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Sandra R.
May 29, 2021
Pretty good workWe needed a small leaded glass replaced They did a wonderful jobWe appreciate them so much Really did not know what we would have done since the Jim' s glass and mirror in Sierra Vista was closed due to along illness
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Annie Y.
Mar 7, 2016
AWFUL! Called about a week ago and they said it would be ready Friday and they would give me a call when it was done. Sunday rolls around still no call. I called today, they lost my ticket. She said that she would have it done by 3 today and that they were open till 6. So it is 4:30 and my husband and I go to get it. They are closed. Guess I will get my glass else where!
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Gabriel W.
Jul 10, 2011
When we moved into our brand new house, I thought it would be a good idea to let my English Mastiff take a look around her brand new stomping grounds. All was well until I had to leave and called for her to go outside. As Mastiffs do, she came romping around the corner at full speed and slammed head first into our sliding glass door, shattering it into a thousand pieces. Thankfully, she only suffered a small cut on her forehead.Naturally, I needed to get the glass replaced--called up Tucson glass and mirror looking into the possibility of having it replaced with plexiglass. They DO offer the service, but I decided to go with tempered glass when I heard the price difference and was reminded by their salesman that plexiglass scratches very easily.The guy came out in a matter of 45 minutes to take measurements. Left to go get the necessary piece, then came back and completed the repair in about another 45 minutes.For those handy people out there, this company offered to sell me just the glass for a fraction of the cost. Now that I know how its done, I may take them up on it should I ever need their services again. Glass for a sliding glass door isnt exactly cheap, but I wasnt upset with the price either. The above-and-beyond service is what makes this place really worth your time and money.
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Gina H.
Nov 29, 2017
If you want to deal with an honest and fair company, then you should check out this company. I am a designer, and have a lot of options out there but the owner of this company actually cares about good service and I appreciate that.
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Norma C.
Jul 4, 2022
Excellent service we had a 8foot high shower enclosure with 45 degree miter cuts at the mating panels of the enclosure. Great communication and installation, this is a good company local and family owned business. I would highly recommend....
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Vick T.
Sep 21, 2022
If there was a zero rating, that is what I would give this business. From losing our measurements and order, it put our project back 3 months. No callbacks. No extension numbers given. And when they came back to start over (after I had to drive all the way to S. Campbell) , the bid was the highest of their competitors by two thousand dollars. Lots of excuses. Consumers, go somewhere else.
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Bryonne L.
May 20, 2022
Had custom shower glass installed- Nick was super helpful and the turnaround was quick. Price was reasonable too! The install guys were very nice and professional. The glass looks gorgeous! There was a slight leak under the glass and they came out ASAP to fix it. Used them again for cabinet glass and they had my project ready the next day. Highly recommend!
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Candid Customer ..
Aug 23, 2021
Had an appointment with Mike at 8:30 on a Monday. Waited over 45 for him to show. Called the company twice. They couldn't get a hold of him and had no explanation. Took time out of my day (missed a conference call to have him no show). Beyond frustrated.
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Karen C.
Feb 6, 2020
These were the only people (we called seven glass companies) that reliably called back and got the job done for a reasonable price. Compare that with "The Glass Doctor" who never showed up after we arranged a time for them to come by and give us an estimate. We waited for three hours and they were a no-show. Zach at Tucson Glass and Mirror was excellent. Called when he said he would, came to the house when he said he would, and got the job done without fuss. I notice that some of the reviews are not very good and this might depend on who you get from Tucson Glass and Mirror. All I know is that Zach was great.
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Diane G.
Feb 22, 2021
Extremely quick service on two custom mirrors. We didn't need anything fancy, just oddly specific sizes, and picked them up and installed them ourselves. It wasn't a complicated order, but they were very accommodating when we decided to add another mirror to our order. Thank you!
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