US Post Office

I had mailed a cashier's check via priority mail for my move out of state and it did not arrive and is still lost. I have not been able to contact this facility directly and had to report my mail lost, unfortunately. I think there needs to be greater attention to detail to avoid this from happening again.

Not the sharpest tools in the shed:My wife and I went on vacation and went on USPS' website to have them hold our mail until we got back. There's also an option (we selected) stating we would also pick up our mail on the date that we selected. So, we drove to pick up our mail today as soon as we made it back from vacation and guess what, our mail was delivered to our house... We wouldn't worry so much about it, but Tucson's Finest (definitely sarcasm) likes to steal mail which is why we elected to have USPS hold our mail and for us to pick it up.The clerk at the post office didn't seem to care that directions hadn't been followed or if our mail had been stolen or not. Awesome, right? I've enclosed a picture for your viewing pleasure that shows our request to pick up our mail. Good job to the USPS mail carrier. Great to know that you can read/follow direction... FAIL...

Fast, in and out quick. There was virtually no waiting. Attendant was polite. Facility was clean

I needed to pick up a package I was unable to have fit in the gang box at my apartment. The staff is always so friendly. Every visit, there is a person just to move things along, if you are only picking up a package, or something like picking up vacation mail. They have a wide variety of postage. For summer last year I saw the dragon stamps and picked up a sheet for my parents and one for my sister. My sister was unable to get those at any of her locations as they had sold out. It has been my experience in the past, stamps on the wall are nearly always sold out, so why bother looking at the display. They always have what I need and the line moves along smoothly. I usually just pick up things and on occasion have shipped packages. So far I have nothing but good feelings.

Hard for me to knock a post office, because I love our postal system, but unfortunately I have to do so, since as of this writing, I have mostly had bad experiences here. First, let me say that the customer service is excellent. Everybody here is as friendly and accommodating as possible. Props to Annie, who is really easy to work with and has a lot of great suggestions. The line at this office also moves quickly, thanks to the fact that the people who work here are bona fide pros. Unfortunately, this office is very difficult to follow, and the way the parking lot is structured is unintuitive. I am also an expert at evaluating the accessibility of buildings and parking lots, and I found that there were several ADA accessibility violations in the building and parking lot, which is terrible considering that it is a federal building. I would avoid going here if you have a physical disability and need to go to the post office. In addition to that, they do not do a good job keeping a diverse number of mailing envelopes here. The first time I came here 3 weeks ago, they were out of most of the mailers. On my most recent visit, there were none whatsoever to be had, and I ended up having to go down the street to FedEx to obtain what I needed. I also mailed the item from FedEx as well. That said, I would avoid going to this place, unless I needed to go, and it was my only option.

Horrible service! Rude don't deliver in a timely manner don't care don't want to be bothered

Twice in the past month, I have ordered packages and have not received them. The first time, my package was put in a parcel locker, but the key was put in the wrong mailbox. Then, when I talked to the mail carrier they said they didn't have an extra key to open said parcel lockers, and would have to search every mailbox to find it. they said they would do that the following day (they did not.) The second time, my package was smaller and could fit in my mailbox, however they somehow managed to put my package in the wrong mailbox again.

I am a well known man in tucson. I was treated very terribly by the staff here. very unprofessional place of work. older employees just stand in front text and making calls all while I'm standing in a 10+ line of people waiting to be assisted. very very unprofessional and shameless. lost my business. -polder out

Over the years of living in the neighborhood, I've noticed that the letter carriers are very careless with peoples mail. Earlier this year I was expecting a parcel from eBay and I tracked it carefully and found that it was at my local post office. I went to pick it up and the attendant said that it was not there. I went back home and checked again, and sure enough it was delivered to the Rosemont USPS office, after three weeks, they finally found it. It had been lost somewhere in the back to somebody put it in a wrong bin. No apology no explanation no accountability now I missing my new license plates from ADOT. Again I tracked the envelope and it says that it is at the Rosemont office again. I went there and spoke with the supervisor and she went in the back and supposedly called the letter carrier again it is missing with no explanation. She asked me for my phone number, just in case it shows up, no apology, no explanation, no accountability. How is it that these people can handle your personal and private information without accountability and with such carelessness. I have found my mail in the street. Also, my neighbors have brought me mail that was delivered wrongly to their address for me, I realize you don't have to have a college degree to be a letter carrier but, there should be some care used when handling peoples private correspondence no accountability at all ever. And much to my dismay there is nothing that can be done with these people. Amazing that they have employees that do not care at all what happens to your mail parcels and personal information. And this time of mail, theft and identity theft I find that frightening. No accountability no apology again no explanation ridiculous to say the least.

Trevon Nelson was amazing! (Hopefully I spelled his name right) He helped me find my lost package and was great at tracking it down and getting all the information to find it. Friendly staff :-)