Rita Ranch Pet Hospital

Finally able to get my faith into this office. I wasn't there but I spoke to the doctor who took a lot of time to get my dogs history. They were great!! Only complaint is they aren't 24/7!

Had to make the awful decision to put our little dog Kazi to rest a few days ago. He had been a patient of theirs for 2 years prior. The day came, and the vet and tech were wonderful. He passed so peacefully, and I received flowers on my doorstep a few days later. I can't recommend their office enough. All the staff is so caring and loving

I moved here from NJ two months ago and I have three dogs. One of which we got when we moved here, so she needed to be spayed. Every single person at this office is kind, friendly, and clearly loves animals. They did such an amazing job my dogs surgical sight looks so clean and well done. I really trust them and I'm so glad we found this office. I'd recommend them to anyone. If your animals are part of your family and you're looking for that loving family vibe, Rita Ranch is your place. Dr Chance is amazing and the staff is too. From the ladies at the desk to the techs in the back. I'm so impressed. Thank you for caring for my fur babies.

Very poor communication and the technician was very rude. We left without receiving any services. I would not recommend.

I look at there web site and their are several reviews for Dr Krauss. Dr Krauss retired from there years ago and the place has gone downhill since then

We just had an excellent experience at the vet! Dr. Thongkam was very patient and informative. She took the time to explain all of our options, considering cost, potential side effects, and overall causes. Their mission is to educate, and they certainly did with thorough explanations and even instructional videos on how to administer medication. We left with tons of pamphlets explaining the diagnoses and possible environmental factors that could affect our dogs negatively. The vet techs Jackie and Amber are also very friendly animal lovers.Tomorrow they'll be hosting a free Santa photo op for pets, with dog food donations for the humane society suggested. We left with two very cute Christmas bandanas. Great vet office!

Amazing animal care from amazing people!! Tried other places for help with my injured cat, nobody would even consider an appointment for several days. Even though they were busy they were able to make a quick appointment for the same day. The doctor and staff really love what they do and it shows by the way they treat the customers and their furry patients. I highly recommend this place!! I had a great experience and am very thankful for the service I received.

I have visited this vet and seen a few different doctors for my dog who has severe allergies that affect her skin. Every time I was there I felt like I was having unnecessary treatments pushed on us that were only temporary fixes and they were pushing things we weren't even there to be seen for like heart worm checks, etc. I felt like they were just in it for the money they could take from us. At our last visit we FINALLY saw a doctor who was wonderful and who prescribed a medication that actually worked long term for my dog. This medication was $160 for a 45 day supply. That is EXPENSIVE but you know what, I paid it because I care about my dog. Long term medication meant that I wouldn't have to go back every 3-6 months for steroids and exams to treat her aggressive allergies. So to no surprise when it came time to refill her prescription they refused and required an unnecessary "well exam" so they could look at her and say oh she looks great but we need to now check her for this and that.. then yet again take some more of our money. My dog reacted extremely well to the medication and I wish these people were more in it for that simple fact. If you want a team of vets that are going to work for your animal and not for their pockets this is NOT the place to go. The only reason I gave them so many shots is because of the "convenience" in the location because I live in Rita. Will NOT be visiting them again.

After a routine dental cleaning and some teeth pulling, one follow up visit 2 days after visit. My concerns were ignored (vomiting was the only she addressed), my dogs third eye was already showing when I picked her up, I didn't know that was a thing to be honest. I was given meds to treat nausea. By 3rd day her third eye was completely showing, she was in pain. ER visit, we finally got antibiotics! Ct scan showed no bone fragments and finally antibiotics kicked in.My dog has many teeth pulled always given meds for infection.One reason we are not returning to them, but the most concerning one was the office managers sneaky way, of going behind my back requesting my dogs er visit papers, after I told her we would not be returning.Shady!The front desk ladies were wonderful, even the vet assistant. Dr and manager not so much

This place literally had me convinced that we would have to put our pit bull down. She came in with a bump on her head that was diagnosed as a "brain bleed requiring surgery". They quoted us about $4k to treat her, and said that if we couldn't treat her we would have the option to surrender her. They also have us the option to euthanize her. A little backstory on this pitty....I am a disabled veteran with severe PTSD that was diagnosed at the VA here in Tucson. I got this dog as a service animal. She has watched both of my kids grow up, and is part of my family at this point. I took her literally down the road to get a second opinion, and the vet that saw her said that she just had a bump from playing too hard with our other dog. A FUCKING BUMP. Also said "I don't know who diagnosed this issue, but if it was a brain bleed she would definitely be dead by now".I told this place about this experience over email, and asked them to refund my money for ALMOST KILLING MY DOG for no reason. They said "sure. That shouldn't be a problem" and were all apologetic. It's been 3 months since they told me that, and I have yet to be refunded the thousand plus dollars I spent here. Fuck this place, fuck the staff, and fuck the owner.