Taken from website
Marjan M.
Mar 13, 2024
Dr Hardy is/was nice to me. Her nurse practitioner was horrid. He did a number of passive aggressive things to me that I first thought were mistakes. Did not get walker until 5 hours before surgery. Did not send script in for anti biotic for teeth cleaning after surgery. He said how was he to know I was to my teeth cleaned. I had to gag down 4 anti biotic horse pills while laying back in dentist chair. When I asked him for different pain pills he ordered 8(eight) pills one every six hours for 7 days. He said he'd send this script to Costco but after 8 hours found out he sent it to Walgreens. The reason he these things was because I cursed. He said I used profanity. When my knee was killing me I spoke colorfully about the pain. Never directed at anyone!!!! He also said I should have called the office about only getting 8 pills which I did not do because I was embarrassed to be in pain.
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Tammy K.
Oct 26, 2022
I am no longer a patient. The following review is why i changed medical providers........Attention new patients: when they say you will not be able to see any other doctor than the one you are originally assigned to, they mean NO matter what. This policy is fine, but they don't even cover each other for vacations or other absences! I understand not allowing patients to just see other doctors as a matter of convenience but i am having trouble walking!! My pain is terrible..... I was instructed to go to the ER, which we all know is NOT the answer because I am not dying. That is what an ER is for. Broken, bleeding or dying. An Orthopedic office is for non emergency issues, like this. Here's what happened......I've been on the cancellation list for a few weeks. I call on occasion to find out if there's been one, just in case. I always ask if it's okay to call back. The staff is super pleasant. But when they told me this morning that my doc is out of town for the next week+, I asked for an exception because I am in genuine and growing pain. I cannot sleep. Which means I'm fatigued. I have multiple sclerosis and that's a life changer for me. I was even OK with continuing to call next week hoping to get a cancellation but knowing that I have no choice but to live like this for the next week+ because of a "rule" is really upsetting. So yes I believe the policy means more to these people than patient care. I'll be changing my orthopedist which is a bummer because I really like Dr Gonsalvez. His first injections worked well. Thing is, my issue came back with a vengeance and in his absence he has no back up. I think I'd rather go to an office where the doctors work together as a team.
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Suzi N.
Sep 1, 2022
I ,Just had my right hip replaced by Dr. Miller at the Surgical Center at the end of June. Eight years ago, I had my left hip replaced by Dr. Benjamin who I thought was awesome. Dr. Miller and the team at the Surgical Center made the entire experience so comfortable and easy. I believe Dr. Miller walks on water, he is so compassionate and kind. He truly makes you feel comfortable and cared for as well as the entire staff. A great team of professionals I couldn't be happier with my results.
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Jeri F.
Jul 29, 2020
Dr. Michael Miller did my total knee replacement and did an excellent job! I can do stairs! I felt better immediately (The surgery pain was easier to deal with than prior knee pain). I've already scheduled my other knee! Physical therapy is a must, or faithful exercising.
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Michele N.
Aug 24, 2019
Dr Mike Miller is the best Orthopedic surgeon I've ever been to, and unfortunately, I've been to a few. He did a left knee revision from a botched surgery from another Ortho. Also replaced my Right Knee. This man not only deeply cares for the well being of his patients, but he's also a phenomenal surgeon. I recently had a fall and had a problem with a possible ruptured ligament. He was nothing short of wonderful. It's not easy to find the very best in Tucson, but he's it!
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Mike R.
Jun 9, 2016
I visited their old Campbell office when my son suffered a football injury. The doctor (Benjamin?) hardly seemed interested in patient care. He appeared to be busy attempting to impress a group of medical students that were there (I think they were students). The kindest adjectives I can use to describe him are; condescending, pretentious, pompous and supercilious!I made the mistake of asking how long recovery would take. He never answered the question. He only made a rude remark about me trying to live vicariously through my son. I was absolutely dumbfounded. I've never been insulted like that before by someone I was paying for a service. It was a valid question and the answer was important to my son as well as me. I have had injuries that required orthopedic surgery myself and do remember wanting to know about the recovery then too. To be fair, I do admit to thoroughly enjoying my son's activities in school and this happened quite some time ago. Maybe the Dr has become kinder and considerate of others since then but you know what they say about spots on a leopard.
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Esperanza S.
Apr 17, 2018
Dr. Miller was great!! He was kind, patient, and spoke to me as if I was a capable and intelligent person. His partner, Dr. Nesbit, on the other hand, was cold, cruel, and treated me like I was an imbicil that didn't understand my own condition (birth defects). I was excited to see him because he had done shoulder surgery on my husband and treated him really well. After Dr. Nesbit's appalling behavior my husband nor I will ever return to his office. We will also tell our friends and family to stay far away from him and his clinic.
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Elizabeth C.
Feb 8, 2019
Dr. Valencia has a great bedside manner! He treated my daughter for her broken humerus, and helped her feel comfortable and cared for throughout our visits with him. He helped her understand her physical therapy exercises and encouraged her to continue parts of her normal routine to help heal her arm. He was wonderful and if we have any other broken body parts, he is the one we will bring her back to.
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Letha S.
May 31, 2018
Do not go to these people. If something goes wrong, they leave you in pain, don't return phone calls, etc. I'm now facing knee surgery due to a shot being administered incorrectly. Wish I had never gone there.
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Dave E.
Jan 22, 2022
Dr Smith was wonderful. I had a problem related to anesthesia and he stepped in to ensure it got resolved. His staff was also excellent.
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