The Super Inn

The staff here is so knowledgeable and caring, it makes you feel at home. Gated and offers 24/7 security guard to keep the environment safe and clean. Pool, vending machines, and microwave available in/near the lobby and ample parking. There are no bugs and no deposit. The rates are super low and they accept any form of payment except check.

Where do I even start??? Friday, April 19th around 8pm, after a long drive from Scottsdale decided to check in to Super Inn because from the looks of it on Expedia, the rooms seemed decent and inexpensive. The lady at check-i'm seemed very nice and in hindsight, the best part of the experience. Before we even got to the room, was accosted by the security guard on duty "What room are you in?" Didn't think that was very relevant to ask but it's whatever. Walk up to the room on the second floor and before the room was even entered, noticed slits cut into the curtains. Walked in and...can't even describe the filth. No lampshades, FILTHY floor, cigarette burns on the "comforter," stains on the pillows and sheets. And the walls, I couldn't even describe what was on them. Like they haven't been washed and cleaned since Obama's first term(Miss him!). I saw crushed up drug tablets on the floor, stomped out bugs. TV didn't work at all and neither did the wifi about 98 percent of the time. Now on to the bathroom...No toiletries whatsoever EXCEPT for a half roll of toilet paper. Bathroom floor was also FILTHY but I suppose that is due to the floor being flooded everytime someone takes a shower. Toilet had flushing issues and wasn't properly connected to the floor. Went downstairs right away and wanted to move and they said we could not. So we had to suck it up for a night. Finally got a wifi signal and was able to watch SOMETHING because luckily I had my PS5 and was able to use my streaming services. After about an hour, no wi-fi signal again so I had to use my phone as a hotspot for another THREE hours just to watch TV. I didn't want to use a chunk of my hotspot data so shut it off and tried to go to sleep. DID NOT sleep because of a few reasons. One, didn't feel safe one bit, not wanting to get bit by bed bugs and people were hella noisy.Next morning went downstairs to get a refund because of the DEPLORABLE conditions and we all know what they said. Asked if we wanted to move and we figured there was no point. But decided to NOT stay here another night. The little hit we took was worth it. Now on to security. I felt they tended to harass people by race and tended to always ask the Black people their room numbers all the time. Person I was with was NEVER asked. Also one security person in particular, guy with facial tattoos and wears the mask. Extremely paranoid, hyper vigilant and like the rest of the security staff, acted more like prison guards than "hotel" security. Very off putting, and again, seemed they harassed people by race.I have zero clue why the health department of Tuscon has not shut this place down. Worst hotel I have EVER had the displeasure of staying in.I have only written ONE negative review in my life, but Super Inn...you guys take the cake as the absolute worst run business I have ever witnessed.

If I could I would absolutely do no stars!!! This place is the worst. Traveling to Tucson for work and staying at this hotel because it was affordable and local. Why not. Well first of ALL, we got to the room and no fridge. Not a big deal. Well i get to the bed and blankets and pillows cases are dirty! (Gross!) we are in a middle of a pandemic and they aren't doing basic cleaning!?? Seriously! I get to the bathroom and NO TOWELS! I called the office at this point! And they said they dont provide towels because of "covid" yet they dont properly clean for a new guest! I tried just leaving this place and well obviously they said no refunds plus there is a 135 fee for canceling! Just save your money! Dont even think of staying here. You would do better staying in your car! This place is a total waste.

Lets see, NO towels unless you leave a deposit. NO TP in the room (GASP!)Saw several cockroaches, No blanket just a thin bed spread with cigarette burns in it. No phone. TV remote did not work. Some dog peed in front of my door at least i hope it was a dog. And...the room was bare bones, no desk, no table or chairs, just a bed, a little end table and TV on a small dresser. The only place to sit was on the bed or the floor..They did have a laundry room, but only one washer and one dryer worked , and they did not look so good.

BEDBUGS! Awakened at 1:30 in the morning, scratching. Found 5 bedbugs within minutes of searching through the sheets and pillows. Went to the office to tell them I had to leave and wanted a refund. They would not give me a refund nor put me in touch with a manager. I left my number, the manager did not have the courtesy to call, nor did I ever get a refund even though I did not stay the night. The receptionist told me I should've told them about the bedbug problem when I arrived???? WTF!

This was my 2nd time staying here. It was great both time. The night time receptionist Araceli was great and security was also great. One of them would check to make sure I was ok. I think his name is. Arturo. Even the other guests were nice. I was there for 3 months and never had a problem. My only complaint was at the end of my stay they wanted to charge me a pet fee, 10.00 for each car and 10.00 because I had a mini fridge and microwave. Other than that I was happy. I would definitely recommend this motel.

It was my third night there. I'd just waited an hour and 10 minutes for a bus; I just wanted to get to my room. The security guard asked foar a receiqqqqqpt. While I wasn't happy, I did get a receipt.a I did shove it at him, Ido admit that but he didn't grab it. So I walked into motel section and he said if you do that again, I'll kick you out. I didn't do anything bad. Whats the deal? If this us how they treat customers, I dont recommend the place. They won't give people towels, but they threaten them? I advise people to pay a few dollars more and stay somewhere else.

This place is horrible. There's no complimentary towels. The TV was not working. The toilet would not flush. The wifi went in and out 90 times in my stay and I'm likely not overstating that. Made me think that they were just sitting there looking at my phone waiting to turn it off and on and be dicks. Really wouldn't surprise me. A slew of other issues. You have to carry your receipt around 24/7 in case security wants to check it. Seriously do not stay here. The cheap rate isn't worth the cheap shit here.

they will scam you out your money don't trust this location!!! bugs infected and the prices says 49.99 but the prices is are at one moment 65 the next day 95$ for a full not a king size bed !! I wouldn't highly recommend this place

Only left one star because I can't leave zero. They're proudly displaying signs on their property advertising rates they refuse to honor. Absolute trash business