Arrow Eye Care

I had a great experience visiting Arrow Eye Care. The receptionist who scheduled my appt over the phone provided excellent customer service. She was honestly the nicest and most helpful employee at a doctor's office I have spoken to. The technician was very friendly and knowledgeable. Dr. Tran is an excellent optometrist and very knowledgeable and informative. She was able to identify an issue with the optical nerves being swollen behind my eyes, that the last optometrist I had previously seen had overlooked. I would highly recommend Dr. Tran's office to anyone!

I like the no nonsense service. No forced upsales. The doc is very professional. She's not there to talk about the weather. Staff is very friendly.

Dr. Tran is very knowledgeable and kind. She helped me find the perfect contacts. The staff is friendly and informative. I've found my new eye cate home.

I stumbled upon this place thanks to an online discount coupon and I'm so glad I did. I took my son in first who complained of continuous headaches while in school, so I took him in just to make sure his vision was okay. Sure enough, his prescription changed and Dr. Wilson treated him right away. They recommended a great pair of contacts that he does well in and made sure we stayed on top of the follow up visit. The front office staff are very patient and knowledgable as well. They tell you all expectations up front so there are no surprises. We had such a good experience with my sons visit, I went back for myself and had a much needed exam along with a good price on a years worth of contacts. Anyone looking for good, caring eye care, this is the place to go.

My family has been using Dr. Tran for many years, with no issues or complaints. My wife, myself and all of our kids. I have no complaints for the Dr. but now I have one with her office. I called on Monday to see about getting in for an exam and new contacts, and for the first time I have vision insurance! they looked my insurance up, and said for the appointment it would be a $10 copay for the exam, and $25 for materials up to a specific amount. When I went to check out, suddenly there was an additional contact fitting charge of $60. I asked why I wasn't told about that on the phone, and all I could get by way of an answer was "sometimes it doesn't show up" and "sorry" I asked again why they didn't tell me any of this ahead of time and they said "with insurance we sometimes don't know, they may cover it after the fact and if they do we will send you a refund by mail". I showed up expecting to pay $35, based on a phone call with them 2 days prior, during which they checked my insurance, and I know they did because they needed my social security number to look it up. Then ended up paying $95. The extra $60 for the fitting was never mentioned until they rang me up, and then I have to hope that the folks who could not tell me accurately what to expect to pay ahead of time will mail me a check if the insurance company pays them.....

If you are looking for an eye care place that treats you as a person and not a number, try Arrow Eye Care. It's not a big outfit so you are treated as a person, not just the next patient. Dr Tran and her staff were all very professional and courteous.

I've been seen by both Dr Tran and Dr Wilson. Both communicate well and are easy to understand. Sometimes I see an Asian name in the health fields and am hesitant, wondering if the person will be difficult to understand. This is no issue whatsoever with Dr Tran. While they offer additional screening and dilation at an extra cost, the drs don't do them if not needed. Also, unlike some places, they don't charge extra to print out your contact prescription. This allows you to order online. Arrow Vision will match the online price if they can, though.

My son and husband had eye exams here yesterday and it was a very pleasant experience. The staff was very friendly, welcoming and patient. Dr Tran is highly knowledgeable and so kind. They also DO NOT try to nickel and dime you on every little teeny thing to try to make a buck. Prices were very reasonable and worth paying for the lovely atmosphere they provide while caring for your eye health. DEFINITELY recommend!!

I would not recommend going here. I went in wearing Biofinity. Dr. Tran wanted me to try dailies. The blue box was terrible for dry eyes. The brown box was okay but the price was too high for me to afford. They wanted me to pay $750 for a year supply which is outrageous. My last pair of Biofinity, one contact tore so I wanted to renew my contacts online through Contacts Direct to save myself a 45 minute trip to Tulsa. They denied my prescription for Biofinity. I called them the next morning, the girl said the doctor was out and she can't approve it because I need to get the dailies. WOW! It is not fair that I have to purchase the contacts that they want me to have that are too expensive for me when I have a family at home to feed and bills that have priority. The Biofinity are $150 for a year supply compared to the $750 they want to steal from my children's mouths. When I had my appointment the doctor and the other ladies there were very snooty and made me feel uncomfortable like I was a peasant for them to be around. Then speaking on the phone with the girl that told me they denied my prescription, she was very snippy and rude. Definitely not the way to run a good business by trying to price gouge the working American class. Take your business elsewhere!