The Pacific & Malibu

The worst place and management. We were told that we can't look at actual unit until move in day. They showed us their model unit that's was nice and updated. This is false advertising and manipulation of young college students. The hallway smells like mold and the unit was dirty, uncleaned and smell of cigarette smoke. For about $1800 for onroom plus's water and electricity, the girls could have rented a 3bed/2B house. If I could give a O rating. I would. DO NOT RENT.

UOFA PARENTS, DO NOT RENT FROM HERE. The worst customer service you could imagine. No follow-through and no follow-up on any items of concern.When you call the number on their website (520) 612-0597, it just rings and then goes to a generic message with no voicemail and hangs up.When you google a number and find (520) 314-5258 - the same results happen.When you send a message through the Resident Portal, it goes unanswered. They changed the name from Sol y Luna, because of such a bad reputation and this new name is no better. The management should be fired.

The amenities are amazing! I toured both properties and the vibe at both were immaculate. I especially loved the gyms at both. Each one had everything I would need for any workout. I love how close the property is to the Main Gate area and campus. It would be easy getting to and from classes.

The recent upgrades have really elevated the community. This is one of the lowest price points in the Main Gate Square area which is close to campus.

DO NOT RENT AN APARTMENT FROM THESE SLEEZY CROOKS!!!!!!!!!They will not respond to callsThey sneak in charges every month.When you move out - they wills end an email months later under a different name stating that you owe money and then send it to collections.COMPLETE SCAMMERS!!!!!!!Soly Y Luna aka The Pacific and Malibu aka csliving

Scam place, they will keep sending you move-out bills with different excuse without any evidence.

Atrocious service. I signed a lease for my daughter to move on Oct 1st. She still does not have the key. We've been calling for a month, no manager is ever available and they never return the call. I'm about to sue them

Be aware that these guys are scammers. They changed.their name from the previous complex (Sol Y Luna) to try and be sneaky as.they work to put a new spin on their public relations problems. But these crooks are just as bad.They have all kinds of scam fees and other ridiculous policies, anything, they can do to charge extra while not providing a safe, enjoyable environment. Luxury pricing, but far from luxury loving or customer service. The manager is a rude woman who takes laziness to anither level. They are always coming up new, mkre and more rediculous unannounced fees, and not servicing the unit's.issuws or tenant needs properly.Stay away from this place, and let's.work to drive these losers out of town.

Buyer beware, I do not like to complain but I do not want other parents or kids to go through this. If you want to over pay for the wrong apartment ..this is for you .If you want your packages and mail not delivered ( 7 total .. magically appeared month later from the office) , so have to ship to another add , so my son gets his items " this is the place for you"Party all night long 1-4 AM loud music and drunk kids in the hall banging on the walls and fighting on a Tuesday ..multiple kids yelling to turn music down and building doing NOTHING over and over again any day of the week .. "this is the place for you "If you like to overpay for a building that is ALWAYS "under construction " this includes elevators that do not stop on certain floors .. so you have to go up a floor and use stairs to get to your floor ..good luck in a fire " then this is the place for you! If your kids does not always need "WI FI " on zoom classes.. THIS IS FOR YOU !I can not move my kid out fast enough.. NO one who works in the building has the ability to look up from the cell phone or computer to talk to you or has the ability to just say " HI" . Just kids running the joint ,, or young adults hooked to screens. " Just got to the portal" when trying to ask a simple question . I do not mind paying for good service , and quality .. I actually work hard for this.. .But this is just horrible , a total embarrassment of running a building . The focus is on the visual ..fancy chairs , fancy lighting and some kind of coffee machine ( an istagram backdrop) . The building /pool/gym and quality of management is below a one star . this is not my first kid in college , and have dealt with multiple buildings/ apartment and nothing has been this bad. If your son or daughter actually likes school and is trying hard, and actually needs to work/study in a quiet apartment please do not sign the lease ....run, run fast.

Stay away at all costs! Pacific and Malibu follows in the footsteps of Sol y Luna. I lived at Sol y Luna (now Pacific and Malibu) 2022 - 2023 and I'm still being hurt by the worst living experience of my life. I have a receipt in hand of paying everything in full. I paid 12 months of rent + wrongful fees for no door lucks, a destroyed room, no amenities I paid for, my own hotel, etc... and this is what they say about me (see picture). How can Pacific and Malibu speak poorly of me when I was never under their management? How can they say I caused room damage when it was damaged already there they wouldn't allow me to dispute? How can they say I didn't make a payment when I have the receipt in hand on time for every single one. I still feel used and cheated by this place and it's still causing me substantial harm years later. The home my girlfriend and I were so exited to move into is now gone for Pacific and Malibu's blatant lie.I have otherwise perfect referrals, never missed a payment, good income, credit, and a stellar application. This was the sole reason I am denied. It's a blatant lie about me from a company who's management wasn't there until after my lease ended. I emailed the management at Pacific and Malibu with no response.I strongly don't recommend living at this property. It's been the worst experience of my life even two years later now. It's just so wrong. I couldn't be more passionate about this being the worst experience I've ever had with housing. I wish I lived in a dorm my senior year instead of being violated more from the building that used me.