Red Roof Inn Tucson Downtown - University

Was in horrific car accident on 12/20. Husband, son, and daughter were rushed to hospital at the scene. I walked in SO tired and scared. Nadir at front desk made me feel comfortable and safe. He was emphatic to my situation and patient while I booked online finding the best rate.In the morning my family was released from hospital and PIA at front desk in AM was SO caring and helpful to our needs at checkout. Pia you were one of our Angel's that morning, THANK YOU!I was in a downstairs room in back corner 119. Room had great locks making me feel safe as I was alone all night inside. The A/C worked great! Room, bathroom and beds VERY clean and super comfortable! Ice cold, clean fridge, microwave, desk and chair, good tv guide selection. The ONLY reason I give a 4 star is because I forgot to get my receipt and had to get it to the claim adjuster before the holiday and when I called to get my receipt on 12/23, a lady who said her name was Asia was not very friendly and acted frustrated that she took my email down wrong when I made her repeat it back to me. She assured me she would email it right away, then just left without sending it, even after she repeated it back to me correctly. THANK YOU whoever called me to ask about my stay and connecting me to Ron at front desk who finally got my receipt to me later that night. Ron was AWESOME, he was friendly and quick, even staying on phone with me until I could confirm it was on my email!

While this hotel has nice rooms, they violated one of my pet peeves. There is NO COFFEE available on site. There are no coffee makers in the rooms, and their only coffee maker near reception is broken.

Think developing country. Green pool, no landscaping, absolutely bare necessities only. No cable, slow Internet. I asked to see the room and she said, "it's just like it was on the website." The price was right, but then a little disappointing. Laundry room door almost knocked me in the rear end. Check around before you choose Red Roof Inn on Stone. Oh, and lots of homeless roaming around; I think people live there. Every question to the staff seems like an intrusion. My TV was a hassle to get working. Refrigerator door key was peeling off every time I opened the door. I don't recommend this motel. AC worked, shower worked, bed was comfy, pillows are the crappiest pillows ever imaginable pillowcases, feel like sandpaper. The sheets are soft and nice.

Well it's a one Star Motel so what do you expect. Got on a Priceline deal for a festival In the city for a quick night stop before we head home. Looks like there might be a remodel going on our toilet's water tank flooded the whole night and when I opened the lid to inspect there was black mold everywhere in the toilet. It hadn't spread anywhere else in the room, the staff was fairly nice. I mean if it's a last stop then it'll be fine but I wouldn't do a full extended stay of more than two days.

Roaches running around when you turn on the lights and there's never coffee in the morning, only hot water coming out of the machine. I Would stay again if they removed the roaches.

Great value pet friendly. Had everything I needed I don't understand the bad reviews. Great location for what I needed easy to get to downtown. Popeyes chicken close by. I don't understand the bad reviews. This is not a luxury hotel. It is a place you stay at for the value

Ok, for what it's worth if you need a room to basically just sleep in this will fit the bill. If you want just a bit more say a clean pool, clean and well-maintained common areas and outdoor spaces forget about it. The walkways, exterior stairs had garbage and food remnants, cigarette butts, empty food containers strewn about. The pool....GROSS. Leaves, blown garbage and the capper: a condom wrapper. I know, right? No one cleaned the pool so my husband took the skimmer and cleaned it because he wanted to take a dip without barfing in the pool. During his swim he found the condom wrapper. I brought it to the front desk and they said 'sorry'. The room was ok, the microwave was clean and so was the fridge. The bathroom, not so much. There were stray hairs that looked to be from various body parts of prior guests. Ewww. The tub was stained beyond cleaning and the tub/shower wall was broken. The curtains had stains on them and the neighborhood is just that 'hood. There appeared to be a drug house across the street with various folks going in and out and looking sketchy. You don't want your kids to swim, bathe, walk barefoot or see drug deals. If you don't have kids with you then by all means feast your eyes. Again, sleep here only.

one of the worst! bad neighborhood, dirty room especially bathroom, no ice, absolutely no room cleaning for 5 days. Bedding had stains and cigarette holes, bedspread filthy. I asked after 3 days for clean bedding and were promised it but no one even came to empty garbage, bring towels, let alone new bedding. they didn't make the bed or give us new bedding even when it was requested. disgusting place. don't stay here

Disgusting place please do not stay it's not clean. Service is horrible. Rooms are full of small roaches. Bathrooms hasn't been cleaned in years DISGUSTING

I checked into my room on monday for a monday-thursday trip. The bathtub had hair in it. The sink had hair in it. They never once came in to clean or restock our towels/ toilet paper. we call the front desk at least 3 times with no answer. The next day they locked us out of our room and said "oh i thought you were leaving today" and that was on tuesday. They only have 2 blankets on the bed thin as paper. We had to go buy another blanket. For 67$ a night with no breakfast and hair in the room i would not recommend this place. Please do not go here!!!