Woodbridge Interiors

Beautiful showroom. Great selection. Wonderful salesperson. Unfortunately, that's where it ends...The measure of a business goes beyond the sale. Too bad no one told this to the owner of Woodbridge Interiors. Absolutely no customer service beyond our purchase. No regard for us as customers, beyond the final payment. We paid a lot (for us) for custom furniture for our home. When the items were delivered with loose legs , we were given a lesson in furniture 101- that "furniture is made flexible..."and meant to be corrected. We were ignored, offered repairs- after being told (from another employee of this company) that that repairs would still result is loose legs, yelled at and talk over by the owner - after being ignored for over a month. I'm sure this review will make no difference in how this person conducts business. Wish we'd read the reviews on BBB before ever stepping into this store. Live and learn...

We ordered a custom couch over 4 months ago, probably closer to 5 months. We were told we would have it in October/November. We have had to chase around our salesperson (ironically named Chase), for status. He has been zero help, even after promising to get back to us by certain dates, virtually none of which he did. He even suggested a "loaner couch"( haven't heard back on that for over a month).Needless to say, we still have no couch, nor a delivery date, not to mention the loaner....:/ Do yourself a favor and shop a different store and save yourself the brain damage.

We were pleased with the level of service provided by Irene Stabin recently while we worked through the selection of a leather recliner. Irene was pleasant and well versed on the lines of recliners that we looked at. Since we just ordered the recliner it is not due to arrive for 10-12 weeks and if the balance of the experience is 5 star, we will report back. If not I will report that back as well!

This company stands behind the many different brands they retail. Great designers on staff, Lisa and I were helped by Chase who was very thorough, had good recommendations and really helped bring out the style my wife was wanting to do in our new home. Have had our furniture for about two years now and I decided to write this review because after two years I called with a problem and Chase made sure to get us taken care of no hassle, great communication. Woodbridge is the best in town for quality furniture!