Broken Arrow Family Drug North

Heather is our all time favorite pharmacist she's so helpful and we love that she knows us by name! Everyone here has always been pleasant to work with and finds us the best deals on our prescriptions. Highly recommend for the great Calvin and exceptional customer service.

This used to be the best pharmacy around. I would have given them 8 stars if I could up until about 3 months ago. I don't know what changed other than the pharmacist but ever since, all I get here is grief! They know 5 days in advance when my drug is to be filled only to tell me the day of that it's not here! What the hell?!? Then instead of an apology all I get is well you can hang out for a couple of hours and wait! Literally no apology whatsoever!!! This place sucks now and I freaking drive from Sand Springs to Broken Arrow as a loyal customer and this is how I am treated now! Never again I can promise you! Don't use this pharmacy if you value yourself as a customer, because they sure as hell don't!

This is the best drug store I have ever used. They are so friendly, yet so professional and efficient. They have helped in many ways that a chain store never would do. Shop local!

This place is great! They are always fast and friendly! They always look for ways to get your beds at the best price too! You won't find a better pharmacy!

I have used this pharmacy since 2013. I had become so frustrated with the large pharmacy chains and I wanted to do more to support the local businesses. I need a specific manufacturer of a particular medication and they are able to accommodate that, something the larger pharmacies refused to do. The pharmacists at BA Family know me by name, as they seem to with their other customers, and I have never had to remind them about my manufacturer requirements. This is so unlike the service, or lack thereof, I had received from the larger chains. BA Family actually cares about their clients and I wouldn't trust anyone else handling my medications. Although I moved out of Broken Arrow, I still make the drive to do business with them.

Would not recommend this place at all. My husband went in yesterday to see if they had pediatric crutches. They did not, which was not the issue. The issue was, he had a prescription in his hand. The employee very rudely looked at him and took her finger and aggressively pointed at the prescription and said they do not take prescription. That would not have been any issue but my husband did not even show or ask about the prescription. He only asked if they had pediatric crutches. We gladly took our business elsewhere and were treated a lot nicer at a different store.

If you want a pharmacy that takes all your pharmacy needs into consideration, calls you by name when you go in, and always greets you with a smile, Broken Arrow Family Drug is the place for you. Heather, the pharmacist, is happy to answer any questions you have about your medications. The staff is ready to help you anyway they can, including finding coupons for those expensive medications, if applicable. They truly treat you like part of the family. Go by and talk to them and see what they can do for you!

We have been using BA Family Drug for almost 9 years now and will never use another pharmacy! The staff at BA Family Drug North are one of a kind. They know you by name and will work hard to make sure you are a satisfied customer. They fill prescriptions in record time and always have the OTC medications we need! Keep up the great work BAFD North!

Fantastic personalize service. Kate, Pharmacist Tech, always lets me know approximate cost to me or insurance coverage so I don't get sticker shock. Heather, Pharmacist, answers my questions regarding my prescription, vaccines, interaction, etc. I can easily get a report of my drug purchase history anytime. They also seem to be in network for many insurance plans. Go to BA Drug for your medications, you won't be disappointed.

This pharmacy is great! The staff is friendly and knowledgeable. They treat you like a person instead of a "number" like the big chain store pharmacies. if you're looking for a pharmacy that will answer your questions and fill your prescription quickly, this is the place to go!