Bernadette M.
Feb 5, 2023
I have been going to United Medical Health Group for many years, and I have to say that most of the workers have been very good to me. However, I have to say that the most recent clerk/worker that I have come across is absolutely sent by God! His name is Rey G. Everytime I walk into the office he greets me by my name! He is always wonderfully helpful and willing to help me in any way he can. He's very pleasant and so respectful. Even when I've had sad experiences (painful blood draws), he is always positive and comforting. I had recently been so disappointed with a really painful and bad blood draw and prescription request that I was thinking of changing my medical group, (which I really did not want to do because my medical provider (Nancy Reilly Williams is the best provider I've ever had), but due to the wonderful help and assistance of Rey G, I will never leave this medical practice, as long as both Rey and Nancy are still in the group. I love that they both care so much, they truly express concern for my well being!! Today, to receive such wonderful care is almost impossible. But not impossible with United Medical Health Group in Vail, Arizona! Thank you so much for Nancy and Rey G.
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Drew K.
Sep 8, 2019
This is a great little clinic they will see you even if you can't pay. I scheduled my husband the the nurse practitioner spent nearly 40 mins the first visit and 25 the second visit. They started him on meds that he needed. They also got him the same day I called. Great job!
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Mana M.
Aug 29, 2019
Dr Ramsower is great pediatrician and we adore her (we also had her when she was at Davis Monthan and followed her to this clinic) but her staff are complete garbage. We needed his physical faxed to our sons school and took all proper steps (release form) and 2 weeks went by and the school still never received it. I called and these lazy ass girls told me to call their filing company....are you freaking kidding me?!?!?! Yeah because we have to do their job. Now we are 2 days dFrom my son starting school and still no records. After calling the records company they take up to 24 hours to locate records. Sorry dr Ramsower but wish you would light a fire under your staff. They can be nice but to not do their job only hurts your practice.
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Destiny J.
Oct 13, 2020
Dr. Ramsower.... She seemed thoughtful and laid back at first, but things changed. If your children go to this doctor, please be careful as to what you and your children say. She WILL call DCS on you for missed appointments that you weren't even aware of due to the inferior office staff. She referred us out to specialists for every little issue, but the specialists never seem to get the referrals from this office. I'm not sure why, but this doctor seems to get a power high from making parents look like they're not doing their job.
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Marilyn H.
Oct 16, 2013
The physician's assistant took an hour to examine and talk with my husband, writing new prescriptions for his chronic health conditions. This is a very efficient office and everyone here takes pride in providing their best care for the patients. They don't handle vision problems and won't refer established patients to an eye specialist without an appointment @ UCHC first, which is the only reason I didn't rate them 5 stars.
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Suzanne C.
May 24, 2022
This office will find any way to bill you extra at every turn. I had a yearly preventative appointment with one of their PA's and because we discussed the medication I am on they not only billed for the preventive appt. They also billed for an office/outpatient visit. So my insurance was billed twice for the same appointment. No wonder insurance is so expensive! Now I have to pay a co-pay when I should not have to as I don't have a co-pay for a preventative visit. What a scam!
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Riley B.
Oct 28, 2020
Dr.Ramsower is by far the best doctor I have ever had! I've seen her since I was about 10 at Davis Monthan and am now 19 still seeing her at this clinic. She is a doctor that will listen to how YOU feel and YOUR concerns. She was the only doctor who listened to my concerns and found my thyroid disease when other doctors ignored it. She has always done everything in my best interest and is one of the only doctors I have been comfortable around and can trust. She is amazing at her job and I highly recommend all parents to take their children to her.
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Nancy B.
Sep 21, 2018
This office is the most efficient clinic I have ever gone to. Nancy Riley-Williams is the best. She is extremely caring and listens to everything you say. She acts according to your complaints and does not miss anything. Her staff is very sympathetic and efficient. I would recommend this clinic to anyone. Thank you Nancy and staff for a wonderful job. I feel like I am in good hands with you.
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Ant B.
Aug 23, 2016
Wish I could give a review of service, but can't get anybody on the line to make an appointment!!! I've been trying to make an appointment for my wife and daughter for more than a week now. I've left messages and had to dial a different department to get a human and still do NOT have an appointment. Will be choosing another health center. Thanks for nothing UCHC.
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