Rogo's Finishing Touch

I bought a true fixer upper about a year ago. I tore out bad floor tile and carpeting throughout the house. I was left with a concrete floor that had been stained reddish brown decades ago. There were minor cracks and nail holes from the wood tack strips in addition to patches of old glue that couldn't be removed.I could have looked for new flooring options but I wanted to have the concrete refinished and sealed.Rogo's doesn't specialize in this -- they typically grind and add a colored polymer layer -- however, they took on my project.Indeed, it became more of a project than we all imagined. They used a 600 pound machine to grind the floors twice. The attached vacuum did an excellent job of controlling the dust. (Of course, no method eliminates dust completely so manage your expectations.)Unfortunately, the result left a blotchy floor that still had patches of the original reddish brown stain. A simple sealant wasn't yet possible. Instead, they applied by hand a stain that camouflaged most of the original stain. This was an experimental approach to be sure but I really wanted a concrete floor that looks like real concrete.The job took twice as long because of all the hand applications of the stain. Some areas of the floor required more or less depending on how much the original stain underneath shown through.This was a tough task and the project took twice as long at eight days. Those are the breaks when dealing with an old house: expect to be surprised and challenged.So, what was the result? Well, first, kudos to Julian, the artist who hand applied the stain and sealant. He and I were patient with each other during this adventure. The finish is a milky green grey concrete look that has subtle hints of the original stain underneath. It sort of looks like absinthe to me. It's a very subdued but unique floor with depth that isn't for everyone. It has the rawness of concrete that I love. Just as importantly, it respects the character of the house very well.A shoutout, too, to Joel who managed the project and was eager to do everything necessary to ensure that the result met my expectations. I felt that all of us worked together as a team and that's the key.Every year or two, I'll clean the floor and apply a coat of sealer to keep it looking good.

Had the pool deck re-surfaced. Amazing result, great customer service. The work was done with extreme skill, the result shows.

The service was great! The quality was excellent. The tile work is so beautiful . The super tile worker worked 12 hour days. The cost was super. I highly recommend this company for any job you have. In fact they are doing a lot more for me.

Workers showed up somewhere between 8-9am, take a long hour for lunch, and try to leave between 2-3! Even though half that time was spent on their phones.

Can not review their work , since they didn't do any .Please DO NO put your trust or money with this company, Rogos flooring, after a year of having my money, choose to retain 30% of the 50% deposit that was given for a job they never did. The fine print in their contract states they would keep 20% for any work not done. it was clear I had a valid case when I contacted the court but I decided I preferred to not pursue legal action , Im not longer in the state and choose to put this behind me .

We were completely pleased with the workmanship and service Rogos Finishing Touch provided in our home. Both showers were professionally sealed and stamped with a beautiful overlay exceeding our expectations. From scheduling to completion our project moved flawlessly. The pricing was thorough, fair and added value to our home.

We contracted with ROGOs finishing touch to apply flagstone to our front and back porch as well a pool cool deck. Job was started on Monday the 13th and finished by the following Friday. Orlando was the crew lead and he did an outstanding job. He was very easy to talk with and we knew exactly what was happening each day. He was immensely helpful with our dogs (one of which was a 5 month old puppy) and their access to their run areas. Thanks to all involved TEN plus across the board.My wife and I are ecstatic with the results and would highly recommend these people.sincerely Gerry and Penny Bayles

If I could give them more stars I would! The entire project went very smoothly and we couldn't be happier with the end result. From the initial quote to the trip to the showroom to the crew that actually did the work, you couldn't ask for a more friendly, professional, group of employees. It was a pleasure to work with them.We felt the value of their work so totally worth it. From ugly and broken thirty year old contractor grade tiles to a custom finish in just three days with minimal impact to our daily routine....you couldn't ask for more!. Rogo's is the best in the business!!

I recently had the misfortune of hiring "Rogos" to redo the floors in my home. What was supposed to be a simple renovation turned into a full-blown horror story. Let me share my spine-chilling experience:1. The Unholy Installation Ritual: we paid a moving company to move all of our furniture out into a pod, moved our three dogs and three cats, two kids and two adults into a small Airbnb for three weeks. Imagine that all this costs at least $8000.2. The "Artistic" Approach: Gabriel Rodriguez. To start, he is a misogynist and spoke down to me on the phone and in person when he came for an estimate. When my husband was present, he was a different person and stated that our current tile was "fine", and they would just pour concrete over the top. Little did we know this would just be a band aid for still having tile cracking underneath in multiple areas of the house.When we called to have them reevaluate about six months after when the floor started to crack and elevate, they returned and said they would fix it for Amir $3000. Once I was done, the floor in this 2' x 10' area was a completely different color than the rest of our house. They then stated they would fix the color of the rest of the house to match for another mere few thousand dollars. Fast forward another two weeks, we have dog hair stained and sealed into our floors. The staining is now becoming bleached and cracked in multiple areas as in photos below.1. The Stain Saga: the colors in this house are absolutely egregious (after their "fix", but also before). None of the floors are the same color as other parts of the home, there's a whirlpool right in the middle of our living room (see photo), the baseboards were supposed to be same color as the floor however, at least 10 shades darker and still multiple different color, also with deterioration less than a year out.2. The Creaking Symphony: the two year warranty on the contract that Hass to be signed, does not cover anything, so why do they have one? We have multiple areas of cracks and splits in the floor due to the fact that they recommended we didn't rip out the current tile.3. Customer Service Nightmare: When I called to express my dissatisfaction, Kevin was the only reasonable human. He came to the house and admitted it was horrible, he couldn't fathom what a horrific job and stated he wouldn't be able to live here. He also admitted Gabriel has had a history of treating females in a derogatory manor, then we quickly learned Gabriel's brother is the owner of the company. Their only offer was that they could redo and repaint the floors for ""free, however, again another 8000+ dollars would have to be spent to move out and rent an Airbnb for a month which is not possible for us after we spent $25,000 plus on this hack jobConclusion:Avoid "Rogos." at all costs. If you value your sanity, stick to carpet or invest in a pair of levitating shoes. My home now doubles as a haunted attraction.

Rogo really saved me after I spilled vinegar on my concrete floor which etched the concrete. You can't really tell that it looked like a disaster after they were done with it. Thank you Gilbert and Frank for a difficult job well done.