So then they still got the wrong redeeming order as well
Wrong order
Front on store
Got 2 wrong orders
Address
This was the #1 Three ground beef tacos but this is what they gave me three shells with lettuces
two tacos on a red tray
Not what I call real Mexican food. Sad sad so sad
On the northeast corner of River & La Cholla.
outside
So sad $6.50 for this what a joke. And bad customer service also Never again.
Metal shaving.
interior
steak, food
Cold food
Cold tortillas
Three rolled tacos
uncooked fries, probably still half frozen...
I could have made a better burrito.
This was the carne asada tacos #3 a breakfast steak
This is so sad $6.50 for this, this place is a joke I had a bad experience here before but decided to give it another try. NEVER AGAIN!!
Viva burrito false advertising
Part of the dining room area and the counter to order food.
Parker M.
Nov 7, 2023
Girl working the drive through acts like she's scared to open the window and even more afraid of speaking to people...maybe you should put her in the back somewhere. Also, worst carne asada burrito ever. No pico, just a bunch of tomatoes..and a little carne asada..Lame.
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Timothy F.
Jun 27, 2021
Do not eat at this location.They use old and spoiled food.Chances are good that the food has mold or not safe to eat. Please someone from the health department do something before it's its just more that an illness. Zero safe serve awareness.
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Elia B.
Mar 28, 2019
The food here is ok but the service is mediocre Plus I don't appreciate false advertising the outside window had the 5 tacos combo with a Mexican Coca cola and when you place your order they give you soda from the machine ... itSucks because it was the coca cola that make go in
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Taylor P.
Jan 19, 2025
This is the 3rd time I have gone to get a burrito in the morning after they are "open " and they say they open at a different time each time unreliable doesn't match websites open times won't return.
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Brian M.
Dec 21, 2024
I've never spent 15 dollars for nachos that have literally no cheese. Will never return.
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M K.
Apr 7, 2024
My fiancé and I have gone to this location a few times. Every time, while the burritos seem to be okay, the customer service is atrocious. From refusing to take an order 30 min to closing to making us repeat our orders several times and still getting it wrong. The final straw was our most recent trip where we asked for a couple water cups and were handed these laughable tiny plastic cups (6-8 oz) filled to the brim with water but absent of lids - any turn at any speed would have launched that water out. Anyways, I am not sure about the general population but given the size of Viva's burritos, I would appreciate a normal sized glass of water to match. When we asked the girl at the window if the cup size was normal, she proceeded to say that it was her boss' policy and if we wanted to talk to him, she would have him come over. We asked her if we could speak with him but when she left the window to report to her manager all I heard from inside was, "Give them larger cups so they'll leave," with the manager never showing his face.Both of us have decided to avoid this Viva location and frequent the Los Betos on First - better food quality, service, and interactions from the owner over there.
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Sydney A.
Feb 27, 2024
No one answered us or came to the window so we couldn't even order. Sign said it was open. We would have ordered inside but had our dog. Saw others attempt to order and leave as well .
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Sarah P.
Oct 9, 2023
The burritos were so delicious and flavorful! Highly satisfied with everything there. Loved it!
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Tasha M.
Apr 18, 2021
If I could give negative stars I would! Absolutely HORRIBLEViva burrito on La cholla and River, apparently cleans the grill for the last 3/4 months EVERY TIME we want burritos. We have literally come here at different times on different days and tried to order food, but every time the grill is down for cleaning and they can only serve fried food! Yet, as you can see in the video below NO ONE is cleaning ANYTHING. Yelp won't let me post the video either. But it's on Facebook! My last meal before my new diet was supposed to be a delicious burrito... now I get nothing because Alexis and Michelle don't want to do shit! The one photographed is Alexis. Oh and apparently there's no manager on duty at night, they only work in the morning. In no place in the history of ever has there NOT been a manager on duty at any establishment that is open! Alexis, the employee claiming she doesn't have her managers name, corporates number, doesn't know anything and Michelle who's not picture is the one "cleaning the grill" that no one is standing at or near for 1 minute in my video. We waited for a total of 8 minutes to get a managers number, while they sat in the office...
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Lysa P.
May 30, 2023
Always end up with egg shells in burrito. Has happened more than once. Everything else is normally good
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