Retina Associates

Location on Hampton- Terrible access for walker or wheelchair. Not enough handicap parking or ramps (no curb) accessibility. Waiting room not set up for caregivers to sit with their person in a wheelchair. Prepare to spend HOURS there for your appointment. This is definitely not a good experience for elderly handicapped patients.

Dr Javid restored the vision in my right eye. I am in awe of the outcome of my Vitrectomy surgery performed by Dr Javid. When I was first referred to Retina Associates for my vision loss I was frightened of what lay ahead. My fears diminished as I was greeted by a friendly professional staff. I was seen in a timely manner.Upon exanimation Dr Javid explained my condition and told me my choices for treatment. He was knowledgeable, confident, patient, non-judgemental, and helpful in answering all my questions.The Surgery Center was clean and comfortable, the staff was friendly, caring, and professional. And as mentioned at the start of my review the outcome was exceptional! I'm so grateful to Dr Javid and his staff.

This practice has been treating me for retina issues for several years. I called this date to see an MD for emergent significant and constant pain. The triage tech was apparently consulted. They would not see me. They directed me to a "regular" (their description) ophthalmologist. Of course given it is an emergent complaint, and that it is not possible to get new appointments for months the only choice left is the ER. Uncaring while driving up costs for everyone.My opinion, just terrible. Uncaring.

I cannot say enough good things about this office and, in particular, Dr. Javid. This team is fantastic! From the front office staff, state of the art instruments/equipment and care. I recently lost vision in my right eye and Dr. Javid took the time to explain things to me, put forth a comprehensive plan and made me feel like I was his top priority. I never feel rushed and even though I have been beyond nervous for some procedures, Dr. Javid always makes me feel comfortable and even gets me to laugh. He is confident, empathetic and the best Doctor I have seen since my return to Tucson. I wish more doctor's were like him. If you need specialized eye care - He is, by far, the best!

I was diagnosed with a torn retina that needed to be treated right away.My optometrist found Retina Associates and called them to check if they took my insurance. They told them Blue Cross was fine and they could get me in the next day. Luckily I called to ask for instructions. I was on hold for 1/2 hour only to be told that my appointment was canceled because they didn't take blue cross. I called them back at 4:45 and no answer. If this is the staff they hire I have no faith in the doctors.

I suffered blunt ocular trauma due to an accident. Lost the lens and suspension ligaments, and more. Dr. Mark Walsh reconstructed my eye and now I can see again.Dr. Walsh and the staff at Retna Associates were tops, always keeping me informed about what was going on with my procedure and after-care.

Best care EVER! Husband had an emergency, they got us right in. Staff was so incredibly kind, kept me calm & the Dr was fabulous! Husband is fine now, full sight. Highly recommend!!!! Beautiful facility by the way.

I have been a patient here for about a year and thought the service was just okay. I called today with an emergency and the person I talked to said she couldn't get in touch with the triage so told me they WOULDN'T see me and to go to an optometrist...which I didn't have. Now mind you I told them I had fallen down a ravine broke 5 ribs fractured my clavicle and punctured a lung...was having serious flashing periphally which they told me last time to call if anything changed. Made an appt. with an Oro Valley company that will see me today. Never going back here and not recommending to my friends

Horrible front desk mannerisms. My primary eye physician had sent over a referral since February of this year. This office never bothered to call me to set up appointment. I finally called then 5 times and they are condescending and unhelpful. All I'm trying to do is set up a damn appointment for goodness sakes and they couldn't even do that. I hope the shareholders or the doctors see this...

While I feel the care here is okay, they have poor people management. Every single time I show up for an appointment I end up stuck waiting for at least an hour, and more waiting once you're taken back for exam ir treatment. Feels like a patient mill, overbooking appointments, trying to get as many people in the door as possible, get their co-pays and then just sitting around in a too small waiting area.