US Post Office

I made an appointment online for my passport. The process was extremely fast. I found that if you make an appointment, they get you in and out, but if you show up without one, it takes much longer. Don't go without an appointment to get a passport with a photo after 4 PM. They won't be able to get you done since the processor is usually gone for thr day.

Do not come here for a passport if it's your first time applying. The staff here have a condensing air to the way they interact with you and if you have no idea what you're doing, good luck. Instructions for the entire application process are very unclear and nonexistent, especially here. In addition, I had to fill out my paperwork twice (error on the website with printing) and I received snarky comments about how I processed my information while here. Very, very poor communication among staff. Only giving two stars because the music they played was good. Nothing more.

the people tend to be really rude here. except for a tall white guy who from the few times Ive gone was very nice. The rudest and most condescending would be the woman of latin descent. theres times where they straight up dont want to help you if you have general mail. never experienced such rude service at a USPS. Itd be best if they hired more nice people. However, during generaly delivery hours, the workers working in general delivery have always been really nice. Its just the front desk/main office USPS workers who are awful

I've had no issues or concerns with this location. I've used this post office for mailing products for small business as well as wedding invites and holiday cards. My mail has always reached the destination and no issues with returns. I've used other sites to prepay for my labels just to make it easier. All of my packages have never been returned or charged additional costs to the receiver or myself. This location can get busy but there are many options for quick drop off which include outside for mailing letters and inside for small boxes in a blue pull down bin. If you want to deal with human interaction you can wait in line and the people have always been helpful and fast. If you didn't prepay and print a label at home you can do so on their kiosk just inside the building.

I just called the main number to get an appointment and got a recording, "That mailbox is full. Try your call again later.".

Worst post office in the US! No way to contact them by phone. 2 years ago, I tried to ship a valuable package internationally from this location. They did everything wrong, The desk jockey was a hipster with ear loops as big as dinner plates, and he "rewrote" my label making it totally incorrect and undeliverable. I had to get his supervisor to redo the label. The package was lost for a month, and no one here would help me track it. I finally found a number for the regional customer service manager. She was very nice and differential, but she did not solve the problem at all, and it took over 2 months to reach its destination, despite paying USPS a HUGE fee to ship it! Last week, I got a delivery failure sticker in my mail box claiming they tried to deliver a certified letter. They hadn't. Today, when I got online to track it, they claimed they made another attempt to deliver it today. They did not! These jerks can get away with anything without repercussions. Shut them down!

Please pay attention to where tf you're placing your mail. Seriously irritated. It's not hard putting mail into the corresponding numbers. If numbers don't match, not the right place.

Run. Don't get your passport here. The lady who worked at the passport area was mean, hostile, and insolent.

Welcome to the post office where you make appointments, stand in line and they don't take you! waste of time

This review is solely for the passport appointment.Do not book the first 30 to 60 minutes of the day. Went in 15 minutes before my schedule at 9:15am since I had a couple of questions to ask about the form. Guess what, they were still not open. They opened at 9:15am and there was a line mixed of both customer for passport appointments and regular USPS needs. By the time I got to the front, I was told off and advised my appointment was given to someone else - a walk-in customer without appointment was prioritized because he was in front of the line.Come to find out, there's supposed to be a sign in sheet: one for walks ins and a separate one for appointments. There's absolutely no signs anywhere to indicate that. In fact, the sign in sheets were not placed until 9:30am.I was made to write my name on the sign in sheet for walk-ins. I was advised in a very blunt and crass manner that there's no guarantee I will be seen even if I waited. I'm lucky my boss/work was understanding of the situation and I was able to wait until 12pm to get this over with. Yes, I was there for 3 hours.If you have the opportunity to get your passport somewhere else, I highly urge you to do so. Otherwise, good luck to everyone who has no other option but go here.