Transit Cycles

Very helpful. Very friendlyLooked the closest bike shop and Yelp sent us here. BIG help

One of Tucson's best local bike shops with a nice collection of mountain, gravel, and touring bikes. They carry some of the familiar brands like Surly and Salsa but also cater to harder to find bikes like Esker. Saw a lot of unique handle bar and frame bags, water bottles, and hats along the wall that you can't pick up at a store like REI. Jenna and her staff are super friendly and ready to answer all your questions and offer helpful advice for your repair or purchase. It also doesn't hurt that they are located in the MSA annex, so you'll be near good coffee, drinks, and food when you stop by.

I'm in Tucson for a work trip that required renting many bicycles. Jenna and Sebastian were so dang welcoming, friendly, knowledgeable, and helpful. They gave us tips on the best places to ride. They also checked over all our rental bikes to make sure they were good to go. You can tell how much everyone just loves cycling and their shop in there. I was eyeing up a gravel bike in their shop. I'd been wanting one for a bit. The price and color were right, and they were able to gently nudge me over the edge. Support a rad Tucson bike shop and head to Transit Cycles.

Was on a biking vacation in Tucson, and found this shop near to my AirBNB. They SAVED my vacation!! Had a bad wheel issue, and they got me sorted out. So appreciative. Go there, get what you need, and some stuff you don't!

First time we visited Transit last week to buy some accessories, it was a five-star experience. So we went back a week later looking to purchasing either a regular bike or an e-bike. The dude was pretty friendly, helpful and explained the various options. Had we only interacted with him, it would have been great and even 5-star. But then the woman sales clerk kind of went off on Boomers in general and how they have "ruined" things by their alleged inconsiderate e-bike usage (or something). And even though we are part of the despised Boomer demographic, we tried to joke around about it to ease the tension. But all that did was make her even more cranky. I mean, it was no big deal. She wasn't outright rude exactly and she made some good points. And we weren't offended either. We've grown accustomed to ageist attitudes and stereotypes from a certain type of "Justice-y, self-righteous-y" millennial. She has a right to her opinion, I guess. (whatever). But her demeanor kind of left us unenthusiastic about dealing with them in the future. So, If you're a bike enthusiast millennial or younger, you will probably enjoy this place. But, I prefer to shop in more easy-going, good-humored and more senior citizen friendly places

Amazing customer service. Jenna and Sebastian did an incredible job answering all my questions and getting my bike fixed up. Great service and extremely reasonable prices. Can't imagine going anywhere else for my gravel bike.

Our brand new, no pedal miles on the blix e-bikes would not power up. Transit Cycles was listed as an "authorized service provider"....and Jenna provide above and beyond service. We are traveling and were a bit hesitant to drop bikes off. Jenna did a quick look and asked us to leave the bikes. That was Saturday afternoon. Today, Sunday, Jenna emailed us about 1, that the bikes were ready to roll!!!!amazing. Jenna diagnosed a problem with the main cable harness was too tight and would disconnect the battery/power cable. She took the time to explain the issue and showed us how to fix if the problem again. Essentially, Transit Cycle/Jenna was a vacation saver!!! I can't say enough about her professionalism, personality, and customer service. If we lived in Tucson, Transit Cycle would be our go to bike shop!!!!!!!!.

Took my bike to Transit after a minor scuffle with a car. They charged me $50 for a "crash estimate", plus quoted me $200 of other fixes. They did not disclose this fee in advance, so once I received the estimate it was too late. I had already been hit by a car--having to also deal with this was more annoying than the accident itself. I took my bike to another local shop and got it fixed for $10; repair estimate: $0. Thanks, Transit, for supporting the local biking community and taking advantage of us when we're down.

Thanks to the crew at Transit Cycles for great customer service and tech work on my Revel. Thanks for the quick response for a tune up before the El Tour de Tucson.

The nicest, knowledgeable, and helpful people. great service for anything you need! I walked in knowing I know nothing about bikes and they were only helpful and supportive. Some other bike shops can make you feel intimidated but not the awesome Jenna and Sebastian!