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Sylvan Learning serving Tuscon and Marana 9110 N Silverbell Rd #170 Follow us on Instagram @sylvanLearningTucson
Marissa M.
Jun 1, 2021
I'm open to changing my review if I ever receive a call back or an email. My husband and I have attempted to reach out via phone 4 times ( 1 time speaking to someone, Melissa I believe) and 3 times via email over the past month. I believe the intake call went well, I was pleased with thorough information that was provided to me and the sincerity of the representative I spoke to. I was so excited to get the follow up text and have my daughter signed up for the assessment. However the follow-up link ( via text) never came and when I reached out and left voicemails and emailed no one responded. My husband then tried and didn't receive a response. The intake call was about 20 minutes long , I know this is going to sound silly but my daughter was going through a rough patch as a parent I'm sharing information about my child to someone who I thought could help her and seemed interested, capable and qualified to do so, so when I never heard back it felt in a sense my family, was for lack of better term "ghosted" by the rep. If they are full and not accepting any more clients, I can understand but a simple response to us via email would suffice. My advice is to have a response turnaround time( 72 hours at least) whether good or bad news, that will allow potential customers to not waste their time trying to give you their business. I hope this helps someone who may have been "ghosted"; You matter, your child matters and there are other businesses that will give you the courtesy of responding!
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Erica R.
Nov 2, 2018
I took my son to Sylvan Learning Center because he was struggling in math. They provided an assessment and organized a learning plan for my son to learn what he had missed. My son looks forward to his math sessions with the great tutors that are provided. He's more confident with his abilities and doesn't struggle as much in class. My kindergartner was recently placed in a reading program at school, but that makes her miss a recess or music block. Luckily, sylvan is working with her on comprehension, phonics and sight words to get her on track with reading. The staff make it a fun environment for the kids to learn in and really focus on improving the areas that are in need of help. I would definitely recommend taking your kids here if they are in need of some extra help in school!
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Gayle W.
Dec 7, 2018
At Sylvan, we have not met a tutor that we don't like. They are all kind, encouraging, and positive in nature. They genuinely care about the success of our children. We send both of our children to Sylvan for extra help with reading and writing. I think the most important thing we are learning is what key component they each are either struggling with or missing. Since those have been identified, we now have something specific to focus on. We see that they are both feeling more confident in their work. The owner is fantastic and will work to find the best tutor for your children.
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Naomi J.
Nov 13, 2018
Sylvan learning center partnered with me in my son's education when I came in and explained his situation. He was in kindergarten and was looking to be retained due to his learning difficulties. He had specific needs in his learning and Sylvan was not only sympathetic to my frustration in trying to support my son's educational needs but they had ideas and a plan put in place to get him to succeed in his academics. In only six months, my son has improved tremendously and is no longer behind in his academics. He loves school now and loves tutoring. He has a great working relationship with his tutors and looks forward to his sessions. I can not recommend this tutoring center enough. Don't let your children's educational success stress you out any longer. Sylvan is the place to help in everyone's individual needs and will allow your relationship with your child to not suffer any longer!
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