Easier waiting for disabled people
Delivery across the country in 48 hours w/ insurance & tracking for $6.10 on a 2 pound package.
James T.
Dec 21, 2024
Some Christmas cards got returned to me because I put return address on the back and the machine read that as the address to send it to. Came into the post office and they were able to help me resend the cards at no additional cost. So appreciated the superb customer service at a very busy time of year.
Read MoreMarshall G.
Nov 12, 2024
Easy in post office. Lots of parking. 3 registers going , so service was very fast. A little difficult on the exit due to the fast traffic right there. But , no real problem.
Read MoreJoy S.
Dec 5, 2024
This busy post office is tucked back in a ways and is kind of hard to see, but I've had good service everytime I go. Usually there's not a huge wait, unless it's around Christmas package mailing time. They seem efficient and polite every time I've interacted with them.
Read MoreD E Y.
Aug 24, 2024
All of the counter people at the Fort Lowell PO have been efficient, helpful, and always courteous when I have a transaction there, and I have quite a few due to my eBay business. For more than 8 years they have been great to work with and I've never completed a transaction without getting a genuine smile.
Read MoreMelissa C.
Dec 3, 2023
This post office is a little tricky to find, and they're often busy since they serve a large area. I arrived to find a pretty long line at 2p on a Saturday, but it's the holidays. To their credit, there were 4 people working the counter. Each customer received an apology for the wait, and the service was friendly. Prices are good too compared to UPS and FedEx.
Read MoreJon A.
Oct 28, 2023
A package gets sent to me but it's too big for a parcel locker at my apt so I get a redeliver slip. I schedule the redelivery for 2 days later, but it never shows. Now I can't schedule another redelivery because my tracking shows it's still trying to redeliver in a date that's already past. Can't get anyone at the post office to answer the phone so I go down there to be told I owe over $50 in postage because the person used the wrong shipping method but there's no information or how much listed anywhere, and the box that I owe postage isn't checked and no amount was written on the redeliver notice. No wonder you guys are obsolete. Absolute garbage customer service and it's like they just make up rules as they go along and the only option is pay up or they send your shipment back to the seller. Like why did you try to deliver it in the first place if I owed money? Why wasn't the amount I owed listed on the redelivery ticket or the box checked for that matter. Why doesn't anyone in your building answer the phone? 37 thumbs down (in a row)
Read MoreJohn K.
May 4, 2022
Busy us post office on grant road , east of wilmot ( east of Costco , prep & pastry ) south side .Entrance tricky to see but usually following other cars going there too.Parking in front with return cul de sac like turnaround on east side . Lines seem to move quickly with usually 3 efficient ,friendly , helpful postal clerks .They are concerned about performance and always remind you that there is a survey on the receipt.Glad we still have the Usps hope they survive.
Read MoreMelanie L.
Jul 15, 2022
Steven was really helpful. With his knowledgeable information we were able to cut the price we had to spend to ship a gift to our grandmother in half. We really appreciated him, it was a clean facility, we were serviced in less than a minute after walking inside, no line. Would come out of my way to this post office versus one close by anytime.
Read MoreRosalinda E.
Dec 9, 2023
I've been coming to this Post Office for decades and have only been greeted with respect and kindness. The staff always trying to help us customers. Remember that some ppl woke up on the wrong side of the bed, so don't truly believe in the negative ratings. I've seen staff change throughout the years but always professional.Totally give them 5 STARS Appreciate them.
Read MoreLinnea B.
Oct 21, 2023
From reading the multiple negative reviews emanating about the rude crude staff at the Grant Road facility I am so very thankful that my frequent transactions have been without incident. I actually have found the staff to be very professional, knowledgeable, extremely kind, gracious and considering the ingrates some may have to deal with, a beautiful sense of humor. I tend to doubt my positive interactions are rare occurrences but rather exemplifies a routine day at the Grant Road facility. Or am I really the luckiest consumeralive!!!!!
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