Reliable Glass

Had a great experience with Reliable Glass during my first cracked windshield replacement experience. They were super helpful and quick to work with my insurance and get me booked. They were able to come to my house and perform the service in 45 minutes. PJ worked efficiently when he got here and was here at the beginning of the time window I had received. I will use them again if I need this service and happy to support a smaller, local business!Bottom line: Fast, efficient, and easy service for auto glass repairs!

Reliable Glass Tucson was excellent from start to finish. Their customer service and communications were top notch. We had a window with clouded glass that needing replacing. Luis was outstanding, both as our estimator and installer. He was pleasant, courteous, on time, and very knowledgeable. He went above and beyond with the installation, and the care that he took to make sure we were well taken care of! I would highly recommend Luis and Reliable Glass for your window replacement needs.

UNRELIABLE! They said they would complete my order in two days and I took them over a week. Then when I said I may order an additional glass shelf, same size, then they wanted to change me again for pattern and seam. They sure know how to rob their customers!

We had a glass shower installed, they came and measured it twice, both times the shower head was already in place. When we tried out the shower it was leaking so they came back out and resealed the bottom. Then we tried out the shower only to discover it leaks all along the back of the door. They came out again and measured the door, said they would see if they had anything at the shop and suggested that we replace the shower head so it could aim away from the door. The shower head does not spray directly onto the door, it only leakes when theres a person in the shower! I even went online to show them there is a specific door sealer product for this type of leak, they have not called or returned since. I will go with another company when we remodel the next bathroom! I also will have to order the seal and install it myself! So much for customer service.

Reliable Glass is definitely reliable and goes above and beyond to make sure that their customers are happy and satisfied. They greatly deserve a 5-star rating. Every employee was professional and put their customer's needs first. They replaced our old bi-fold, mirror, master closet doors with beautiful bi-pass mirror doors. They made sure that we were able to open the drawers that were installed inside the closet. I wasn't certain which type of door I wanted and wasn't able to come to their showroom. Liz offered to text me pictures of what they had available and made a recommendation. I am so glad I followed her advice. You can't go wrong with Reliable Glass.