The Cottages at Tucson

Generally speaking, the retreat is a very nice complex with beautiful homes. You can definitely tell that the appliances and construction work was cheap and quick, as many things are crooked and out of place.Move in day was a complete disaster. I moved into a disgusting apartment and had to spend about 9 hours deep cleaning it. Also, they had cleaned all the carpets in the apartment except for my room, which had cat pee and feces everywhere. It also took them 3 days just to get me my keys!However, now that move in day has passed, I think that the staff and management is a little more reliable. Also, the amenities are really nice so that's a huge plus! Overall I really like living here; its just a tad bit expensive at times for the service you're getting.

This place is a disaster, no Retreat, don't let your kids move in here.They do a wonderful job marketing it, try driving by at night. Go to the gas station next door. You won't go back.My daughter had a friend commit suicide while the building refused to allow the police in the building or send their own security.I've had kids in college for the last 6 years, this place is the worst that we have run into.

STOP!!! It looks nice but not well-managed and they will try and charge you for everything. My daughter moved in fall 2019 and we arrived to find her apartment an awful mess. We both worked in her room and bathroom for hours and finally, in frustration, I called a housecleaner to clean the kitchen and living room. The apartment clearly had not been cleaned since the last tenant moved out. We just completed the move-out and received a huge bill for the cleaning of her bedroom and bathroom!!There are plenty of quality places to live in Tucson, this is NOT one of them.

DO NOT LIVE HERE YOU WILL REGRET IT!This place will screw you even after you are gone. Most of the reviews are fake because management asked us to write high reviews so our favorite manager wouldn't be fired. They kept saying I owe them more and more money once I left but I paid all of my bills. I have received about 3 new bills from the retreat since I left. Update: They just sent me another bill! This is absolutely ridiculous.There was even a shooting here that they did not tell anyone about! I was there and heard the gun shots. No renters were notified and it was basically covered up. Worst place to live! 1/10

I moved in to an apartment that had no bedroom furniture that I had payed for, the stove coverings were not there, we had no fire extinguishers, the dryer pipe was disconnected, there was a whole in my bathtub as if someone had dropped something very heavy creating a hole, and a missing towel rack. Throughout my time living here I had an extremely difficult time dealing with management and front desk who often misplaces packages. Security is often taking smoke breaks instead of doing their job during the few night hours they are contracted to be there. My neighbor and friend died because of how long security took to come because there was no one contracted to be there. Then no manager could be reached to give permission to knock down door until Tucson police could have probable reason to knock down the door an hour and a half later. They also took over my electricity bill without telling me to charge me extra fees and had no one available to contact to fix this. They take advantage of their college student tenants. Before signing I would suggest looking other places if possible.All they ever say is to contact their community director who avoids emails and will not get anything done!

Not a great place to live. It's in the middle of the ghetto and is very unsafe. I would recommend a complex or home with a better rating and reputation.

I've been here less than a week and this place has already been horrible to deal with.I showed up for move-in on a Saturday to no furniture in my room after speaking to 2 different people the week before to make sure this wouldn't happen. I had to ask twice to have the furniture moved in after I arrived. On top of that it looked like the room hadn't been cleaned whatsoever since the prior tenant moved out. Belongings from the prior tenant were left in the room as well. The carpet in my room is dirty and stained and the furniture I'm paying $35/month for definitely has some wear and tear. My ceiling fan is missing a light bulb and one is blown out. The only solution I was given was to wait til Monday for a cleaner to come or clean myself and get reimbursed for the cleaning supplies I use. If it had been a bit dirty I wouldn't have minded but this just blatantly looks like it hasn't been touched since the last person moved out. There's still minor holes in the wall also. The cleaner showed up at the end of the day Monday and left with the room still visibly dirty so I've just finished cleaning it myself. Not to mention they messed up and put in my lease that my room would be furnished without including the furniture rental fee. When I called (the first time) to confirm that the furniture would be there, I was told I never "opted-in" to have it furnished. In an attempt to ensure the room would be ready to move-in, I agreed to sign a new form that was never sent. I checked in again a few days later and was told I needed to sign a new form agreeing to pay $35/month for the furniture or else they wouldn't be giving it to me. Wanting to put this behind me, I agreed only for it to not be ready when I got there anyways.I'm currently waiting for a manager to reach out to me after I let the front desk know my room was still dirty after cleaners left on Monday. I've heard nothing. This place was real quick to take my money but has been real slow fixing their mistakes/negligence.

The Cottages is a great place to live. The manager in particular is very hands on. My car broke down today and within five minutes he was at my apartment jump starting my car. I would highly recommend this place to anyone!

I wish there was something less than one star because the only people leaving good reviews are parents. The cottages of tucson SUCK & they will screw you in more ways than one even after you're gone! They'll stick you with AWFUL crazy roommates & then when you ask to move -- they'll completely fuck you. This place blows. it's disgusting, unsanitary & the people here suck!!!! Not welcoming at ALL!!! DO NOT MOVE HERE!Oh & even after you're gone they'll continue sending you bills because all they care about is your money

Came down to move my daughter in and she was given a key to a filthy place that was occupied. they did not tell my daughter or the other tenant of the other person-which is their policy. My daughter listed an allergy to cats and this person had a cat. the manager was "at Red Lobster" but would come to handle the situation as there were no other options for space. There's were SIX families waiting for the manager. Over THREE hours later we were shown to a different, extremely dirty apartment, that we have been cleaning for three days. It is furnished and has free cable but no TV as is shown in all the pictures. You can not get questions answered except that they are ready for you to sign your lease and pay them....