Restor-To-Nu

Having Dropped off a chair for an estimate to have 4 done, I didn't receive a call for over a week. When I tried to call they were never there. I stopped by on a Friday During business hours and they were closed. Went back the following Monday and the door was locked but there were people inside, one was sitting on MY chair. Finaly someone came to the door But refused to let me have my chair. After I said I would call the sheriff he made a call to his boss and after some arguments he let me have MY chair. It appears to me that this company doesn't care about their customers or future customers. Obviously, they hill get no recommendations from me.

I've got nothing but good things to say about them. Their service is fantastic! I had two patio chairs at the seats and ripped out because of exposure to the sun. I dropped the chairs off and they got two swatches for us to take a look at. Picked one of them much heavier product what was initially on the chairs. Drop the chairs off they called me the next day that they were in the meantime one of the other patio chairs in the set also ripped. I brought the other two chairs up when I went to pick up the first two that I dropped off on Thursday afternoon.I told him I know this is asking a lot but I've got a bunch of people coming over for a barbecue on labor day. Any chance picking these two up tomorrow. Carlos with a big smile said no problem Mr Morrisey.he said we're only be here till 1:00 tomorrow because of the labor day Holiday but you can pick them up at noon.Next morning at 10:00 a.m. I get a call from Carlos and the chairs are ready to go. Excellent work in excellent service. They can handle the smallest or the biggest upholstery jobs. Very clean shop everybody was wearing mask.Thank you Sarah and Carlos!

We had them reupholster a dental chair for us and they were able to match the material in the other rooms very closely. The chair looked great and they met the timetables. We did have a problem later, as it turned out the padding in the seat was not thick enough and it needed more support and adjusting of some attachment screws, which came through the fabric. They came and looked at it and decided it was their responsibility, and they fixed it very quickly and with some great improvements to make it stronger. I highly recommend them, as they do quality work, are nice people, and best of all, they stand behind their work. We are planning to use them again.

Terrible Experience. Took in RV dining room cushions for re-covering. Was told I would have an e-mail quote that afternoon "otherwise it might get lost in the shuffle". No quote received. I e-mailed the next day requesting quote. No reply. Waited over the weekend and into Monday morning- no communication. Had to return and take back my cushions. Took them to another business and received a quote at the time.