TMC Emergency Room

Although there were many people waiting, I was seen by the triage rather quicker than i anticipated, after that maybe within 30mins called back for an Xray & then the real wait began, after a ling period I was move over to another section of the ER, at least from there the wait for a room wasn't too to long.Both nurses & Dr were great long story short positive for influenza A got some meds I would return in the future if ever sick

Professional care has been my experience here . Hit and miss with how busy ? Big complex Craycroft & grant nw.Go west to first traffic light turn north , go through first stop sign can't miss emergency entrance .Parking to left , smaller lot and free parking garage west of that lot .

I guess it's time to raise the bar. Rural Metro Fire Ambulance (subscription fire and ambulance)Was called , 911 , after midnight for me. I was having a seizure in my sleep. After the paramedics came and I came to TMC the next level of xlnt care began. Tests, Scans, watchful nurses. Now I have Been given a special med and they will keep me for observation for 24 hours. The two meals so far were very good. That so many doctors and nurses check on me is very reassuring. Home tomorrow. Hope to not return.

My husband was treated here earlier this week. It was a scary moment and we are so grateful for the wonderful care and treatment he received. He was immediately given a room and very responsive treatment. The doctor, nurses and staff were knowledgeable and caring. We appreciate that TMC has such an outstanding emergency room.

My primary care physician is located here and when I called her to tell her about my dizziness and swelling in my leg they suggested that Immediately go to the emergency room to get checked out. Even though the emergency room was very busy I only had to wait roughly 15 minutes to be seen and was overwhelmed by the care and kindness I received. I really wanted to send my appreciation to the ER nurse Garret who showed me a tremendous amount kindness and care and stayed with me all day and answered all of my questions about what exactly was going on you are a blessing to your profession!

I was shocked at how dirty this ER is. I noticed a large group of nurses standing together socializing and not working. They were just hanging out while the ER waiting room was flooded with patients. Once I got into the ER i noticed the same thing. Nurses hanging out while people behind curtains were screaming for help and crying. The hallway was filled with hospital beds and patients. It was an odd site to see. It felt apocalyptic. Once in the ER room I was disgusted by the room. The filth. I didn't even want to sit down in the chair. Everything was so gross. I have to say the nurse in the ER was very sweet. We were moved to an ER observation room after 5 hours and a MRI. In observation I have to say the room was much nicer and clean. I wasn't scared to sit down. However... the nurses in this area were worse than awful. They were rude, walked away in the middle of me speaking to them, and kept changing what they were saying. For example: we were clear to be discharged, then we had to go for an MRI, even though we just had one. Then we had to wait for the doctor to be discharged, then the doctor left for the day, then they couldn't get a hold of the doctor, then we couldn't be discharged because the hospital didn't allow it, then the nurse wouldn't come when we paged her. I was with my mom, the patient, and they did feed her all day. She just wanted water because she was getting sick from not eating all day. But the nurse wouldn't answer our page. I got up and went to nurse desk and the nurse was back their hiding and annoyed I went to her desk. Asked if my mom could have food because it was now 6pm. She said no because she was being discharged. An hour later we still weren't discharged and the nurses wouldn't bring my mom water. Finally the doctor came and gave us results from MRI, he was very nice, told us everything looked good, to follow up with her doctor and we could go. The nurse came in and we asked for our discharge papers and the nurse got mad and said my mom was not being discharged and would be kept overnight. I told her the doctor said we could go, she walked away. The nurse threatened us that if we left against the recommendation of the hospital she'd make sure insurance didn't pay the bill. But the doctor said we could be discharged and the nurse simply didn't care. She made us fill out paperwork saying we were leaving against hospital recommendation. But we got up and left. And my mom is fine. Seeing her doctor on Monday.

I've came here before and it was good care. I will admit that. But I came in tonight 19 weeks pregnant with cramping and back pain and I've been here for five hours already. I've confirmed the tests are back and just waiting on the doctor and I'm a little upset to say the least. Every room around me has been checked on 5 times over and I haven't heard a peep in almost 2 hours. Is this due to having state Medicare? Or is this single doctor just busy? Is this single doctor just not on top of his game. So many scenarios and it's hard to be completely negative but seriously concerns me when it comes to the care of my unborn child.

We read some negative reviews and wanted to add our thoughts as our experience was the complete opposite. After going to an urgent care facitlity, we were told we needed to go to an emergency room. TMC was recommended, and we had a positive experience. Every employee we encountered at TMC, from the security guard to the nurse and doctor, was caring, competent, and efficient. My husband was in a lot of pain, and we waited less than 5 minutes in the waiting room before he was taken back to the ER and seen by a tech and then a doctor within 15 minutes. Due to needing a CT scan, EKG, etc., we were there for almost 4 hours, but they were very thorough, and we had the opportunity to see many interactions between patients and staff. The employees were busy but always compassionate towards each patient. One woman was quite upset and burst into tears when an x-ray tech came in to x-ray her back. Of course, we don't know why she began crying but the tech was great. Took the time to talk to her and even gave her a long hug before going about the job of taking the x-ray. If there was a negative, it was probably that TMC is an older facility, some of the furniture is worn, and, like many emergency rooms, the area is divided by curtains into patient spaces which can result in a lack of privacy. My husband thankfully did not need to be admitted but was sent home with detailed discharge instructions. We felt confident he had received quality care and an accurate diagnosis, and we were happy we chose to go to TMC's emergency room.

I went to the TMC ED for intestinal pain. I have Crohn's disease. I waited in the nearly empty lobby for 4 hours. They finally brought me back to a space and we're going to place an IV. I told them they would need the ultrasound to find a vein but they insisted they could do it without. 2 horrible sticks and the nurse gave up and got the ultrasound. After that they said I'd need a CT scan. Then the began administering medication via IV. They told me what they were pushing for the first 2 medications and while they were pushing the third, they informed me it was fentanyl. Geez. I knocked out and woke 2 hours later. I needed the bathroom... really bad. No one would respond to my call button. There was a nurse right outside the curtain that was on her phone obviously on a personal call. Another nurse told me I'd have to hold it until someone was free to come help me. I ended up walking myself to the bathroom where I pulled my IV and then left the hospital. This isn't the first time they have provided terrible service, just the most recent.

Two hours BLEEDING AND PREGNANT NO ONE IS HELP!!! I will be taking legal action for negligence especially if I lose my baby they want you to be dead!!!!!