual outfits. Shorts, lounge wear, croptops and tennis shoes make people feel right at home. But it's not just the attentiveness of the staff and the way they dress and act are what's so appealing. I love looking out the large windows. The music is perfectly chosen. The food isn't bad. It's honestly really good. I just don't understand why it's only rated 3 stars. Maybe I can figure that out by reading other reviews.

This place was my go-to for all things yummy and breakfast. The employees are great. BUT. I didn't realize they add the tip to your bill and the servers don't mentioned it. So be aware of this hidden nugget. Also, the food quality just isn't what it used to be. Here's to hoping for some updates and a return to the quality food.

Haven't been to BBD in years so we decided to change that. Unfortunately it want as good as I remembered. My dad ordered the basic two egg and sausage breakfast which was on the pricier side. They were out of hash browns, which is strange for a breakfast joint, so home fries were subbed. All ten small cubed home fries were delicious. But ten? I ordered the Basic Murrito with scrambled eggs, sausage, cheese, etc. again on the pricey side for a small burrito and again, approximately ten small cubed home fries. It was served with thimbles of guacamole, sour cream and watery salsa which didn't have much flavor in my opinion. The flavor just wasn't there at all in my burrito. Will definitely be a while before returning as there are far better options for breakfast in the area.

This use to be one of our favorite places. Over the years it seems that they have raised prices and dropped service and food quality. I always pay 20% but just for the server to take our order then leave the check and never check on us again is really bad. We even had to go inside to pay.This is now a low quality place for the price of Neighborhood Jam which is one of the best restaurants in Tulsa. It makes me sad to say this but take your business there! It won't be a disappointment like this place.

Did not appreciate automatic 20% tip added and then a place for another tip on receiptThis has got out of hand

Seems like there is reoccurring theme in these reviews. I'm going to add my experience today. Ordered my breakfast, finished up got the check BOOM 20% added in "advance" didn't notice until I went through the itemized receipt. I almost added my own tip, at that point the waiter would have got a nice double tip. It is posted in random places in the restaurant, and on the receipt when going to pay, but it doesn't matter...2 reasons.1. You're taking away my choice. 2. It's open door now to get "terrible" service. After approaching what I assume was the owner/manager, because he had authority to tell me to get out of the restaurant. Telling him to get the 20% AUTOMATIC gratuity off of my check, he said he would take care of my meal and to never come back to his lovely establishment, I then reassured him that he would NEVER have an issue with that going forward. He also made it clear to make sure I told my friends, which i am now doing in this review. I'll go a step further Mr. Owner guy, I'll be sure to tell "every" single person I come into contact with. Oh, to add: the guy was so butthurt over $6 he wouldn't let my wife finish her breakfast. Real HIGH character move. Honestly, 2 things. Either the guy is in desperation "times are tough", or as others have been saying - this nothing more than a tip scheme of sorts. In defense of the waiter, his service was good/mediocre, not stellar, and definitely not terrible. I was going to add my own decent tip to the bill, but as mentioned before this just opens the door to other servers to perform to any degree including terribly, or SUB-PAR as the food was today, and still gain a hefty reward for it. I'm not sure if this guy understands what word-of mouth, or reviewing can do to your image and business, but I think he is getting ready to find out. Sincerely, NEVER COMING BACK.

It's pretty good. Stick with traditional breakfast items and you can't really go wrong (I've only had breakfast here).My first time I had the Fred's Country Benedict. I wasn't a huge fan at all. The small OJ was extremely small. Maybe 4 - 6 oz. The second time I got the 2 egg breakfast and a waffle and it was good. The waffle was really good! I'd definitely order again! I got a large OJ and was much more pleased. If you go early enough or on a nice day you should definitely enjoy your meal on the patio. Very nice vibe.

Food was average not worth the money they add a tip also even with a party of two when asked about the added tip the waitress got real snotty I would have tipped them twice the amount they don't tell you that the tip is already added and they don't give you an itemized receipt unless you ask for it we will never go there again I think the restaurant should probably pay their waitresses better if that's their policy when asked about the tip they said oh it's been there since COVID and you can add more if you want COVID has been done for years

The chocolate milk was awesome Best cinnamon roll in Tulsa !! Good wait staff ! Spicy the waiter is the best ever !

I usually try to make it here twice a month on Sundays. I've been coming here for over 4 years and there is one waitress that I get and she's great. She knows my order, it always comes out right, I never go needing a refill on my drink, and she makes the experience absolutely amazing.I came in a couple weeks ago and received possibly the worst service I've ever had there. Food came out wrong, waitress didn't deliver the food and didn't come to check on the food for 10 minutes. I didn't ask for them to remake it, and they didn't offer, but I did paid for my food and even tipped the waitress about another $10. I also commented that I'd make sure my waitress was there the next time I decided to come back before I committed to eating there. Forgive me for wanting the food I ordered to be the way I ordered it, and have a decent experience. Heaven forbid, you know, customer service.I guess the manager behind the bar did not like the fact that I ordered my food one way it came out wrong and I didn't eat it and said that I'll just come back and make sure my waitress is here before I eat here again because today I had a very interesting experience which just blows my mind.When I entered I saw that my waitress is there so I say hi, then waited for a seat. After I set down I waited for her to come by with my drink, but she never did, instead another guy (who is also good at his job) comes up and says I'm your waiter now. I asked if my usually was just too busy and he said no I'm your waiter now you won't be getting her anymore. I said excuse me. He said I can explain it, but I'm going to be your waiter now. I told him nothing against him, but no, I'll just leave.So, because I had a horrible experience, paid for my food, and said I'll come back and make sure my waitress is here, you want to ruin my experience even more. How does that make sense from a customer service standpoint.This from an establishment that added a 20% gratuity to your order, regardless of your party size, during CoViD-19, and hasn't removed it.I know my review is not gonna do much, but I hope other people see it and start to question how we view our experience, especially when you keep upping the prices of food, you keep a 20% gratuity you added on during Covid, and we're clearly out of Covid now, and this is how you treat customers who come consistently to support your establishment.I don't know if the older, short gray hair gentleman is the owner of the restaurant or not, but if he is that says a lot about about why he didn't like the fact that I didn't like my food. If he's not, I would love to have a nice conversation with the owner, because this is not how you run a restaurant and provide customer service.Diner be warned.