Starr Pass Golf Suites

This low-key resort was exactly what we needed for a two night getaway. The reception staff were very welcoming, check-in was seamless, we had the pool and fitness room all to ourselves on the afternoon of checkin. The rooms are a little bit dated, but comfortable and clean. Definitely recommend!

Thank you for response from day one where we talked about killing a scorpion in the closet and the thin walls being able to here the neighbor talk on his cell phone. High notes have been the kind staff. its now day 2 and my wife got stung by a scorpion last night while sleeping in the bed. She got very little sleep because she was afraid she would get stomg again Yes the staff was nice and is sending out someone to spray the room. We did ask for house keeping thinking maybe that would help too but understand we would have to stay a minimum of 14 days before we can get that. We do appreciate the towel change out although.

We booked this hotel three months in advance for parents weekend at the U of A. Three weeks before the reservation, when all hotel were sold out across the city, the hotel canceled our reservation. First, they told a lie and said that rooms were being renovated. Then, when we complained, they admitted they were "overbooked." Then, when pressed, they admitted they were instructed to drop all reservations made at a certain price point - they knew what demand was and could get more money. Just terrible business practices!

We're still so disappointed even a day later... back in April we booked a 10 night stay at this resort, it happens to be a personal favorite, however when we arrived last night We're informed they're over booked and are moving us to their sister location in Oro Valley. I'm standing there shell-shocked, like how does that even happen? We booked this resort back in April and paid upfront! Arrived at the sister location, 30 minutes away... it's ok, but not what we had planned on. I'm so disappointed and extremely frustrated with this entire situation. It's never been an issue before, and we're still left wondering how the resort can be overbooked when our reservation was paid upfront? I read another reviewer stating the same thing happened to him. Sadly, I'll start researching other resorts for future stays in Tucson. This isn't what we planned for!!!

The area looks and feels nice and the Casitas are cute. Now here's why three stars... Not going to waste anymore of my precious time detailing everything about our experience, but suffice it to say, we spent hours, days and weeks on end with the ball left in our court to get a refund that we were promised due to bad service. Overpromised and underdelivered we were, as the beds were not Tempur-pedic as promised, and the hot potato was passed back-and-forth between star pass, and Expedia as to who was responsible for making it right with us. One of the managers was nice and helpful and also one of the employees but not the other one. We also couldn't get extra pillows. that were needed for a comfortable sleep and we're left with one pillow per bed which is unacceptable and does not match the photos.The main thing here is we had to work work work work for hours on the phone weeks of waiting to finally get just a small portion of our stay refunded, and that should've been taken care of not by us but the ball should've been out of our hands after the grief we went through and time spent explaining and talking to managers, etc. while we were trying to visit family in peace.Please ignore the cookie cutter response that may follow this as it is insulting and deceptive to act like you're helping when you already didn't and had the opportunity. I gave the three stars, so do not offer to have us call again as for sure we will not lol. If you say call this number and will be happy to help further, you are adding further insult to injury and I will reduce the stars for 3 to 2 if this is your response.Will not recommend nor be staying here again.

Beautiful getaway and great views! We will definitely be going back again real soon.

Beautiful resort! Golf course is beautiful! Many hiking trails nearby, if you go, have plenty of necessities because it is about 1/2 hour drive to get to any grocery store.

What a lovely place. Just a mile and a half away from JW Marriott. We stayed for a week and enjoyed it very much. Super clean with friendly staff. On site there is one restaurant that serves lunch and dinner. For breakfast we walked to JW Marriott to their Signature Grill which opens at 6:30 daily. It's a short drive away from downtown if you want to venture out, which we did quite a bit. It's an excellent place for golfers and since we don't golf we enjoyed hikes in the area. There is a shuttle running between the two hotels if you don't feel like walking much or if it's too hot out. We enjoyed their gym, pool and the hot tub. There is a tennis court on site as well, but we didn't use. The territory is very clean and groomed.

We booked and paid for a room 3 months ago and they didn't hold our reservation. They told us they were overbooked. An old couple came in after us and their room was ready and available. DO NOT GO HERE?

SUPER DISAPPOINTING, especially at an aggregate rate of $300+ a night for our studio. We are here for 5 nights, the room came stocked with : 2 bath towels, 2 hand towels, 2 wash cloths, 1 bath mat, 2 weak/flavorless bags of lousy coffee. The hairdryer cord is 3' long at best. I had to dry my hair hunched over. The refrigerator did not keep cold and when i went to open and eat leftovers a few hours later the smell was awful. Had to throw it all away. No ice machines on premise. No coffee on premise for purchase, not even in the club house for golfers. There is no clubhouse with any incidental snacks, not even a vending machine. The only positive is that you are in a very pretty part of Tucson.