Vista Eye Care

Loved the eye doctor and staff. I think it's the best eye exam I've ever experienced. The eyeglass purchase side... not so much. When did a pair of glasses become so expensive? My last prescription was filled at Costco and that's where my next one will be. Two pair of progressive glasses (one was sunglasses) with total out of pocket less than $200. Vista wanted $489 out of pocket for one pair. WTH? Plus my Costco frames were Jill Stewart and are still as good as new so I only bought replacement lenses for my main pair.

$980 for glasses that I can't use.I went to Vista eye care because it was the nearest to us that used our insurance. In December of 2022 I went for the initial eye exam, received my first first set of progressives that tinted and blue light protection, all the bells and whistles for $980. I took them home and tried to adjust to them for a couple of weeks, but they made me nauseous wearing them for very long, and distance was blurry.I took them back and they sent them back and had the progressive lens removed. I get them back and they no longer tint, and they are basically the same minus the progressive lens. then they give me another eye test and up my prescription. Ok cool just as long as they work.I go and pick up my new set and they have an after image effect to them. They send then back and change the material. At this point its getting very old as its about a month+ in between each time they "fix" them.This brings me to Friday July 14th 2023 I pick them up and they are worse than before its like a Instagram filter where the middle is kinda clear and the edge all the way around is blurry. I tell the guy that and he tells me try and wear them till Monday(today July 17 2023) and "I'll give you a call at 8am and see how you are doing and go from there because I don't like to just be done with my customers I want to make sure their happy" its 10am, no call and the glasses still don't work.I will not be returning to this Vista Eye Care. Nationwide Vision in front of Walmarts on Nogales highway in Sahuarita got me my glasses in one try. and I didn't have to wast time and wait 7 months for nothing.

I went to an appointment today because I have been wanting to have the option for a while to wear contacts. My contacts came in and so I went today for the "lesson" on how to put them in and take them out. I remember (years ago) it seemed a lot easier! Alexis was awesome!!! She was very patient with me and gave me good pointers to lead me to success! Thank you Alexis and keep up the amazing work!!!!!! I appreciate you!!!

One of my best eye doctor visits of all-time, Vista Eye Care in Green Valley, AZ, deserves the high ratings it receives. The staff and Dr. Riley Williamson were nothing but welcoming; I really enjoyed talking with Dr. Williamson who was extremely friendly, knowledgeable, insightful and had a lot of great advice. All of the staff were extremely friendly and efficient, and the location itself is beautiful, really nicely maintained and has easy parking. I would definitely recommend a visit to Vista Eye Care.

Thanks again to Kathryn. Great service, friendly and professional. Highly recommend her!

I would avoid this place like the plague. The first thing the woman who showed me in said "will you be buying glasses today". My exam was perfunctory at best. I now have to go to another provider because I don't believe the scrip is correct. I refused to pay a portion of the bill which was beyond absurd. When they billed me, THEY PUT MY WIFE'S NAME on the bill. She has no connection with this provider. A transparent ploy to get me to pay so as to not compromise my wife's credit.

Staff is amazing. Very knowledgeable and extremely helpful. Plus they have a huge selection of frames to choose from

Vista Eye Care is very good. The appointments are organized, on-time, and the staff is efficient. I liked my doctor, the exams were thorough and I decided to go ahead with their surgeon for cataract surgery. I'm pleased and the surgery went well. They also have a large selection of glasses and staff to assist with the selection. I did not buy my glasses there, I prefer Warby Parker in Tucson, but for all other services related to my eyes, I was very happy with Vista.

WORST. CUSTOMER. SERVICE. EVER.It took three times as long - and a LOT of frustration - to get my new pair of glasses because mistakes kept being made.1. My order could not be completed because 'someone forgot to charge the iPad'. Could I come back tomorrow?2. The next day I waited for 30 minutes -- because NO appointments at Vista! -- Just sit and wait. (Who thought this was a good idea??) Could you come back tomorrow, I was asked.3. The next day I was told the person I needed 'Isn't in today'. I was given a person who couldn't figure out how to use the iPad to put in the prescription. She asked for help. That person couldn't do it either. I don't even remember who figured it out but someone did.4. after nearly a month, when I hadn't heard, I called to see if my glasses were ready. SOMEONE FORGOT TO ORDER THEM. I was told they would put a RUSH on them and they'd be ready the following Wed or Thurs.5. No one called so on Friday I called and No, they were not done. But they'd have the lenscrafter do them and they'd be ready in 30-40 minutes.6. I came to pick them up and they were THE WRONG FRAMES.7. If I hadn't paid for half of them up front I would've walked out the door.I WILL NEVER GO BACK. EVER.

Professional, friendly, and on time. The best eye care center we've ever had! Good job elevating Green Valley and the surrounding area with your team!