Sooter's Auto Service

Our first time there, after hearing only good things. They explained everything, did the job as promised on our Prius and the charge was $1000, less then quoted as it did not need one of the components. Highly recommend!

Top quality service. Stand 100% behind their work. Friendly, honest and reliable. This is a family run business with deep historic roots in Tucson.

Was looking for a reliable auto repair shop in the Tucson area. Came across Sooter's and decided to give them a call. Kim is awesome. Extremely professional and very accommodating. My son is a student at U of A and we live in Californiaz his car needed some work done. Kim's team did a full diagnostic for us, then called with repair options. She was also gracious enough to take payment over the phone, which was a huge help would definitely recommend Sooter's for all your auto repair needs! Thanks Kim and team!

Went there twice with good service, but the last time I went to get a diagnostic it was terrible! Already told them what I thought the issue was, and they ran a full diagnostic of my truck without telling me, and never telling me there would be a fee to check on the rattle sound. Come the next morning, they charged me $100 to confirm what it was! Topped off my coolant without calling me to see if it was okay, and still charged me for it. Never ONCE did they give me a heads up that I was going to have to pay! When I called back to ask what that all was about, they told me that I should EXPECT to pay because my truck was getting "serviced" when I never approved a full diagnostic. Never coming here again!

I had such a great experience here! My car had a chronic rattle in the back that just got worse on Tucson'a bumpy roads. The Ford dealer told me they would charge me $130 just to tell me what was wrong, and Sooter's charged me only $50 to fix the problem. The staff were great, the office dachshund was a sweetheart and answered all my pet-related que, and they were done hours sooner than they thought they would be. Also love that their location is right downtown instead of out in the burbs. UPDATE just went back and they were awesome again - fixed 3 separate problems and still only $150. Just so no one thinks I was just lucky during trip #1.

I'm traveling from San Francisco. On I-10, I'd struck a large chunk of truck tire retread while doing 75 mph. The impact tore the cowling over the left front tire completely in half. The severed pieces were dragging on my tire making a horrendous noise. I'm thinking there might be real damage to the car as I limped into Sooter's (I found the garage through a search on Yelp).They assigned a mechanic who went straight to work removing the screws and clips which held the cover in place. Next, they inspected the front end to assure there was no additional damage. I was at their garage a total of fifteen minutes and they wouldn't accept payment for the work.The folks in the office wished me well on my travels as I departed. Nice folks. It seems the least I can do is to write this 'thank you' on Yelp!

This shop is tried and tested in my books, and has always given me fair honest quotes and top notch service. Between my two older vehicles and mishaps that goes with owning said aging cars, from steering issues to last minute front end suspension work, they have never failed in their service. I also value that if they cant solve an issue, they'll recommend a shop that can help. If youre looking for a shop, I would say your search ends here.

I wish there were 10 stars to this rating, because 5 is not enough for Sooter's. They stand by their work, have clear and timely communication, and are extremely fair and friendly. I feel complete trust in this shop. As long as I own a vehicle, Sooter's will be my first choice for service.

Thanks to other's reviews I've been working with Sooter's since I moved here a few years back. I have yet to pay for much of anything because of complications with some strange custom parts on my used car and because Kim and her crew are so trustworthy. They recently helped out with some repairs and were very patient with me and my ridiculous insurance company that miscommunicated key details. As a single woman, I appreciate not being talked down to or feeling like I will be swindled any time my car has a problem! Thank you Sooter's!

Make Sooter's your first choice because they really care about your experience. I was recently stranded in Tucson with two bad front axles and one bad wheel bearing on my Toyota Forerunner 180,000 miles. After several shops turning me away, Sooner's Kim gave me the green light for diagnosis and then a fair and reasonable estimate of the work needing to be done. Then Kim went ahead and had her expert crew fix my vehicle in one day. I was on my way in 6 hours! Needless to say I am very pleased and happy they were able to accommodate me on no notice at all I walked in at 8:30am. Many Thanks to the entire crew at Sooner's Auto Service.