Pueblo Springs Rehabilitation Center

FIL was here in early 2022. It was awful. He went in able to feed and toilet himself and came out unable to do either. When he came home he was placed in hospice care. Do not send your loved one to this place.

This place has bad caregivers, the food is terrible my mom lost 15 lbs here during her stay, this place has been nothing but a nightmare for one of my family members! There are mice running down the hallwaysDo not put your love ones here

Im a health care worker and first of all I think this nursing staff is a disgrace! The nurses wouldn't listened to any of my family's concerns nor mine! Beautiful facility but leaves a a lot to be desired in the means of patient care! Where did you hire these CNA's and LPN's??!!?? To tell me or any of my family members that we don't understand our loved ones history is completely rude and ignorant of a statement. My mother's help tonight are the worst Nurse and CNA I have ever met and should be terminated! I will be calling tomorrow and speaking to your administrator about the incompetence of the both of you! Do not send your loved one to this facility! If I find out she is not treated with the up most respect while and dignity while remaining in your facility I will be contacting the board of nursing and lawyer!

I was a patient at pueblo springs and my thoughts are that the facility does nothing to help you but they did almost put me in a diabetic coma twice by giving me insulin when I did not need it and I don't recommend this place for anyone

This place is so bad I renamedIt "Pueblo Sufferings".Both my parents were there.Some caregivers were nice most weren't. It took too long to get response for care. It looks dark and dingy inside.The food is terrible. Not only does the food look bad but both parents would hardly eat.My mom caught C-Diff there.After she was discharged she passed away 2 weeks later. I tried to transfer them both out after being there 4 weeks. I went back to get my mom's belongings and they lost them all and were not able to find them. Sabino Canyon care was bad but this was far worse. Somehow the Medicare rating was 3.8 stars when I was searching for a place but I can't see why. Remember stay away from Pueblo Sufferings .

This place has been nothing but a nightmare for one of my family members! I'm a nurse and ashamed of the care that they give at this facility Meds not given,social workers threatening patients and they turn the air off at night! No fan said open a window!!!

It's a great place now. There are a lot of negative reviews but they have come a long way. My dad has been in a few nursing homes and of the ones that take altcs this is by far the best we have seen. Nurses actually care, it's clean, and he is well cared for. I

While my brother was there, he had to go to the hospital for a leg amputation. It was sudden, and he had to leave his personal belongings there and they told him they would lock up his things (laptop, keys to his house and car, money, clothes - all in a duffel bag, his wheelchair with his expensive Purple cushion) until he came back. When he came back to Pueblo Springs - his duffel bag was gone - STOLEN! He found out later he was not the only patient there that had things "missing". When he returned only the wheelchair was left (with out his Purple seat pillow) because it was too big to sneak out of the building. They took the information and two months later he's heard nothing from them because he can't "prove" it!!! Yes, the police were called, but they don't seem to be able to do anything either. He really liked a couple of his caretakers there, but if you have to go there and leave for the hospital, be sure to take EVERYTHING you brought there with you because they don't seem to care about your belongings - only the money they get from insurance.

I completed a DoorDash to this location, we delivered 20 pizzas not only did nobody help hold open the door or help me put the pizzas anywhere. But everybody was very rude and the receptionist barely even responded to me. On top of the fact the tip was $9. It just seems like the staff here are very uncaring as they were to my grandpa before he died.

If you have a loved one in need of any rehabilitation avoid this place like the plague. People litterally screaming for help after hours of pressing the call button. A family member had to wait 5 hours for medication. When speaking to the nursing station you get a definite feeling they simply don't care. There are other rehab facilites in Tucson. Do not let them send you here