Sunshine Experts

Only gave 5 stars because I couldn't give 10! SOLATUBE - Awesome Experience! I have to relate my experience with Sunshine Industries (Tucson), and the exceptionally professional installation work they did for me. I had some darker areas in the home that did not have windows nearby, and saw my son had Solatube installed in his new home. I called the local dealer/installer (Sunshine Industries). The owner answered the phone and gave me a price (per Solatube), and scheduled a day for installation. The technician and General Manager, Michael Desisto arrived and was one of the most friendly, knowledgeable, and professional individuals I have ever encountered. He took his time explaining the process and made some great suggestions as to placement, etc. They took great care to tarp all areas that might be affected by cutting the ceiling and went to work. In less than 4 hours, I had THREE 14" Solatubes installed and it changed the entire "mood" of the home! The light they bring in is breathtaking, and they warrant their work for at least 5 years. They expertly sealed and flashed the opening in my tile roof, and it looks perfect. It is hard to describe how good these look, and how the natural light really improves the home. VERY highly recommended - GREAT value. And the cost is eligible for both the AZ and Federal solar credits.

Ryan A was friendly, explained everything, answered all of our questions and cleaned up. On time, same day installation and good value! Definitely recommend!

We had (2) solar tubes installed and we're extremely happy with them. Michael our install tech was professional really knew the product and pretty funny! He did an excellent job. Very respectful of our property. Made sure we understood what he was going to do and answered any concerns we may have had, he covered the floor and counters from any debris and he cleaned up after the install too! Never knew he was even there. Thanks Michael for letting in the light! We couldn't be happier. And they didn't take us to the bank! Great value....We're one happy costumer! You've got a one in a million employee with Michael.... Thanks again Sunshine Experts and Michael! Well Done!

Our neighbor recommended Sunshine Industries for a "Solatube" installation and raved about his great experience with this company. We were a little surprised how much he hyped-up Sunshine Industries and thought he might be exaggerating a little bit. THEN WE MET MICHAEL, our amazing installer! Wow!! We thought the SOLATUBE was BRIGHT, but this man is literally WALKING SUNSHINE! The product is fantastic and the new natural light in our previously cave-like laundry room is absolutely amazing. When the sun sets, a solar powered night-light keeps the room lightly illuminated. While on the roof, Michael noticed a few cracked tiles that were unassociated with our job and he sealed them for us at no charge. He also showed us filter and trim options to make sure we were happy with the amount of light and fixture trim. Notice the glowing halo around the fixture? Yes, that was Michael's great suggestion. We are so pleased with the product, the installation and the great fortune of meeting Michael (voted WORLD'S BEST INSTALLER by my wife and I) we have decided to install a second unit in the master bathroom. Not sure what we're more excited about; the next Solatube installation or the next visit with Michael again. If you think I'm kidding, wait until you meet him and see for yourself! 10/10 stars A+. THANK YOU, MICHAEL!

I don't like to write negative reviews. I would prefer to work things out and get my issue resolved, especially with local businesses. However, after this experience , I think you will agree this is bad review is deserved.If I was giving this rating on their solar tubes my rating would be much, much higher, however this has to do with their Solara retractable patio cover division. We purchased a home with a retractable patio cover and approximately one year later we had a problem with it not opening or closing. I contacted the representative (Shane) who came out and identified that we needed a new motor. That's where the customer service ended. Numerous calls were made and most unreturned. Finally, I spoke with the owner who told me that he would look into it and promised to take care of me. That never happened either and after numerous calls I spoke to the original representative (Shane) and in frustration told him I would drive down to Sunshine Experts shop and pick a motor up and install it myself. When I arrived, nobody in the shop knew anything about a motor for me and after contacting their Shane again, they gave me a sample of the retractable cover with a motor attached. Bringing it home thinking my issue was resolved it turned out to be the wrong motor. Now really pissed, I was able to speak to the owner again who told me that the motors were back ordered and when they came in they would be right out to replace mine. I told him that we had ordered another solar tube and he stated he would have his employee install it the same time he installed our solar tube. When the day came to install the solar tube, he did not have a motor. Several phone calls went back and forth to no avail. Finally, I called telling this long story to an office worker. The original representative who came out was in the office and she consulted him. She returned to the phone and told me that it wasn't the motor but the the arm that needed to be replaced and the cost was $700!! This was an absolute lie as the original and only inspection was that the motor was the problem and the arm never came up. Now out of nowhere it's a different issue at an exorbitant price!Not only terrible customer service but lying to the customer as well. I still have an UN-retractable patio cover from a company we trusted and thought we could count on after having five solar tubes installed. WRONG!I don't expect them to contact me to make this right so my recommendation....DO NOT BY FROM THIS COMPANY, ESPECIALLY A SOLARA RETRACTABLE PATIO COVER.A very unhappy customer

I had two Velux skylights installed to replace my existing skylights from 1973.Most of the cost was from the high quality triple paned skylights which cost $450 each.They Installed both in less than an hour.Very nice skylights! Should have done this years ago!

I would give this company an epic fail in quality. Solar tube was installed and has leaked since first day, they attempted to fix 3 times and did not fix. After another request for repair they said it was the roof and not their product and just told us to scree off. Terrible service from this company!

The crew led by Ron including Dora & Chuck did an amazing job. We absolutely love our new louvered shade over our sunny patio. Ron updated us every step of the way and made sure everything was perfect. Great job of cleaning up after too. Only reason not 5 stars is work was estimated to be done by mid May and due to product availability was completed 6/30. This is beyond their control however office was not good at communicating updates. Would definitely use them again!

We contracted with Sonoran Retractables/Sunshine Experts to design and install a pergola over our BBQ. Their installation techs, Robby and Ron, did an outstanding job. They were on time, very professional, very efficient and kept us informed to make sure we were all on the same page as to how it should look. They cleaned up wonderfully, which is something that many contractors do not do. We give them an A+. Also dealing with the sales office, Shantal, in particular was a pleasure to work with. We would definitely recommend them.

Update: 1/17/2020 - We now have torn fabric on one of our screens. Sunshine Experts has broken their contract with Sunesta and are not honoring the warranties claiming that even though we signed the contract with them it is Sunesta's problem. I was told that as a customer I have to call Sunesta and log a claim. Honestly, in my opinion, this is a completely disreputable company. Oh and after I made the first post Sunshine Experts called me and offered me a free SolaTube if I removed or edited my comment...