Sunshine Swim School

No response to email and phone - this is very bad.. center closed - please give money back...very unprofessional..

This happened over Memorial Weekend. Swim school took a deposit for a private party. We attempted to reach them for over a week to confirm. Never heard anything from them and had to try and find last minute arrangements for her graduation party but were unsuccessful. I added a video in their photo gallery of the empty facility at the time the party was supposed to start. We better get our deposit back. What happened to you guys? Ryin grew up swimming here. What happened? Super disappointing and messed up. Really bad business practices.

My son enjoyed it the swim lessons very much. He used to be afraid to go under water and now he does it freely. Really the only negative is there is no room for all the parents to sit and enjoy- and the areas there are to sit, are hot. It would be perfect with covering over the sitting areas that aren't just by the door. You can tell when the instructors get frustrated, but I don't hold them to that. Every one has bad days.

I took my kids here in June, let me just give the advice don't pay for services ahead of time. I paid for their classes ahead of time. I let them know that the kids wouldn't attend in July that way I could get a refund for the time I didn't end up using. I called a couple of times and never heard back from them after being told that the manager would call me. The swim time is limited and the kids get short sessions. You're better off waiting for the county swim program that does 2 full weeks, way cheaper sometimes free then taking them here. I gave 2 stars because 2 out of the 3 instructors were nice other than that I wouldn't of even had rated them.

Great swim school! They are also local. They showed lots of patience and interest. I really liked that they keep their groups small.

I just posted this inquiry on their FB page and it was taken down. Not a great way to handle the situation."When will we get refunded for this session? We have attended one class. So far 3 classes have been cancelled and the email this morning gave no indication of classes resuming in the next couple of weeks (there are 2 classes left in this session). There are no responses to emails, website messages or the option to leave a voicemail. A response is appreciated. I'm sure other parents would like the same."

I'm not sure if this place is actually open anymore? We paid for a 6-week class series and we are halfway through it, but have yet to have an actual class. Have tried emailing (no response), calling (no one picks up; voicemail is full), messaging through their website (no response), and going in person (always closed, even during the time of the classes we signed up for/paid for). Wish we could get our money back or at least some dips in the pool!

They stole our money. We enrolled for classes, my son took one class, then afterwards they called us and said no swim class for the rest of the week. They said they would just tack on a week at the end since they were cancelling. That was fine. Then, they emailed the next week saying that they weren't able to get permit clearance for the pool. Weird, but fine. Then the next week, nothing. Just no classes and we didn't have any info. The next week they sent an email saying that the building sold and they were trying to work it out. After that, no answers to phone calls or emails. They literally turned off the phone line, you can't leave a message. They don't respond to emails. We just want our money back. We don't make a lot and set aside this budget for our kid to learn how to swim. I don't know how there isn't a lawsuit yet. I also have three friends who were taken advantage of by this place and between the 5 kids, that's 1000$ that they just stole from us and we have no way of getting back. I can't believe this happened. Edit to say that I contacted the news, and would encourage others who have been scammed to do so also! They still have people enrolling and paying online, and are still stealing from people.

Unfortunately, I am an ex-employee of the owner of Sunshine Swim School. I previously worked in his Boba shop located at Arizona State University. After being open for only a short 2 months, the owner, Garrett, began to ignore all requests from our store. Our manager and our employees tried reaching out to Garrett in regards to restocking necessary ingredients to make the Boba drinks. Due to our shortage, the employees couldn't show up to work anymore. We were never contacted by the owner after we stopped showing up. Garrett also failed to pay all of his employees their last two paychecks. We have texted him and called both his personal cell, and his swim school. No reply. This happened in the Winter of 2021. There is something sketchy going on behind the scenes and I do not think the owner has anything but his OWN interest in mind. Scamming people out of their money is NOT right.

School got shut down after 3 classes and won't refund us. Their phone number got disconnected and won't return any emails.