Benton's Service Center

Do NOT bring your car here. They are money hungry. My cars linkage was messed up. Which is what allows you to shift your car into PRND. I brought it in and they told me my transmission had gone out. When I had asked them if they looked at the linkage they said "the car won't go into gear the mechanics made his decision it's the transmission"..... this trans has less than 80,000 miles on it and there's no way it's gone out already. I tried speaking with the owner and he told me the computer told them it was the trans, when I asked if he could show me he refused. (He refused bc you can't even run a computer on this trans Ik bc of the previous work done.) he then charged me a 45$ diagnostic fee for a completely false diagnosis. NEVER go here.

Cost me $45 for a completely FICTITIOUS diagnostic labor charge! They insisted that the car needed new parts THAT HAD JUST BEEN REPLACED 24 HRS BEFORE!? This is NOT the first time they did this to someone, I found out after they took my money!! Thieves and liars. Never take your car there.

We started going here years ago when we moved to Guthrie. I have always thought they did a great job and they don't try to sell you things you don't need. We now live in okc but I still drive out there because I trust them. Took my car to the dealership for a recall. They told me I needed $1,800 in maintenance. I took it to Benton's and they said I needed $100 in maintenance and would need another $100 of work done in another 10,000 miles. Great people. They have kept my cars in great shape for 12 years now.

I lived in Guthrie for about a year, and had several car issues in that time. Benton's always got the problem fixed for a reasonable price. They are friendly and very fast. I've lived in multiple towns since then and have yet to settle on another mechanic as my go to at any of them.

Their newest service center is convenient & everyone is professional, friendly & courteous.They get you in & out as quickly as possible without any hassles. I like that they listen to any Concerns & will point out anything that needs attention. The brothers are a wonderful teamas are their mechanics!

I wish I could give ZERO stars. I chose Benton's due to their good reputation in the community of Guthrie, Oklahoma. However, I was not pleased with the service they provided. Overall I feel this repair shop lacked transparency in the cost and time frame to repair my vehicle. I brought in my vehicle to repair the steering column due to shaking when reaching speeds greater than 60mph. I was given a quote the repair would cost about $1,200.00 and take 3 days. On the third day when I expected to receive my vehicle I was told of difficulties with programming and a few extra days may be needed. Those few extra days became 3 weeks. I had to call their location often for updates. With each update I was ensured the car would be completed "soon". During the three weeks my car was being repaired I paid hundreds of dollars in Uber and car rental expenses. I was also sent a text message with a new quote for their repair work of $4,700.00 for replacement and repair of the steering column. During a discussion with others an employee about my grievances it was revealed they needed to call the dealership to figure out how to repair the vehicle. The employee told me "we are doing it cheaper than the dealership". Which was false because the cost of repair was more expensive than the dealership. I also had to pay for a rental vehicle. This discussion makes me question the integrity of Benton's service center. When I arrived to pickup up my vehicle it was FILTHY. I had to ask for the dirt to be cleaned. I am not judging the craftsmanship of the repair because I do not know about cars. I am extremely disappointed with the customer service I received. When expressing the inconvenience and disappointment I was told "one day you'll look back on this memory as something you've overcome". I am sharing my experience so you can consider the potential for an increased estimate after you've been given a quote. Also consider Benton's does not provide loaner vehicles so you will also have the extra expense of transportation if the time frame extends beyond what they have promised.

Great service but expensive. That might be because the owner is driving a $105,000 Porsche Cayenne S. Seems like a expensive car for a service shop owner. But hey, that's just me.

Called about having my 1976 Mercury serviced. They do work on classic cars and do a pretty good job with them too. All of the employees are super kind and answered all of my questions whenever I called. Benton's is definitely one of the best service centers in the area. Keep up the good work y'all!

My advise!? Take you car somewhere else... this place replaced my radiator and didn't even put bolts back to for the install of the new one... they used plastic zip ties... I've been screwed by this place twice now. Ill never go back and I let everyone I know not to go here... This place is crap

Blew a trailer tire in 105 degree heat. On their lunch break the guys mounted the tire before I could even finish paying and there was a line of cars. I bought a new tire before I left home and was the same price. Spot on and 2 thumbs up guys!